We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.
"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"It is user friendly."
"Support is very good."
"What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc."
"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."
"The most valuable feature of Microsoft Exchange is its ease of use."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"The product is easy to set up."
"The configuration is simple."
"The most valuable feature of Zimbra Collaboration is the cost."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"Zimbra Collaboration's sharing features are most valuable."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The Zimbra Collaboration's most valuable feature is web access."
"In terms of configuring the product, that's definitely an area in which they can make some improvements on."
"The security features could be improved. There should be a better policy management system."
"They could improve on the search function, it takes too much time."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"We would prefer to be able to manage the solution on the cloud."
"The setup is difficult so could be easier."
"It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products."
"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"There are some security issues."
"We have had an issue with security."
"The solution could improve by making it easier to use."
"The antispam and antivirus features are hard to understand on mobile devices."
"They should enhance its online meeting features."
"It does have a few bugs."
"Zimbra Collaboration's video conferencing could be improved."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, IceWarp and HCL Notes, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and HCL Domino. See our Microsoft Exchange vs. Zimbra Collaboration report.
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