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KerioConnect vs Microsoft Exchange comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
8th
Average Rating
6.8
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Email Archiving (7th)
Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
87
Ranking in other categories
Wireless Email (1st), File Archiving (3rd)
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of KerioConnect is 4.6%, up from 4.0% compared to the previous year. The mindshare of Microsoft Exchange is 11.7%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
Dean Della Pella - PeerSpot reviewer
Offers great reliability and good mobile access features
In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers. The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system. The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails. The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important. The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams. The mobile access feature provided by the product helps our company in the area of productivity. I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen. The product offers good functionalities and reliability. I rate the overall a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's relatively simple to use."
"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"We have contacted technical support a handful of times and received some assistance."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"The user interface is good."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"Microsoft Exchange has good performance and is user-friendly."
"The platform's most valuable feature is the mailbox roles."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails."
"I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version"
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"It is a product that is simple to manage, and easy to use."
"We have found it to be a stable solution. It is scalable and easy to install."
 

Cons

"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"Having a native Outlook map integration would make Kerio Connect better."
"KerioConnect is stable as long as you use a strong password."
"I would like to see better support from their support team."
"The search and archiving documentation capabilities need to be stronger."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"Microsoft Exchange could improve security. They can elevate a lot of security features."
"Microsoft Exchange needs to improve how it handles and assigns policy and security."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"The licensing model could be improved."
"We are not able to use Microsoft Teams due to connection issues. Thus, the product integration with Teams could be improved."
"The management of .pst files and archiving need improvement."
 

Pricing and Cost Advice

"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing is about $3 per mailbox per month."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"The product is quite cheap."
"Its price is fair."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"The product pricing is reasonable if you utilize its full suite of features."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"Microsoft Exchange is a very well-priced solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
10%
Comms Service Provider
9%
Educational Organization
8%
Computer Software Company
16%
Government
11%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
The product pricing is reasonable if you utilize its full suite of features. However, it may feel expensive for users who only require basic email services.
 

Also Known As

No data available
Exchange, MS Exchange
 

Learn More

 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Find out what your peers are saying about KerioConnect vs. Microsoft Exchange and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.