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KerioConnect vs Microsoft Exchange Online comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
8th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Email Archiving (7th)
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Email Applications category, the mindshare of KerioConnect is 3.4%, down from 4.6% compared to the previous year. The mindshare of Microsoft Exchange Online is 9.6%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online9.6%
KerioConnect3.4%
Other87.0%
Email Applications
 

Featured Reviews

MM
Senior Systems Tech/Admin at Samco Software Inc.
A seamless setup ensures smooth communication with comprehensive support
We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.
Yogesh Autade - PeerSpot reviewer
Senior Security Engineer at Softcell Technologies Limited
Integrated email security has improved phishing response and provides better threat visibility
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also appreciate more granular reporting, faster access to detailed message tracking data, and improved alerting around suspicious mailbox activity to help security and messaging teams investigate issues more efficiently. One area where Microsoft Exchange Online could improve is the administrative user experience. Some advanced mail flow, compliance, and troubleshooting tasks still require navigating multiple Microsoft portals. A more unified management interface and deeper integration visibility across Exchange, Defender, and Microsoft 365 security tools would make day-to-day operations more efficient for administrators and SOC teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"The user interface is good."
"We have contacted technical support a handful of times and received some assistance."
"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"This solution is our SMB alternative to Exchange, installed for more than forty SMB customers in a Linux environment with all of the collaboration features."
"The solution is easy to use and the cloud version has taken a lot of challenges away from the user."
"We have found the solution to be stable."
"Microsoft Exchange Online has positively impacted our organization by improving our email reliability, security, and operational efficiency across the organization."
"It's pretty reliable. We haven't had any issues with it."
"Having the solution on the cloud has alleviated the need to have hardware on-premises, so I no longer have to deal with the expense of power usage and the hardware taking up space, and we can now focus more on the business instead of our assets."
"There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."
"Intuitive and easy to use."
 

Cons

"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"We cannot compete with them because they're fully integrated with their applications."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"The search and archiving documentation capabilities need to be stronger."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"I don't particularly like this solution. I would not recommend this solution to others."
"This is just a cost, it's not something that's driving our business forward; it's just foundational."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
"The pricing could be a bit lower."
"Improving the methods for inputting email signatures could be beneficial for the product."
"There is room for improvement in terms of security, as it could be better."
"Tech support is a challenge at times. They take a long time to respond."
"I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default."
"The price could be an area of concern for many."
 

Pricing and Cost Advice

"The pricing is about $3 per mailbox per month."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing could be improved."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
"It is a cluster solution."
"It is a reasonable solution."
"I think that the price is a little high, especially considering that Google have a similar, free email solution."
"Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
"The product is expensive and has an annual subscription."
"The solution's pricing is reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
11%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
9%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise17
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for KerioConnect?
The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.
What needs improvement with KerioConnect?
Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...
What is your primary use case for KerioConnect?
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We are a reseller and purchase directly from Sophos.
What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
What needs improvement with Microsoft Exchange Online?
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also a...
What is your primary use case for Microsoft Exchange Online?
Microsoft Exchange Online serves as our enterprise email hosting platform, providing secure mail flow management and centralized messaging services for users across multiple locations. From a secur...
 

Also Known As

No data available
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about KerioConnect vs. Microsoft Exchange Online and other solutions. Updated: August 2026.
911,473 professionals have used our research since 2012.