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IceWarp vs KerioConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Ranking in Email Applications
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
KerioConnect
Ranking in Email Applications
8th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Email Archiving (7th)
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of IceWarp is 4.7%, down from 5.2% compared to the previous year. The mindshare of KerioConnect is 3.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
KerioConnect3.5%
IceWarp4.7%
Other91.8%
Email Applications
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
MM
Senior Systems Tech/Admin at Samco Software Inc.
A seamless setup ensures smooth communication with comprehensive support
We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its price is the most valuable. It is definitely one of the lowest price solutions."
"IceWarp offers very extended cross-platform communication solutions."
"The solution is inexpensive which is its main benefit."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"It's scalable and stable."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The groupware module is the most valuable feature."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"As long as the operating is stable, the Kerio connect will be very stable as well, so we don't have any problem with it."
"It's relatively simple to use."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"This solution is our SMB alternative to Exchange, installed for more than forty SMB customers in a Linux environment with all of the collaboration features."
"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
 

Cons

"The database query for creating new database and querying about activities are too simplistic."
"The Exchange compatibility mode is rather limited."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution needs improvements in security, particularly regarding document management."
"Customer service is not always helpful."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"We cannot compete with them because they're fully integrated with their applications."
"I would like to see better support from their support team."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"This is just a cost, it's not something that's driving our business forward; it's just foundational."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow."
"Having a native Outlook map integration would make Kerio Connect better."
 

Pricing and Cost Advice

"There are various licensing plans available based on geographic zone."
"The solution is inexpensive which is its main benefit."
"The license is based on the number of users."
"The solution is priced well."
"It is definitely one of the lowest price solutions."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"I would rate the pricing and eight out of ten."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing is about $3 per mailbox per month."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
14%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for KerioConnect?
The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.
What needs improvement with KerioConnect?
Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...
What is your primary use case for KerioConnect?
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We are a reseller and purchase directly from Sophos.
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Find out what your peers are saying about IceWarp vs. KerioConnect and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.