Amazon WorkMail vs Google Workspace comparison

Amazon Web Services (AWS) and Google are both solutions in the Email Applications category. Amazon Web Services (AWS) is ranked #4 with an average rating of 8.0, while Google is ranked #1 with an average rating of 8.1. Amazon Web Services (AWS) holds a 7.4% mindshare in EA, compared to Google’s 16.0% mindshare. Additionally, 85% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 95% of Google users who would recommend it.

Amazon WorkMail

Read 13 Amazon WorkMail reviews

2,685 Views
2,148 Comparison Views

85% willing to recommend

Google Workspace

Read 105 Google Workspace reviews

6,815 Views
4,702 Comparison Views

95% willing to recommend

Amazon WorkMail

Google Workspace

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Executive SummaryUpdated on Oct 19, 2025

Google Workspace and Amazon WorkMail are competitors in the business communication and collaboration tools category. Google Workspace holds an advantage with its comprehensive suite of tools and integration capabilities, while Amazon WorkMail excels in security and AWS integration.

Features: Google Workspace is recognized for its scalability, seamless integration with Microsoft Outlook, and an intuitive suite of collaboration tools like Gmail, Google Drive, and Calendar. It offers video chat and excels with user familiarity. Amazon WorkMail provides robust integrations with AWS, supports strong security measures with encryption, and offers automated email management features, including retries and complaint handling.

Room for Improvement: Google Workspace could benefit from addressing sporadic outages and enhancing interoperability with traditional email clients like Outlook. Users also seek improvements in functionality to better match Microsoft Office, focusing on Sheets compared to Excel. Amazon WorkMail needs expanded regional availability and more intuitive user interfaces, simplifying its setup process to enable quicker deployment.

Ease of Deployment and Customer Service: Google Workspace is widely used in public cloud environments, offering flexibility and relatively easy deployment. However, customer support satisfaction varies by location, with users wanting more accessible direct support. Amazon WorkMail, used in public cloud, private, and hybrid setups, is praised for quick technical support responses, although some deployment information is considered sparse.

Pricing and ROI: Google Workspace is viewed as cost-effective, with real-time collaboration tools offering significant ROI in productivity. However, some users find higher tier pricing steep. Amazon WorkMail is seen as expensive compared to larger suites, like Microsoft Office, but initial tiers remain affordable. Users value its large free message tiers for startups but find the total cost high relative to features.

To learn more, read our detailed Amazon WorkMail vs. Google Workspace Report (Updated: December 2025).

Buyer's Guide

Amazon WorkMail vs. Google Workspace

December 2025

Download the complete report

Helped 879,477 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.1

Replacing WhatsApp with Amazon WorkMail halved costs, improved communication, and provided scalable, stable services reducing downtime concerns.

Sentiment score

6.3

Corporations report mixed ROI from Google Workspace, citing productivity benefits, cost concerns, and varying market value perceptions.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

No quotes available

For more quotes and insights, download the Google Workspace report

Customer Service

Sentiment score

4.5

Customer feedback on Amazon WorkMail support is mixed, with experiences ranging from responsive assistance to dissatisfaction over communication issues.

Sentiment score

5.0

Google Workspace support has mixed reviews; effective email support contrasts with difficulties in direct contact and limited personal assistance.

We have sent some emails and they have responded promptly, so we are satisfied.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

I sent several complaints and what they replied to me was that I should have dealt with the problem with the provider of my credit card.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

With Gemini, I was charged for a year without receiving any guidance on its usage.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

For more quotes and insights, download the Google Workspace report

Scalability Issues

Sentiment score

8.0

Amazon WorkMail is praised for scalability, accommodating large user bases and email traffic efficiently despite some cost concerns.

Sentiment score

7.3

Google Workspace efficiently scales for any size organization, praised for seamless user accommodation and integration, though enhancements are suggested.

I do not have any concerns regarding the scalability of Amazon WorkMail, as we are sending about 40,000 to 50,000 emails per day, doing both transactional and batch with a queuing mechanism internally.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

If webinars were provided and universities were promoted with webinars, people are going to attend them.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

For more quotes and insights, download the Google Workspace report

Stability Issues

Sentiment score

8.2

Amazon WorkMail is highly rated for stability, handling large volumes reliably with no reported issues or downtime.

Sentiment score

7.8

Google Workspace is praised for its stability and reliability, with users noting minimal disruptions and high performance ratings.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

The stability of Google Workspace is excellent and very solid.

Suresh-Kumaresan

Principal Consultant at Wipro Limited

With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Room For Improvement

Users seek an intuitive interface, improved pricing, advanced features, better spam filtering, scalability, and enhanced support for Amazon WorkMail.

Users desire improved integration, storage, synchronization, features, and functionality in Google tools to enhance productivity and collaboration.

No quotes available

For more quotes and insights, download the Amazon WorkMail report

The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

It is hard to find categories and folders in Teams.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Setup Cost

Amazon WorkMail receives mixed reviews on pricing, appreciated for its free tier but considered costly beyond its allocation.

Users have mixed opinions on Google Workspace pricing, appreciating the value but desiring clearer cost structures and flexible licensing.

I have heard that compared to other providers, it is considerably cheaper.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

The current cost is approximately seven to ten euros per user per month.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Valuable Features

Amazon WorkMail provides scalable, secure email management with AWS integration, enhancing efficiency, user experience, and workflow expansion.

Google Workspace excels in scalability, integration, security, and collaboration, making it ideal for businesses and educational institutions.

I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails.

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

For more quotes and insights, download the Amazon WorkMail report

The ability to share documents with students and assign them things and correct them in real time has been beneficial.

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

The valuable features include the email service, email updates, and Google Drive.

Sunil-Nair

IT Manager at Universal Carpets & Rugs

These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.

Ovidiu Vasu

Technical Manager IT Development at Sostenia

For more quotes and insights, download the Google Workspace report

Categories and Ranking

Amazon WorkMail

Ranking in Email Applications

4th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Email (2nd)

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

105

Ranking in other categories

Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (2nd)

Mindshare comparison

As of January 2026, in the Email Applications category, the mindshare of Amazon WorkMail is 7.4%, down from 10.7% compared to the previous year. The mindshare of Google Workspace is 16.0%, down from 23.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Google Workspace	16.0%
Amazon WorkMail	7.4%
Other	76.6%

Email Applications

Featured Reviews

Ramkumar Kolpurath

Co-Founder & CTO at a consultancy with 11-50 employees

Seamless email communication improves cost-effectiveness and security with valuable tracking features

The features of Amazon WorkMail that I have found the most valuable so far include sending emails and tracking whether the email is read or not. I find the feature that checks how many emails have been successfully sent and how many of them have been opened very useful, because in our application, we know the usage of the emails. The encryption of emails, both in transit and at rest, has benefited our security strategy as it is a layer of security that provides us better confidence for customers and also internally tracks the security aspects. The encryption meets my expectations.

Read full review

AnnaRomagnuolo

Assosiate Professor at Palazzo del Mediterraneo

Collaborative work with students has improved but storage limitations and support issues remain

We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.

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Top Industries

By visitors reading reviews

Computer Software Company

12%

University

Comms Service Provider

Retailer

Computer Software Company

13%

Educational Organization

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	14
Large Enterprise	27

Questions from the Community

What do you like most about Amazon WorkMail?

We use the tool for transactional emails and marketing.

See all answers

What needs improvement with Amazon WorkMail?

We are satisfied with Amazon WorkMail, as it is able to send emails and provide receipts, including the read and other statuses. Since we are doing more API side integrations, there does not seem t...

See all answers

What advice do you have for others considering Amazon WorkMail?

From the communication aspects, working with Amazon WorkMail has been seamless and cost-effective. My customers do not make any use of Amazon WorkMail's compatibility with Microsoft Active Director...

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What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...

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What needs improvement with Google Workspace?

The only inconvenience is the fact that you have limited storage. After a while, you have to buy a surplus. It is not intuitive with Teams. It is hard to find categories and folders in Teams. I do ...

See all answers

Comparisons

Microsoft Exchange Online vs Amazon WorkMail

Compared 14% of the time

ProtonMail vs Amazon WorkMail

Compared 4% of the time

SendGrid vs Amazon WorkMail

Compared 4% of the time

Fortinet FortiMail Cloud vs Amazon WorkMail

Compared 4% of the time

MailerLite vs Amazon WorkMail

Compared 3% of the time

More Amazon WorkMail Competitors

Office 365 vs Google Workspace

Compared 25% of the time

Microsoft Exchange Online vs Google Workspace

Compared 14% of the time

ProtonMail vs Google Workspace

Compared 9% of the time

Microsoft Exchange vs Google Workspace

Compared 4% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Product Reports

Buyer's Guide

Amazon WorkMail

January 2026

Download Amazon WorkMail product report

Buyer's Guide

Google Workspace

December 2025

Download Google Workspace product report

Also Known As

Amazon SES

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Overview

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email client applications. Amazon WorkMail gives users the ability to seamlessly access their email, contacts, and calendars using the client application of their choice, including Microsoft Outlook, native iOS and Android email applications, any client application supporting the IMAP protocol, or directly through a web browser. You can integrate Amazon WorkMail with your existing corporate directory, use email journaling to meet compliance requirements, and control both the keys that encrypt your data and the location in which your data is stored. You can also set up interoperability with Microsoft Exchange Server, and programmatically manage users, groups, and resources using the Amazon WorkMail SDK.

Amazon Web Services (AWS)

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Buyer's Guide

Amazon WorkMail vs. Google Workspace

December 2025

Free Report: Amazon WorkMail vs. Google Workspace

Find out what your peers are saying about Amazon WorkMail vs. Google Workspace and other solutions. Updated: December 2025.

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