Microsoft Exchange Online vs Zoho Mail comparison

"It is for emails, and it seems to work okay."

"Exchange Online plays a significant role in our business. It controls all our emails, so we'd be in a lot of trouble if we didn't have that. It's an essential product."

"Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly."

"It has helped us because we don't have to worry about servers crashing."

"The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage."

"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."

"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"

"Message trace is the most valuable feature of the product."

"We can create email accounts for our customers."

"Zoho Mail is a cost-effective solution."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"It uses an alert system and other monitoring tools."

"Zoho Mail is a stable product."

"The notifications, scheduling, and meetings are all integrated."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks."

"Documentation is lacking."

"In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security and compliance tools. I'd like to see more security features directly integrated. One specific area that needs improvement is the configuration of SMTP for third-party applications. It's challenging to manage without an on-premise SMTP server, and this is an issue many organizations face, including ours. If Microsoft could offer better SMTP configuration for third-party applications within Exchange Online, it would greatly benefit us."

"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary."

"The demo version we were provided had issues with emails bouncing or being delayed."

"The solution should have more integration with other platforms."

"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."

"Microsoft needs to lower the price of the extra production add-ins for Exchange Online."

"The interface isn't quite good. Everything looks a little low-quality."

"Zoho Mail needs to add an IT system management feature."

"They have issues when they are rolling out updates"

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"The solution’s stability could be improved."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"The solution doesn't need to be improved."

"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."

"The price of the license depends on a lot of factors, such as the number of licenses and company specifics."

"The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five."

"We have an enterprise agreement for licensing."

"We pay per user per year for the cluster with over a thousand users."

"The price of the solution could be less expensive."

"I would say the solution is reasonable and affordable."

"The license for the solution is cheap, but it could be more affordable in the long term."

"There is no license required to use Zoho Mail."

"The solution is not costly."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"The solution’s pricing is very reasonable."

"The solution is more affordable compared to other products. It is cheap."

"Zoho Mail is more cost-efficient than its competitors."