We performed a comparison between Amazon WorkMail and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"There is no need for me to set up security."
"We use the tool for transactional emails and marketing."
"Amazon SES is very easy to configure."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"The best feature is that Amazon SES provides verified email messages."
"The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."
"Microsoft Exchange Online is a stable product."
"It's easy to use and there is more integration."
"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"The solution offers complete scalability and flexibility."
"The initial setup is straightforward and easy to configure."
"Microsoft Exchange Online's resiliency is its most valuable feature."
"Microsoft has many consultants who can provide support."
"There is room for improvement in the scalability."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"I would like to see detailed reports on email success and failure rates."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The product should improve technical support."
"The only issue is the price, which is far too expensive."
"The efficiency could improved."
"Microsoft needs to lower the price of the extra production add-ins for Exchange Online."
"The solution could improve by making the user interface better."
"The solution could be a bit cheaper."
"The price could be cheaper."
"The solution's performance can be improved when you are trying to access it remotely."
"There is room for improvement in terms of optimization."
"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Amazon WorkMail is rated 8.6, while Microsoft Exchange Online is rated 8.6. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Amazon WorkMail is most compared with Google Workspace, ZeptoMail, SendGrid, MailChimp and SendinBlue, whereas Microsoft Exchange Online is most compared with Google Workspace, ProtonMail, Zoho Mail, Zimbra Collaboration and IceWarp. See our Amazon WorkMail vs. Microsoft Exchange Online report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.