Try our new research platform with insights from 80,000+ expert users

Amazon WorkMail vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
2nd
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
12
Ranking in other categories
Email Applications (4th)
Fortinet FortiMail Cloud
Ranking in Cloud Email
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Secure Email Gateway (SEG) (6th)
 

Mindshare comparison

As of February 2025, in the Cloud Email category, the mindshare of Amazon WorkMail is 10.8%, down from 11.6% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Michael Olayemi - PeerSpot reviewer
Provides free messages and helps to keep customers updated
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.
Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"It is very stable. I haven't faced any issues."
"There is no need for me to set up security."
"Amazon SES is very easy to configure."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"We use the tool for transactional emails and marketing."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The most valuable feature is the advanced threat protection."
"Fortinet's support is really good."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The deployment is simple."
"Content disarming and analysis are essential features in our email security setup"
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
 

Cons

"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"The only issue is the price, which is far too expensive."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"There is room for improvement in the scalability."
"This solution is slow and it should be made faster."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"The product could be improved by extending reporting tools and adding options for notification."
"The price is relatively expensive."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"I can't see the feedback to the FortiMail gateway."
 

Pricing and Cost Advice

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"It's very cheap. The cheapest among all the services available."
"WorkMail does require a license, it is, per user."
"The solution should improve its price."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"When we're talking about pricing, other products have about the same price. That is normal."
"I see how manageable and flexible the licenses are."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."
"The price of this solution could be more competitive."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
University
7%
Comms Service Provider
7%
Computer Software Company
15%
Manufacturing Company
7%
Hospitality Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
Amazon WorkMail's user interface could be more intuitive and user-friendly. Integration with Gmail using both SMTP and POP3 would be beneficial.
What advice do you have for others considering Amazon WorkMail?
Currently, I don't have any advice about using Amazon WorkMail. Since I only use AWS and am unfamiliar with its competitors, I can't recommend it.
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing is optimum. Basically, Fortinet is known to be a good vendor in terms of price performance. From that perspective, they are decent in pricing. They are not cheap, however, they are not ...
What needs improvement with Fortinet FortiMail Cloud?
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution wher...
 

Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Amazon WorkMail vs. Fortinet FortiMail Cloud and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.