IceWarp vs Microsoft Exchange Online comparison

"Its price is the most valuable. It is definitely one of the lowest price solutions."

"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

"The solution has a very good log-in to the UI when compared to other solutions."

"IceWarp has multiple applications that are easy to use for many people."

"An effective, functional, very good tool for controlling resources."

"The solution's voice services work well for our company."

"It's scalable and stable."

"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."

"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."

"It is a fantastic solution."

"Microsoft Exchange Online is an easy-to -use email solution."

"The solution is stable."

"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."

"The data prevention and protection feature is good."

"It helps us manage the email focus from our side."

"The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution."

"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."

"The solution needs improvements in security, particularly regarding document management."

"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."

"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

"The pricing could be cheaper."

"The solution’s API integrations could be improved."

"In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security and compliance tools. I'd like to see more security features directly integrated. One specific area that needs improvement is the configuration of SMTP for third-party applications. It's challenging to manage without an on-premise SMTP server, and this is an issue many organizations face, including ours. If Microsoft could offer better SMTP configuration for third-party applications within Exchange Online, it would greatly benefit us."

"Migration can be an issue if you do not have a good audit process."

"The deployment is complex and has room for improvement."

"When we need to purchase additional licenses for additional users, the process is slow."

"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."

"The price could be an area of concern for many."

"Costs far less than other solutions."

"There are various licensing plans available based on geographic zone."

"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."

"The solution is priced well."

"The license is based on the number of users."

"Our licensing is on a yearly basis. There were no additional costs."

"Pricing and licensing is very competitive and in some cases, cheap."

"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."

"It is a reasonable solution."

"We pay a yearly licensing fee for the solution."

"We have an enterprise agreement for licensing."

"The subscription fee is monthly."

"The costs of this platform vary based on subscriptions, but it is generally reasonable."

"I would say the solution is reasonable and affordable."

"The pricing is based on a yearly contract and a floating license option is offered."