IceWarp vs Microsoft Exchange Online comparison

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The solution is easy to manage and includes features such as smart documents and the archiving of user data."

"It's scalable and stable."

"An effective, functional, very good tool for controlling resources."

"The groupware module is the most valuable feature."

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."

"The solution's voice services work well for our company."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"Microsoft Exchange Online is easy to use. You have a common storage where people can store documents. It also helps with version control."

"I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine."

"Intuitive and easy to use."

"It is a scalable product. We are using it for 500 users."

"The product was simple to use."

"The product’s most valuable feature is the online archive."

"The best part of this solution is the security it offers."

"It's pretty reliable. We haven't had any issues with it."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"Support should be improved. Most of the time, the queries are not resolved within the SLA."

"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."

"Our customers sometimes have problems receiving mail."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."

"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."

"The solution could improve by making the user interface better."

"For example, recently there were some spam incidents that Microsoft does not currently mitigate because they have another paid solution to do so. It would be nice to integrate the security and the anti-spam (i.e. the fake links, etc.) along with the Exchange Online default."

"Cloud security is always a concern and the solution can always increase their security."

"I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default."

"The price could be cheaper."

"The solution must provide better security features."

"The solution is priced well."

"There are various licensing plans available based on geographic zone."

"Pricing and licensing is very competitive and in some cases, cheap."

"Costs far less than other solutions."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"It is definitely one of the lowest price solutions."

"The license is based on the number of users."

"I would rate the pricing and eight out of ten."

"There is an annual license required to use this Microsoft Exchange Online."

"The product is expensive and has an annual subscription."

"Microsoft solutions are expensive."

"The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer only requires mailbox features, we can recommend Plan One or Plan 2. We can suggest an E3 or E5 license if they need the entire Office suite. There are also premium subscriptions for enterprise customers, offering additional security features. Overall, I don't find the pricing costly because Microsoft provides many features and security capabilities, making it reliable for all customers, depending on their requirements."

"They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription."

"The solution's pricing is reasonable."

"The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users."

"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."