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KerioConnect vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KerioConnect
Ranking in Email Applications
8th
Average Rating
6.8
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
Email Archiving (7th)
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Email Applications category, the mindshare of KerioConnect is 4.7%, up from 3.8% compared to the previous year. The mindshare of Zimbra Collaboration is 9.2%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's relatively simple to use."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"The user interface is good."
"We have contacted technical support a handful of times and received some assistance."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"The configuration is simple."
"The product is easy to set up."
"The Zimbra Collaboration's most valuable feature is web access."
"The most valuable feature of Zimbra Collaboration is the cost."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"We can control all the data in my IT infrastructure."
 

Cons

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"I would like to see better support from their support team."
"KerioConnect is stable as long as you use a strong password."
"The search and archiving documentation capabilities need to be stronger."
"Having a native Outlook map integration would make Kerio Connect better."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"The solution could use more integration with third-party tools."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The antispam and antivirus features are hard to understand on mobile devices."
"The solution’s forums don't have much information or documentation on administration tasks."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration's video conferencing could be improved."
 

Pricing and Cost Advice

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The pricing is about $3 per mailbox per month."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The price of Kerio Connect is better when comparing it to others solutions."
"The price of the solution is low."
"The solution is competitively priced."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is not expensive compared to other products."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration offers a good price-to-feature ratio."
"We pay yearly licenses for Zimbra Collaboration."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Government
10%
Educational Organization
8%
Computer Software Company
19%
Government
10%
Comms Service Provider
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Learn More

 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about KerioConnect vs. Zimbra Collaboration and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.