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KerioConnect vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
9th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Email Archiving (7th)
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
93
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Email Applications category, the mindshare of KerioConnect is 3.8%, down from 4.7% compared to the previous year. The mindshare of Microsoft Exchange Online is 9.0%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online9.0%
KerioConnect3.8%
Other87.2%
Email Applications
 

Featured Reviews

MM
Senior Systems Tech/Admin at Samco Software Inc.
A seamless setup ensures smooth communication with comprehensive support
We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.
Yogesh Autade - PeerSpot reviewer
Senior Security Engineer at Softcell Technologies Limited
Integrated email security has improved phishing response and provides better threat visibility
Microsoft Exchange Online could be improved with more intuitive administration workflows, better troubleshooting visibility, and simpler mail flow analysis for complex environments. We would also appreciate more granular reporting, faster access to detailed message tracking data, and improved alerting around suspicious mailbox activity to help security and messaging teams investigate issues more efficiently. One area where Microsoft Exchange Online could improve is the administrative user experience. Some advanced mail flow, compliance, and troubleshooting tasks still require navigating multiple Microsoft portals. A more unified management interface and deeper integration visibility across Exchange, Defender, and Microsoft 365 security tools would make day-to-day operations more efficient for administrators and SOC teams.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"This solution is our SMB alternative to Exchange, installed for more than forty SMB customers in a Linux environment with all of the collaboration features."
"We have contacted technical support a handful of times and received some assistance."
"As long as the operating is stable, the Kerio connect will be very stable as well, so we don't have any problem with it."
"Kerio Connect is secure, flexible, and easy to control from the user interface."
"The user interface is good."
"Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly."
"It's easy to use and there is more integration."
"A valuable feature of the solution is its global usability."
"It is a very stable system, and it does what we ask it to do."
"Exchange Online's best feature is its webmail platform."
"Microsoft Exchange Online has great functionality."
"Microsoft Exchange Online is a stable product."
"It is pretty good, and user friendly."
"The best part of this solution is the security it offers."
 

Cons

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"I would like to see better support from their support team."
"I don't particularly like this solution. I would not recommend this solution to others."
"The search and archiving documentation capabilities need to be stronger."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"This is just a cost, it's not something that's driving our business forward; it's just foundational."
"Exchange Online's scalability could be improved."
"The stability of the solution has room for improvement."
"Microsoft Exchange Online should have a faster search feature."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"The solution should have more integration with other platforms."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."
 

Pricing and Cost Advice

"The price of Kerio Connect is better when comparing it to others solutions."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The pricing is about $3 per mailbox per month."
"I would say the solution is reasonable and affordable."
"There is a license required for the solution and it is paid annually."
"The price is a bit high. It is especially expensive in the Indian market."
"I find it reasonably priced."
"Microsoft solutions are expensive."
"The subscription fee is monthly."
"There is an annual license required to use this Microsoft Exchange Online."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Manufacturing Company
10%
Construction Company
9%
Computer Software Company
7%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise17
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for KerioConnect?
The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.
What needs improvement with KerioConnect?
Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...
What is your primary use case for KerioConnect?
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We are a reseller and purchase directly from Sophos.
What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
What needs improvement with Microsoft Exchange Online?
There is room for improvement in Microsoft Exchange Online. Technical support for Microsoft is good, but in all fairness, I sometimes think more can be done. I have personally tried exploring with ...
What is your primary use case for Microsoft Exchange Online?
I currently work with a Microsoft partner and I support users that use Microsoft Exchange Online. I also use Microsoft Exchange Online myself. I use the shared calendar feature of Microsoft Exchang...
 

Also Known As

No data available
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about KerioConnect vs. Microsoft Exchange Online and other solutions. Updated: June 2026.
899,258 professionals have used our research since 2012.