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Dropbox vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Users find Dropbox easy to use, with mixed feedback on technical and billing support response times and varying regional experiences.
Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
 

Room For Improvement

Sentiment score
4.9
Dropbox requires enhancements in security, pricing clarity, collaboration, storage, synchronization, integration, and user interface to compete with rivals.
Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
 

Scalability Issues

Sentiment score
7.1
Dropbox is highly scalable with easy storage upgrades for paid plans, though some users find competitors easier for scaling up.
Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
 

Setup Cost

No sentiment score available
Dropbox offers a free version with 2GB storage and competitive paid plans, with annual subscriptions typically cheaper.
Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
 

Stability Issues

Sentiment score
8.7
Dropbox is highly rated for its stability and reliability, with users rarely reporting significant technical issues or performance glitches.
Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
 

Valuable Features

Sentiment score
8.3
Dropbox offers device accessibility, seamless sharing, user-friendly interface, Office integration, synchronization, collaboration, security, stability, backup, access control, organization, and versatile storage.
Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
 

Categories and Ranking

Dropbox
Ranking in Cloud Storage
5th
Ranking in Content Collaboration Platforms
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
No ranking in other categories
Google Workspace
Ranking in Cloud Storage
4th
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Email Applications (1st), Wireless Email (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud Storage category, the mindshare of Dropbox is 8.5%, down from 10.3% compared to the previous year. The mindshare of Google Workspace is 5.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Anton Krivonosov - PeerSpot reviewer
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.
Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
5%
University
4%
Financial Services Firm
3%
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features rel...
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
 

Comparisons

 

Also Known As

No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Learn More

 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about Dropbox vs. Google Workspace and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.