We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deployment is a plug-and-play process."
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"The product can scale."
"One of the most valuable features of Microsoft Exchange is its security."
"The most valuable feature of Microsoft Exchange is its ease of use."
"Now, we manage to serve almost 99% of the information."
"The email management system is very easy to set up, configure, and use."
"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."
"The solution is scalable."
"The most valuable feature of Microsoft Exchange Online is its performance."
"It allows us to work from home, at any time or anywhere."
"It is for emails, and it seems to work okay."
"The reliability factor is high."
"The product was simple to use."
"Exchange Online's performance and stability are very good."
"The initial setup was straightforward."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"An improvement would be to combine Exchange and Teams so that emails, calls, and chats can be integrated into one window."
"Microsoft Exchange could improve the archiving of emails and the performance."
"It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"The pricing could be better, and it could have an easier implementation."
"In terms of probability, every now and then there are changes coming and going. The changes are not that frequent because every month they got updates back, so that is an issue."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"The UI could be improved to look more like the desktop version for ease of use."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"I would like to let new users know that there are challenges regarding user provisioning, HRMS and the AD. Also, the data migration integrity needs to be checked in terms of the old data."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"The solution is expensive."
"Documentation is lacking."
"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."
"The demo version we were provided had issues with emails bouncing or being delayed."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino and Open-Xchange, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail and Zoho Mail. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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