Microsoft Exchange vs Microsoft Exchange Online comparison

"It is a very scalable solution."

"The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple."

"The solution can scale well."

"The product works very well."

"The initial setup was straightforward and fast."

"The backup and archiving features are valuable, it is user friendly too."

"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."

"It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support."

"It has helped us because we don't have to worry about servers crashing."

"The solution is very easy to set up and quite quick to deploy."

"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."

"I have found the interface to be user-friendly and the overall simplicity valuable features."

"It's not hard to set up."

"The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution."

"I enjoy not having to maintain the local infrastructure, local servers, local whatever. You use the software and don't have to worry about the details."

"I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine."

"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."

"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."

"The tool is not easy to use. Every person has to have at least administration-level experience to use the tool."

"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."

"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."

"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."

"The pricing could be better, and it could have an easier implementation."

"Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost."

"We'd like to see more integration with other platforms."

"The solution's performance can be improved when you are trying to access it remotely."

"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."

"This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system."

"In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything."

"The price could be an area of concern for many."

"Microsoft Exchange Online could improve the overall protection of the solution."

"The ActiveSync services and the mapping services could be improved."

"The product is quite cheap."

"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."

"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."

"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."

"Its price is fair."

"Its price is okay."

"We pay for the license annually."

"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."

"It is a cluster solution."

"We pay a yearly licensing fee for the solution."

"Our organization pays for a corporate license to use the solution."

"This is an expensive solution."

"We bought some licenses, and some are within our package or partnership with Microsoft."

"The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five."

"It is a reasonable solution."

"This solution requires a license."