Try our new research platform with insights from 80,000+ expert users

IceWarp vs Microsoft Exchange comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IceWarp
Ranking in Email Applications
6th
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
89
Ranking in other categories
Wireless Email (1st), File Archiving (3rd)
 

Mindshare comparison

As of December 2024, in the Email Applications category, the mindshare of IceWarp is 5.7%, up from 5.8% compared to the previous year. The mindshare of Microsoft Exchange is 11.4%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Dean Della Pella - PeerSpot reviewer
Offers great reliability and good mobile access features
In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers. The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system. The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails. The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important. The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams. The mobile access feature provided by the product helps our company in the area of productivity. I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen. The product offers good functionalities and reliability. I rate the overall a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"It's scalable and stable."
"IceWarp has multiple applications that are easy to use for many people."
"The product works very well."
"The email management system is very easy to set up, configure, and use."
"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"We have found it to be a stable solution. It is scalable and easy to install."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"The search tools are good."
"The initial setup was straightforward and fast."
"It is a very stable tool...It is a very scalable tool."
 

Cons

"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution needs improvements in security, particularly regarding document management."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"Microsoft Exchange could improve by adding artificial intelligence."
"The setup is difficult so could be easier."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself."
"The solution could be more user-friendly."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
 

Pricing and Cost Advice

"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The license is based on the number of users."
"Our licensing is on a yearly basis. There were no additional costs."
"It is definitely one of the lowest price solutions."
"Costs far less than other solutions."
"There are various licensing plans available based on geographic zone."
"The solution is priced well."
"The solution is inexpensive which is its main benefit."
"It would be nice if it used less resources to run on-premise."
"It's working very well. There is no problem, but the price is not the best."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"The product is quite cheap."
"This solution is expensive."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."
"Microsoft Exchange is a very well-priced solution."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
8%
Financial Services Firm
7%
Retailer
7%
Computer Software Company
15%
Government
11%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
The licensing and pricing are quite costly, which can demotivate customers from opting for features and upgrades. However, the solution provides value for money if one is well-acquainted with Excha...
 

Comparisons

 

Also Known As

No data available
Exchange, MS Exchange
 

Learn More

 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Find out what your peers are saying about IceWarp vs. Microsoft Exchange and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.