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IceWarp pros and cons

Vendor: IceWarp
4.2 out of 5
1,411 followers
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IceWarp Pros review quotes

AvinashLotke - PeerSpot reviewer
Jul 18, 2024
The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google.
NR
Apr 7, 2023
The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.
AH
Jan 13, 2023
The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.
Learn what your peers think about IceWarp. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Yuvraj Chauhan - PeerSpot reviewer
Oct 18, 2024
The solution is easy to manage and includes features such as smart documents and the archiving of user data.
Yuvraj Chauhan - PeerSpot reviewer
Sep 30, 2022
The solution's voice services work well for our company.
AL
Jul 24, 2022
The solution has a very good log-in to the UI when compared to other solutions.
PM
Feb 2, 2021
IceWarp has multiple applications that are easy to use for many people.
it_user598887 - PeerSpot reviewer
Jul 3, 2017
The groupware module is the most valuable feature.
PM
Jan 27, 2021
It has great communication capabilities for team chatting and web conferences.
JP
Jan 13, 2021
Its price is the most valuable. It is definitely one of the lowest price solutions.
 

IceWarp Cons review quotes

AvinashLotke - PeerSpot reviewer
Jul 18, 2024
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory.
NR
Apr 7, 2023
The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.
AH
Jan 13, 2023
The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.
Learn what your peers think about IceWarp. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Yuvraj Chauhan - PeerSpot reviewer
Oct 18, 2024
The solution needs improvements in security, particularly regarding document management.
Yuvraj Chauhan - PeerSpot reviewer
Sep 30, 2022
It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.
AL
Jul 24, 2022
With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.
PM
Feb 2, 2021
I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.
it_user598887 - PeerSpot reviewer
Jul 3, 2017
Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.
PM
Jan 27, 2021
Our customers sometimes have problems receiving mail.
JP
Jan 13, 2021
The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.