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Microsoft Exchange pros and cons

Vendor: Microsoft
4.2 out of 5
Badge Ranked 1
1,443 followers
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Microsoft Exchange Pros review quotes

HM
Jan 3, 2021
It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions.
Hesham Hussain - PeerSpot reviewer
Aug 9, 2023
Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default.
Muhammad Shoaib Bhatti - PeerSpot reviewer
Aug 29, 2024
It is a very scalable solution.
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
AO
Sep 23, 2022
What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc.
GY
Aug 6, 2020
Now, we manage to serve almost 99% of the information.
PM
Jul 26, 2020
It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support.
Lawrence Tse - PeerSpot reviewer
May 12, 2022
We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data.
SK
Jul 19, 2021
Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business.
BP
Oct 22, 2021
On-premises Microsoft Exchange is good because it protects data privacy.
AF
Aug 12, 2024
The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails.
 

Microsoft Exchange Cons review quotes

HM
Jan 3, 2021
Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing.
Hesham Hussain - PeerSpot reviewer
Aug 9, 2023
Exchange took time to be deployed. It requires extensive configuration and setting up servers and managing internal network access.
Muhammad Shoaib Bhatti - PeerSpot reviewer
Aug 29, 2024
The tool is not easy to use. Every person has to have at least administration-level experience to use the tool.
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
AO
Sep 23, 2022
After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022.
GY
Aug 6, 2020
When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information.
PM
Jul 26, 2020
Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive.
Lawrence Tse - PeerSpot reviewer
May 12, 2022
I would like to see Microsoft Exchange improve their documentation.
SK
Jul 19, 2021
From a reliability perspective, they need to improve the search engine, it is not very powerful.
BP
Oct 22, 2021
Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times.
AF
Aug 12, 2024
At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians.