Google Workspace vs KerioConnect comparison

Google and GFI are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 8.1, while GFI is ranked #8 with an average rating of 8.3. Google holds a 22.9% mindshare in EA, compared to GFI’s 4.8% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 57% of GFI users who would recommend it.

Google Workspace

Read 102 Google Workspace reviews

6,268 Views
5,616 Comparison Views

95% willing to recommend

KerioConnect

Read 10 KerioConnect reviews

1,882 Views
1,007 Comparison Views

57% willing to recommend

Google Workspace

KerioConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and KerioConnect compete in the business communication and collaboration space. Google Workspace has a stronger edge due to its comprehensive collaboration tools, integration capabilities, and scalability across various devices.

Features: Google Workspace is appreciated for business email, an extensive suite of apps, and seamless integration across devices. It excels in real-time collaboration with tools like Drive storage and offers familiarity to users. KerioConnect is noted for its secure on-premise server setup, providing enhanced privacy. It is suitable for organizations that prioritize ActiveSync support and flexible, robust email servers without cloud dependency.

Room for Improvement: Google Workspace faces criticisms for occasional server outages, interface ads, and challenges with Outlook. Enhancements are suggested for Office-related functions. KerioConnect users reported occasional sluggishness and lack of integration with third-party services. Documentation and CRM connectivity improvements are recommended.

Ease of Deployment and Customer Service: Google Workspace is easily deployed via the public cloud with minimal setup but sometimes lacks intuitive customer service. KerioConnect has straightforward on-premise setup and helpful customer service, though it is less comprehensive compared to cloud-based solutions.

Pricing and ROI: Google Workspace offers various plans but is seen as expensive, especially for premium versions, while providing notable ROI in flexible working conditions. KerioConnect is cost-effective with lower per-mailbox costs, appealing for businesses preferring not to invest in large-scale cloud services.

To learn more, read our detailed Google Workspace vs. KerioConnect Report (Updated: April 2025).

Buyer's Guide

Google Workspace vs. KerioConnect

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

102

Ranking in other categories

Wireless Email (2nd), Cloud Storage (6th), Content Collaboration Platforms (2nd)

KerioConnect

Ranking in Email Applications

8th

Average Rating

6.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Email Archiving (7th)

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of Google Workspace is 22.9%, down from 23.8% compared to the previous year. The mindshare of KerioConnect is 4.8%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

David Bloomer

Senior Technician at Computers At Work

Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run

Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"G Suite Enterprise is scalable."

"Good search features, reliable storage, and quick thinking."

"The Hangouts feature is the most valuable aspect of the solution for us."

"They are launching more and more features for mobile, which I understand our customers appreciate."

"Ability to co-edit and collaborate on content."

"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."

"Good performance, even on relatively slow connections; no local apps required."

"The solution's technical support is very good."

More Google Workspace pros

"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."

"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."

"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."

"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."

"It's relatively simple to use."

"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."

"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."

More KerioConnect pros

Cons

"With the Internet of Things, a platform that integrates well with others would be even better."

"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."

"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."

"Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms."

"The feature set of Google Sheets is limited."

"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."

More Google Workspace cons

"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."

"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."

"Having a native Outlook map integration would make Kerio Connect better."

"I would like to see better support from their support team."

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."

"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."

"KerioConnect is stable as long as you use a strong password."

More KerioConnect cons

Pricing and Cost Advice

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

"I give the pricing an eight out of ten, with ten being the most affordable."

"The price of the solution can vary."

"It's about $8.30 up a user per month."

"We normally purchase the license on a yearly basis."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"We pay on yearly basis."

"We have purchased an annual subscription."

More Google Workspace pricing and cost advice

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."

"The pricing is about $3 per mailbox per month."

"The price of Kerio Connect is better when comparing it to others solutions."

"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Comms Service Provider

Computer Software Company

16%

Comms Service Provider

13%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What do you like most about KerioConnect?

The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.

See all answers

What is your experience regarding pricing and costs for KerioConnect?

KerioConnect has a first-time cost and yearly subscription. It is not expensive.

See all answers

What needs improvement with KerioConnect?

KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 29% of the time

Amazon WorkMail vs Google Workspace

Compared 28% of the time

ProtonMail vs Google Workspace

Compared 9% of the time

Office 365 vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Microsoft Exchange vs KerioConnect

Compared 52% of the time

Zimbra Collaboration vs KerioConnect

Compared 30% of the time

IceWarp vs KerioConnect

Compared 8% of the time

Microsoft Exchange Online vs KerioConnect

Compared 6% of the time

More KerioConnect Competitors

Product Reports

Buyer's Guide

Google Workspace

April 2025

Download Google Workspace product report

Buyer's Guide

KerioConnect

April 2025

Download KerioConnect product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

GFI

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery

Buyer's Guide

Google Workspace vs. KerioConnect

April 2025

Free Report: Google Workspace vs. KerioConnect

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