IceWarp vs Microsoft Exchange Online comparison

"IceWarp has multiple applications that are easy to use for many people."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"It has great communication capabilities for team chatting and web conferences."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"The groupware module is the most valuable feature."

"It's scalable and stable."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"The solution offers complete scalability and flexibility."

"One of my favourite features is the Microsoft Calendar, which we use for booking appointments, scheduling calls, and managing resource rooms and devices. The Online Mailbox feature is also crucial because it allows us to communicate effectively within and outside the organization, contributing to our business growth."

"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."

"The product enables us to have remote meetings."

"The solution is stable."

"The solution is easy to access, and you can bring your own device to access from anywhere."

"We have found the solution to be stable."

"The best thing about Microsoft Exchange Online is that it's integrated with the Outlook application."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The solution needs improvements in security, particularly regarding document management."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"The licensing price of the solution could be lower."

"The mail-blocking feature is not great and could be improved."

"Technical support can be improved by shortening the response time and increasing their knowledge."

"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."

"The solution should have more integration with other platforms."

"I would prefer an anti-malware functionality in at least the basic version."

"The integration could be better if it could integrate well with other products and software."

"Also, I think the mobile app on the forms you can improve a little bit more."

"There are various licensing plans available based on geographic zone."

"I would rate the pricing and eight out of ten."

"Our licensing is on a yearly basis. There were no additional costs."

"Pricing and licensing is very competitive and in some cases, cheap."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"The solution is priced well."

"The solution is inexpensive which is its main benefit."

"It is definitely one of the lowest price solutions."

"The solution costs $12 to $16 per user per month."

"The pricing is a bit more expensive than other solutions."

"I find it reasonably priced."

"The costs of this platform vary based on subscriptions, but it is generally reasonable."

"The price of the license depends on a lot of factors, such as the number of licenses and company specifics."

"The price of the solution could be less expensive."

"We pay a yearly licensing fee for the solution."

"I think that the price is a little high, especially considering that Google have a similar, free email solution."