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Google Workspace vs IceWarp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
102
Ranking in other categories
Wireless Email (2nd), Cloud Storage (6th), Content Collaboration Platforms (2nd)
IceWarp
Ranking in Email Applications
7th
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of Google Workspace is 22.9%, down from 23.8% compared to the previous year. The mindshare of IceWarp is 5.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us."
"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."
"The product can scale easily."
"Convenient to share and collaborate documents."
"I use Keep to assign tasks to a team of programmers, which is very easy."
"It's stable. There isn't really any downtime."
"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."
"I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution has a very good log-in to the UI when compared to other solutions."
 

Cons

"They could increase the number of third-party integrations on offer."
"The meeting platform of Google Workspace has room for improvement."
"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."
"With the Internet of Things, a platform that integrates well with others would be even better."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution needs improvements in security, particularly regarding document management."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
 

Pricing and Cost Advice

"I give the pricing an eight out of ten, with ten being the most affordable."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."
"Licensing costs are on a yearly basis."
"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The solution is priced well."
"I would rate the pricing and eight out of ten."
"Our licensing is on a yearly basis. There were no additional costs."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"Pricing and licensing is very competitive and in some cases, cheap."
"It is definitely one of the lowest price solutions."
"Costs far less than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Educational Organization
8%
Comms Service Provider
7%
Computer Software Company
18%
Comms Service Provider
10%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
 

Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Google Workspace vs. IceWarp and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.