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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
87
Ranking in other categories
Wireless Email (1st), File Archiving (3rd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Microsoft Exchange is 11.7%, down from 14.9% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Dean Della Pella - PeerSpot reviewer
Offers great reliability and good mobile access features
In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers. The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system. The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails. The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important. The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams. The mobile access feature provided by the product helps our company in the area of productivity. I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen. The product offers good functionalities and reliability. I rate the overall a nine out of ten.
Siddharth Mallya - PeerSpot reviewer
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange is stable."
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"The technical support is fine."
"I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version"
"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"The initial setup is very simple."
"Microsoft Exchange is a user-friendly product that is easy to manage and configure."
"We have found it to be a stable solution. It is scalable and easy to install."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"Microsoft Exchange's customer support could be faster and more knowledgeable."
"The price of Microsoft Exchange could improve, it is priced high."
"Load balancing is lacking."
"The licensing model could be improved."
"More AI features would be good."
"Microsoft Exchange could improve by adding artificial intelligence."
"From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
 

Pricing and Cost Advice

"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."
"The solution's pricing is fine...I do think the tool offers value for money."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"It's a little bit expensive."
"The pricing is expensive."
"Licensing fees are paid monthly."
"The price of Microsoft Exchange is reasonable."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
11%
Financial Services Firm
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
The product pricing is reasonable if you utilize its full suite of features. However, it may feel expensive for users who only require basic email services.
Ask a question
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Also Known As

Exchange, MS Exchange
No data available
 

Learn More

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Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.