Google Workspace vs IceWarp comparison

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Google Workspace

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and IceWarp both offer collaboration and communication solutions. Google Workspace tends to have the upper hand due to its comprehensive suite of tools and seamless integration across devices.

Features: Google Workspace includes Gmail, Drive, Docs, Sheets, and Meet, which integrate seamlessly for enhanced productivity. It offers real-time editing and a robust email solution. IceWarp, meanwhile, features strong cross-platform communication, chat rooms, and file-sharing capabilities, which are beneficial for team collaboration.

Room for Improvement: Google Workspace needs better integration with email clients like Outlook and improved enterprise controls. Users also note issues with storage and interface navigability. IceWarp requires enhancements in customer support, email features, and stronger security and mobile integration.

Ease of Deployment and Customer Service: Google Workspace offers seamless public cloud deployment for its suite of tools but needs to improve its technical support responsiveness. IceWarp allows flexible deployment options, including on-premises and hybrid cloud, but faces challenges with customer service efficiency.

Pricing and ROI: Google Workspace offers flexible licensing options, which can be costly for larger organizations but delivers high productivity ROI. IceWarp is recognized as cost-effective, especially appealing to small and medium-sized businesses, offering competitive pricing and promising ROI despite fewer advanced collaboration features.

To learn more, read our detailed Google Workspace vs. IceWarp Report (Updated: March 2025).

Google Workspace vs. IceWarp

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Wireless Email (2nd), Cloud Storage (6th), Content Collaboration Platforms (2nd)

IceWarp

Ranking in Email Applications

7th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of Google Workspace is 22.9%, down from 23.8% compared to the previous year. The mindshare of IceWarp is 5.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

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AvinashLotke

Delivery Head at Team Computers

Useful for collaboration and storage but improvement is needed in API integration

The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The valuable features of this solution are ease of use, performance is great, and collaboration. It is very easy to share and joins documents."

"It's easy to control the admin settings, like updating the SDS, NIK, etc. I"

"The collaboration features are valuable."

"Ability to co-edit and collaborate on content."

"The Hangouts feature is the most valuable aspect of the solution for us."

"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."

"Extremely reliable, providing great collaboration features."

"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."

More Google Workspace pros

"It's scalable and stable."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"An effective, functional, very good tool for controlling resources."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"The groupware module is the most valuable feature."

"The solution has a very good log-in to the UI when compared to other solutions."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

More IceWarp pros

Cons

"The UI could be simplified and made more user friendly."

"The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily."

"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."

"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."

"The solution could always be more secure, although that doesn't affect me so much."

"Less customizations than there used to be."

"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."

"When I compare with Office 365, G Suite has fewer features."

More Google Workspace cons

"Our customers sometimes have problems receiving mail."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"The solution needs improvements in security, particularly regarding document management."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

More IceWarp cons

Pricing and Cost Advice

"The price of the solution can vary."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"We normally purchase the license on a yearly basis."

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."

"The pricing of Google Workspace, so far, has been reasonable."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

More Google Workspace pricing and cost advice

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"Pricing and licensing is very competitive and in some cases, cheap."

"The license is based on the number of users."

"Our licensing is on a yearly basis. There were no additional costs."

"It is definitely one of the lowest price solutions."

"I would rate the pricing and eight out of ten."

"Costs far less than other solutions."

"The solution is priced well."

More IceWarp pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Computer Software Company

18%

Comms Service Provider

10%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

What do you like most about IceWarp?

It's scalable and stable.

What is your experience regarding pricing and costs for IceWarp?

IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.

What needs improvement with IceWarp?

The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...

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Product Reports

Google Workspace

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Download IceWarp product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

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Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Marriott, Toyota, Sony, Wendy's, Canon

Google Workspace vs. IceWarp