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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Number of Reviews
87
Ranking in other categories
Wireless Email (1st), File Archiving (3rd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Microsoft Exchange is 11.7%, down from 14.9% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Dean Della Pella - PeerSpot reviewer
Feb 27, 2024
Offers great reliability and good mobile access features
In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers. The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system. The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails. The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important. The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams. The mobile access feature provided by the product helps our company in the area of productivity. I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen. The product offers good functionalities and reliability. I rate the overall a nine out of ten.
Siddharth Mallya - PeerSpot reviewer
May 22, 2022
Email triage solution that actions and handles emails based on preferences
The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails. You can action them in a bunch of different ways. Everything is shortcut and hot keys based…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"Support is very good."
"Microsoft has a very good support team."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"The backup and archiving features are valuable, it is user friendly too."
"The initial setup is easy."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"The solution could be more user-friendly."
"Microsoft Exchange could improve the archiving of emails and the performance."
"In terms of configuring the product, that's definitely an area in which they can make some improvements on."
"The pricing could be better, and it could have an easier implementation."
"It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products."
"Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access."
"The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
 

Pricing and Cost Advice

"It is not expensive."
"Licensing fees are paid monthly."
"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."
"I rate Microsoft Exchange's pricing a six out of ten."
"This solution is expensive."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
11%
Financial Services Firm
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
The product pricing is reasonable if you utilize its full suite of features. However, it may feel expensive for users who only require basic email services.
Ask a question
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Also Known As

Exchange, MS Exchange
No data available
 

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Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.