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Google Workspace vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Wireless Email (2nd), Cloud Storage (5th), Content Collaboration Platforms (4th)
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of Google Workspace is 21.5%, down from 24.4% compared to the previous year. The mindshare of Zimbra Collaboration is 8.6%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Vidya Shree - PeerSpot reviewer
Deploys quickly and has a good web interface
Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us."
"The real-time editing feature is valuable."
"They are launching more and more features for mobile, which I understand our customers appreciate."
"The most valuable feature of the solution is email."
"The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
"It's easy to use."
"The tool helps me keep a backup of old emails. Like everyone else, I love the Google search engine for searching emails on webmail. The Google Workspace connector for Outlook works well, so I have no issues with that."
"Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."
"Good email solution and it's open-source."
"The most valuable feature of Zimbra Collaboration is the cost."
"Zimbra Collaboration has a good web interface."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"We can control all the data in my IT infrastructure."
"The product is easy to set up."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
 

Cons

"Less customizations than there used to be."
"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily."
"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"They could increase the number of third-party integrations on offer."
"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"The product must be more customizable."
"The solution could use more integration with third-party tools."
"It does have a few bugs."
"There are some security issues."
"It is good and competent, but you have to pay for video and group chat features."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"They should enhance its online meeting features."
 

Pricing and Cost Advice

"We receive value for the price that we pay."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"We normally purchase the license on a yearly basis."
"The pricing of Google Workspace, so far, has been reasonable."
"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
"Pricing is something concerning. We find the solution very expensive."
"We pay on yearly basis."
"The pricing is reasonable."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The price of the solution is low."
"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
"Zimbra Collaboration offers a good price-to-feature ratio."
"The solution is competitively priced."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
8%
Financial Services Firm
7%
Comms Service Provider
7%
Computer Software Company
18%
Comms Service Provider
9%
Government
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.