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KerioConnect vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
8th
Average Rating
6.8
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Email Archiving (7th)
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of KerioConnect is 4.6%, up from 4.0% compared to the previous year. The mindshare of Microsoft Exchange Online is 15.5%, up from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is good."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"It's relatively simple to use."
"Microsoft Exchange Online is very simple and easy to use."
"The most valuable feature is being able to assign an individual a task."
"It's pretty reliable. We haven't had any issues with it."
"I would rate Exchange Online's stability nine out of ten."
"The initial setup is straightforward and is definitely easy."
"The overall usage was all good."
"It's not hard to set up."
"What I like about Microsoft Exchange Online is that it's a very convenient solution because it's part of the Microsoft business suite. This is the first email service I've used that lasted for many years, and I'm still using it because it's very convenient and it's suitable for my needs. Microsoft Exchange Online is the best product in the world for me because I don't remember any other service that's so well-accepted."
 

Cons

"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"Having a native Outlook map integration would make Kerio Connect better."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"I would like to see better support from their support team."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"The solution must provide better security features."
"The solution could improve by making the user interface better."
"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."
"The demo version we were provided had issues with emails bouncing or being delayed."
"It will be much better if the tool is integrated with OpenAI."
"The solution’s API integrations could be improved."
"The product needs to embed AI for intelligent searches and analytics."
"Improving the methods for inputting email signatures could be beneficial for the product."
 

Pricing and Cost Advice

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The pricing is about $3 per mailbox per month."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The price of Kerio Connect is better when comparing it to others solutions."
"The cost is around $12 to $16 per user."
"The subscription fee is monthly."
"They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription."
"I have no opinion."
"The product is very cheap."
"We have yearly licensing costs."
"Our organization pays for a corporate license to use the solution."
"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
10%
Comms Service Provider
9%
Educational Organization
8%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security ...
 

Also Known As

No data available
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Learn More

 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about KerioConnect vs. Microsoft Exchange Online and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.