Google Workspace vs ProtonMail comparison

Google and Proton Technologies are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 8.1, while Proton Technologies is ranked #11. Google holds a 23.5% mindshare in EA, compared to Proton Technologies’s 3.9% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 50% of Proton Technologies users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

6,346 Views
5,788 Comparison Views

95% willing to recommend

ProtonMail

Read 1 ProtonMail review

1,065 Views
1,004 Comparison Views

50% willing to recommend

Google Workspace

ProtonMail

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and ProtonMail are competing in the productivity and secure email communication categories respectively. Google Workspace has the upper hand in integration and collaboration, whereas ProtonMail takes the lead in privacy and security.

Features: Google Workspace includes tools such as Gmail for email, Calendar for scheduling, and Docs and Drive for document management and storage. These features make it ideal for teams looking for workflow efficiency. ProtonMail prioritizes email security with end-to-end encryption, ensuring privacy for users concerned about secure communication. It provides a user-friendly interface with distinct security attributes that cater to privacy-centric users.

Ease of Deployment and Customer Service: Google Workspace offers an easy deployment process coupled with extensive support resources for enterprises. Businesses can benefit from its various integration options and customer service capabilities. ProtonMail offers a secure and privacy-focused deployment, which may require some technical skills to set up. Its service emphasizes secure installations over ease of deployment, targeting users who prefer a more controlled setup process.

Pricing and ROI: Google Workspace provides scalable pricing plans suitable for businesses of various sizes, offering significant ROI through its broad application suite and integration. ProtonMail employs a premium pricing structure tailored to providing robust email security, which may be more appealing to users prioritizing privacy. Google Workspace's cost-effectiveness is beneficial for comprehensive productivity, while ProtonMail justifies its price through unmatched privacy features.

To learn more, read our detailed Email Applications Report (Updated: January 2025).

Buyer's Guide

Email Applications

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Wireless Email (2nd), Cloud Storage (5th), Content Collaboration Platforms (2nd)

ProtonMail

Ranking in Email Applications

11th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Email Applications category, the mindshare of Google Workspace is 23.5%, up from 23.0% compared to the previous year. The mindshare of ProtonMail is 3.9%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Vitor Vicente

Works

Secure email communication facilitates safe financial exchanges and enhances data privacy

I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the speed at which G Suite Enterprise works."

"Good search features, reliable storage, and quick thinking."

"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."

"The implementation was very easy."

"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."

"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."

"The initial setup of Google Workspace is straightforward."

"The solution is very stable."

More Google Workspace pros

"The auto encryption of attachments is valuable."

Cons

"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"We would like to use something within Google Workspace for project management, but we didn't find it there."

"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"The product could improve the number of participants allowed in a meeting and the strength of the meetings."

"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."

"Integration with Microsoft Outlook could be improved. The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication."

More Google Workspace cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

Pricing and Cost Advice

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

"The pricing is comparable, it's pretty decent."

"The pricing is reasonable."

"The solution is expensive."

"Approximately $6 per user, per month."

"Licensing costs are on a yearly basis."

More Google Workspace pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Computer Software Company

15%

Educational Organization

14%

Government

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

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What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

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Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 32% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Zoho Mail vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Zoho Mail vs ProtonMail

Compared 15% of the time

Microsoft Exchange Online vs ProtonMail

Compared 12% of the time

Microsoft Exchange vs ProtonMail

Compared 12% of the time

Amazon WorkMail vs ProtonMail

Compared 6% of the time

Superhuman vs ProtonMail

Compared 4% of the time

More ProtonMail Competitors

Product Reports

Buyer's Guide

Google Workspace

February 2025

Download Google Workspace product report

Buyer's Guide

Email Applications

January 2025

Download ProtonMail product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: January 2025.

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