IceWarp vs Microsoft Exchange Online comparison

"It has great communication capabilities for team chatting and web conferences."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The groupware module is the most valuable feature."

"It's scalable and stable."

"An effective, functional, very good tool for controlling resources."

"IceWarp has multiple applications that are easy to use for many people."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"It is a stable, and highly scalable product."

"The initial setup was straightforward."

"A valuable feature of the solution is its global usability."

"There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."

"Exchange Online's most valuable features are two-step verification and security."

"Tech support has been great, when necessary."

"Stability has increased exponentially since 2010."

"The solution is scalable."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"Our customers sometimes have problems receiving mail."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."

"Technical support can be improved by shortening the response time and increasing their knowledge."

"The solution should have a stand-alone application instead of us having to go through an internet browser."

"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary."

"For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved."

"This product is too complex to use."

"I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default."

"The configuration of the solution's on-premise version is a little bit difficult, and its troubleshooting is more difficult than the installation itself."

"Costs far less than other solutions."

"The solution is priced well."

"There are various licensing plans available based on geographic zone."

"Pricing and licensing is very competitive and in some cases, cheap."

"The solution is inexpensive which is its main benefit."

"I would rate the pricing and eight out of ten."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"The license is based on the number of users."

"This is an expensive solution."

"The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced."

"The solution costs $12 to $16 per user per month."

"I think that the price is a little high, especially considering that Google have a similar, free email solution."

"The price is a bit high. It is especially expensive in the Indian market."

"Our organization pays for a corporate license to use the solution."

"We pay a yearly licensing fee for the solution."

"I would give the cost a five out of ten."