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IceWarp vs KerioConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Ranking in Email Applications
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
KerioConnect
Ranking in Email Applications
9th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Email Archiving (7th)
 

Mindshare comparison

As of October 2026, in the Email Applications category, the mindshare of IceWarp is 4.7%, down from 5.3% compared to the previous year. The mindshare of KerioConnect is 3.4%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.7%
KerioConnect3.4%
Other91.9%
Email Applications
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
MM
Senior Systems Tech/Admin at Samco Software Inc.
A seamless setup ensures smooth communication with comprehensive support
We remain a partner with Sophos and use XG S Firewalls without AWS implementation. We only use Sophos endpoint and Sophos Central. We host some clients on-premise while others we host remotely. The VPN connection is easy and proprietary, so it's not open to any other VPN clients. Communication with other mail servers is seamless. It can communicate with Gmail and Outlook without issues, provided the DNS settings are correct. We monitor our servers and security logs, implementing GeoIP blocking. We frequently block China and India IPs due to brute force attacks on our servers. We have extensive experience with KerioConnect. Backing up and maintaining it is straightforward compared to Microsoft Exchange, making it administrator-friendly. On a scale of 1-10, this solution rates an 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With all of the features that are available for the users included with the license, it is reasonably priced."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The groupware module is the most valuable feature."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"An effective, functional, very good tool for controlling resources at a low cost."
"It's scalable and stable."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"We have contacted technical support a handful of times and received some assistance."
"The user interface is good."
"Kerio Connect is secure, flexible, and easy to control from the user interface."
"As long as the operating is stable, the Kerio connect will be very stable as well, so we don't have any problem with it."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
 

Cons

"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support is not good and it is challenging to receive a timely response."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"The solution needs improvements in security, particularly regarding document management."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"There are some feature improvements possible the way we use it as a hosting provider, but for most we currently have workarounds."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"I don't particularly like this solution. I would not recommend this solution to others."
"I would like to see better support from their support team."
"The search and archiving documentation capabilities need to be stronger."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"KerioConnect is stable as long as you use a strong password."
 

Pricing and Cost Advice

"There are various licensing plans available based on geographic zone."
"The license is based on the number of users."
"I would rate the pricing and eight out of ten."
"Costs far less than other solutions."
"The solution is priced well."
"It is definitely one of the lowest price solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The pricing is about $3 per mailbox per month."
"The price of Kerio Connect is better when comparing it to others solutions."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Manufacturing Company
13%
Outsourcing Company
10%
Financial Services Firm
9%
Comms Service Provider
12%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
What is your experience regarding pricing and costs for KerioConnect?
The pricing is very easy to understand. As a partner, we have a monitoring system that informs us when subscriptions expire, allowing us to handle renewals. The pricing is very competitive.
What needs improvement with KerioConnect?
Since KerioConnect is a setup and go solution, everything works on its own. The only administrative tasks required are keeping it up to date, monitoring security logs, and ensuring protection from ...
What is your primary use case for KerioConnect?
Small medium-sized businesses are our primary focus, particularly in warehouse distribution and retail sectors. We are a reseller and purchase directly from Sophos.
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Find out what your peers are saying about IceWarp vs. KerioConnect and other solutions. Updated: September 2026.
916,117 professionals have used our research since 2012.