Google Workspace vs KerioConnect comparison

Google and GFI are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 7.9, while GFI is ranked #8 with an average rating of 8.3. Google holds a 24.1% mindshare in EA, compared to GFI’s 4.7% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 57% of GFI users who would recommend it.

Google Workspace

Read 100 Google Workspace reviews

6,715 Views
6,038 Comparison Views

95% willing to recommend

KerioConnect

Read 10 KerioConnect reviews

1,989 Views
1,108 Comparison Views

57% willing to recommend

Google Workspace

KerioConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and KerioConnect are two prominent solutions in the market. Many users favor Google Workspace for its comprehensive suite of tools and user satisfaction, whereas KerioConnect is known for its specialized email and communication services, catering to business-specific needs.

Features: Google Workspace offers tools like Gmail, Google Drive, and Google Meet, which are highly valuable for collaborative work environments. KerioConnect focuses on robust email and calendaring functionalities, delivering simplicity and reliability in communication-focused tasks.

Room for Improvement: Google Workspace could improve offline capabilities and integration of third-party applications. KerioConnect needs better mobile support and more frequent updates to keep up with technology trends.

Ease of Deployment and Customer Service: Google Workspace is praised for its intuitive deployment process and reliable customer support. KerioConnect has a straightforward setup but sometimes requires support intervention. Both products have well-regarded customer service, with Google Workspace often receiving higher marks for responsiveness.

Pricing and ROI: Google Workspace is seen as a cost-effective solution offering significant ROI due to bundled services and productivity enhancements. KerioConnect offers competitive pricing and provides good value for businesses focused on communication needs. Google Workspace offers more comprehensive benefits for the cost.

To learn more, read our detailed Google Workspace vs. KerioConnect Report (Updated: December 2024).

Buyer's Guide

Google Workspace vs. KerioConnect

December 2024

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Categories and Ranking

Google Workspace

Ranking in Email Applications

1st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

100

Ranking in other categories

Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)

KerioConnect

Ranking in Email Applications

8th

Average Rating

6.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Email Archiving (7th)

Mindshare comparison

As of December 2024, in the Email Applications category, the mindshare of Google Workspace is 24.1%, up from 21.8% compared to the previous year. The mindshare of KerioConnect is 4.7%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Jerome Poudevigne

CTO at Lounivo

Seamless collaboration with advanced calendaring and real-time document editing

One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

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David Bloomer

Senior Technician at Computers At Work

Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run

Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."

"Valuable features of the solution are that it's simple and effective."

"The initial setup is easy because it's all pre-configured."

"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."

"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"It's stable. There isn't really any downtime."

"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."

More Google Workspace pros

"It's relatively simple to use."

"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."

"The user interface is good."

"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."

"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."

"We have contacted technical support a handful of times and received some assistance."

"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."

More KerioConnect pros

Cons

"The feature set of Google Sheets is limited."

"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."

"I found that there is no desktop application for this solution, and that's a major fault of this application."

"G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"The performance speed could be improved when the internet connection is slow."

"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."

More Google Workspace cons

"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."

"The search and archiving documentation capabilities need to be stronger."

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."

"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."

"I would like to see better support from their support team."

"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."

"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

"Having a native Outlook map integration would make Kerio Connect better."

More KerioConnect cons

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."

"2,500 Rupees per month per user."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"We have purchased an annual subscription."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

More Google Workspace pricing and cost advice

"The price of Kerio Connect is better when comparing it to others solutions."

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."

"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."

"The pricing is about $3 per mailbox per month."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Computer Software Company

18%

Comms Service Provider

11%

Government

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

See all answers

What do you like most about KerioConnect?

The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.

See all answers

What is your experience regarding pricing and costs for KerioConnect?

KerioConnect has a first-time cost and yearly subscription. It is not expensive.

See all answers

What needs improvement with KerioConnect?

KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 34% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

ProtonMail vs Google Workspace

Compared 6% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Microsoft Exchange vs KerioConnect

Compared 51% of the time

Zimbra Collaboration vs KerioConnect

Compared 27% of the time

IceWarp vs KerioConnect

Compared 9% of the time

Microsoft Exchange Online vs KerioConnect

Compared 8% of the time

More KerioConnect Competitors

Product Reports

Buyer's Guide

Google Workspace

December 2024

Download Google Workspace product report

Buyer's Guide

KerioConnect

December 2024

Download KerioConnect product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

No data available

Learn More

Google

GFI

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery

Buyer's Guide

Google Workspace vs. KerioConnect

December 2024

Free Report: Google Workspace vs. KerioConnect

Find out what your peers are saying about Google Workspace vs. KerioConnect and other solutions. Updated: December 2024.

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