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Google Workspace vs KerioConnect comparison

Google and GFI are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 7.9, while GFI is ranked #8 with an average rating of 8.3. Google holds a 24.0% mindshare in EA, compared to GFI’s 4.6% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 57% of GFI users who would recommend it.
Google Workspace
Read 100 Google Workspace reviews
  • 6,817 Views
  • 6,066 Comparison Views
95% willing to recommend
KerioConnect
Read 10 KerioConnect reviews
  • 2,019 Views
  • 1,127 Comparison Views
57% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and KerioConnect are two prominent solutions in the market. Many users favor Google Workspace for its comprehensive suite of tools and user satisfaction, whereas KerioConnect is known for its specialized email and communication services, catering to business-specific needs.

Features: Google Workspace offers tools like Gmail, Google Drive, and Google Meet, which are highly valuable for collaborative work environments. KerioConnect focuses on robust email and calendaring functionalities, delivering simplicity and reliability in communication-focused tasks.

Room for Improvement: Google Workspace could improve offline capabilities and integration of third-party applications. KerioConnect needs better mobile support and more frequent updates to keep up with technology trends.

Ease of Deployment and Customer Service: Google Workspace is praised for its intuitive deployment process and reliable customer support. KerioConnect has a straightforward setup but sometimes requires support intervention. Both products have well-regarded customer service, with Google Workspace often receiving higher marks for responsiveness.

Pricing and ROI: Google Workspace is seen as a cost-effective solution offering significant ROI due to bundled services and productivity enhancements. KerioConnect offers competitive pricing and provides good value for businesses focused on communication needs. Google Workspace offers more comprehensive benefits for the cost.

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Buyer's Guide
Google Workspace vs. KerioConnect
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
No sentiment score available
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
No sentiment score available
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)
KerioConnect
Ranking in Email Applications
8th
Average Rating
6.8
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Email Archiving (7th)
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Google Workspace is 24.0%, up from 21.0% compared to the previous year. The mindshare of KerioConnect is 4.6%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
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David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
Computer Software Company
19%
Government
10%
Comms Service Provider
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
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What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
See all answers
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
See all answers
What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
See all answers
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
See all answers
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...
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Comparisons

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Compared 31% of the time
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ProtonMail vs Google Workspace
Compared 6% of the time
IceWarp vs Google Workspace Logo
IceWarp vs Google Workspace
Compared 4% of the time
Amazon WorkDocs vs Google Workspace Logo
Amazon WorkDocs vs Google Workspace
Compared 3% of the time
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Microsoft Exchange vs KerioConnect Logo
Microsoft Exchange vs KerioConnect
Compared 51% of the time
Zimbra Collaboration vs KerioConnect Logo
Zimbra Collaboration vs KerioConnect
Compared 28% of the time
IceWarp vs KerioConnect Logo
IceWarp vs KerioConnect
Compared 9% of the time
Microsoft Exchange Online vs KerioConnect Logo
Microsoft Exchange Online vs KerioConnect
Compared 8% of the time
More KerioConnect Competitors
 

Product Reports

Buyer's Guide
Google Workspace
November 2024
Google Workspace reportDownload Google Workspace product report
Buyer's Guide
KerioConnect
November 2024
KerioConnect reportDownload KerioConnect product report
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Learn More

Google
GFI
 

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Buyer's Guide
Google Workspace vs. KerioConnect
October 2024
Free Report: Google Workspace vs. KerioConnect
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