ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #11, while Zoho is ranked #6 with an average rating of 7.8. Proton Technologies holds a 3.9% mindshare in EA, compared to Zoho’s 4.2% mindshare. Additionally, 50% of Proton Technologies users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

ProtonMail

Read 1 ProtonMail review

1,065 Views
1,004 Comparison Views

50% willing to recommend

Zoho Mail

Read 11 Zoho Mail reviews

973 Views
773 Comparison Views

84% willing to recommend

ProtonMail

Zoho Mail

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Executive Summary

We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications.

To learn more, read our detailed Email Applications Report (Updated: January 2025).

Buyer's Guide

Email Applications

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProtonMail

Ranking in Email Applications

11th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Email Applications category, the mindshare of ProtonMail is 3.9%, down from 4.2% compared to the previous year. The mindshare of Zoho Mail is 4.2%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Vitor Vicente

Works

Secure email communication facilitates safe financial exchanges and enhances data privacy

I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…

Read full review

AvinashLotke

Delivery Head at Team Computers

Offers good security with effective spam filtering but has update issues

Zoho is not just a traditional software-based company. It offers a wide range of APIs and other integration tools, including a CRM tool and various other products, so integration is not limited. Zoho has operations management and developers, making integration feasible with any system. Zoho is a cloud-based solution, meaning maintenance is managed by their system. They don't provide access to unauthorized persons. Zoho handles maintenance. Traditionally, we haven't recommended Zoho as extensively because we prefer systems we have thoroughly tested and can confidently endorse. We've deployed Zoho a few times with mixed success. In comparison, we've had more success with Google deployments, with higher implementation rates and ease, offering better revenue opportunities. Based on requirements, I might recommend Zoho, but for higher needs or better collaboration, I'd suggest Google, possibly combined with iSoft. If there is no other support, Google remains a strong recommendation. Overall, considering support, I rate the solution a six out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The auto encryption of attachments is valuable."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"The notifications, scheduling, and meetings are all integrated."

"I like Zoho Mail's user interface."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Zoho Mail is a cost-effective solution."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

"Zoho Mail is a stable product."

More Zoho Mail pros

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

"The solution doesn't need to be improved."

"Zoho Mail is not as good as G Suite, which has integrated calendars."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"Zoho Mail needs to add an IT system management feature."

"The solution’s stability could be improved."

"The interface isn't quite good. Everything looks a little low-quality."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

More Zoho Mail cons

Pricing and Cost Advice

Information not available

"The solution’s pricing is very reasonable."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"Zoho Mail is more cost-efficient than its competitors."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is more affordable compared to other products. It is cheap."

"There is no license required to use Zoho Mail."

"The solution is not costly."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

13%

Government

Media Company

Computer Software Company

18%

Retailer

12%

Comms Service Provider

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is more cost-efficient than its competitors.

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What needs improvement with Zoho Mail?

The solution's meeting plans and online virtual activity task list could be improved and made more seamless.

See all answers

Comparisons

Google Workspace vs ProtonMail

Compared 47% of the time

Microsoft Exchange vs ProtonMail

Compared 12% of the time

Microsoft Exchange Online vs ProtonMail

Compared 12% of the time

Amazon WorkMail vs ProtonMail

Compared 6% of the time

Superhuman vs ProtonMail

Compared 4% of the time

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IceWarp vs Zoho Mail

Compared 38% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 20% of the time

Google Workspace vs Zoho Mail

Compared 20% of the time

Microsoft Exchange vs Zoho Mail

Compared 6% of the time

More Zoho Mail Competitors

Product Reports

Buyer's Guide

Email Applications

January 2025

Download ProtonMail product report

Buyer's Guide

Email Applications

January 2025

Download Zoho Mail product report

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

BBDO, HuffPost

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: January 2025.

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