Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.1, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 7.3% mindshare in CCP, compared to Microsoft’s 5.5% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 93% of Microsoft users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

1,205 Views
1,071 Comparison Views

95% willing to recommend

Office 365

Read 62 Office 365 reviews

2,039 Views
937 Comparison Views

93% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Apr 6, 2025

Google Workspace and Office 365 are two prominent productivity tools serving businesses of all sizes. Office 365 seems to have the upper hand due to its extensive applications and integration abilities, making it more suitable for complex business needs despite its higher cost.

Features: Google Workspace is highly scalable and user-friendly, especially known for its ease of use with Gmail, Calendar, Drive, Docs, and Sheets. It offers seamless integration with other Google services. In contrast, Office 365 provides a comprehensive suite of applications like Word, Excel, and Teams, offering robust functionality and favored depth in its applications.

Room for Improvement: Google Workspace could improve integration with traditional desktop applications like Microsoft Office and enhance offline functionality. It is also critiqued for lacking enterprise controls. Office 365 can be complex, with frequent updates causing confusion, and would benefit from better integration with non-Microsoft platforms and a more intuitive interface for applications like Teams.

Ease of Deployment and Customer Service: Google Workspace offers straightforward deployment in a public cloud environment, appreciated for requiring minimal technical support but needs better direct support and documentation. Office 365 is known for hybrid compatibility but can be complex to deploy without assistance. Although it provides accurate support, users find its licensing complex, and support documentation could improve.

Pricing and ROI: Google Workspace is cost-effective, especially for small businesses and educational institutions, offering high ROI by facilitating easy collaboration and reducing administrative overhead. While Office 365 is more expensive, it provides a wide range of services justifying its cost for businesses seeking comprehensive solutions with advanced features.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: March 2025).

Buyer's Guide

Google Workspace vs. Office 365

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (6th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 7.3%, up from 7.3% compared to the previous year. The mindshare of Office 365 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it."

"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."

"The initial setup is easy because it's all pre-configured."

"The real-time editing feature is valuable."

"G Suite Enterprise is user-friendly, and the technical toolkits and other information are on the website. Additionally, the technical documents are comprehensive."

"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."

"The document sharing in which multiple people can work on the same document. To go along with that is the archiving of documents. If you mess up a document, it's easy to go get a previous version."

"It's more open than Microsoft and easy to use."

More Google Workspace pros

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"It's nice that it's an all-in-one solution and everything is all in one place."

"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location."

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"The cloud service and Skype are the most valuable features."

"My primary use case is for preparing presentations to teach, often on PowerPoint."

"The integration with other applications is pretty good."

"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."

More Office 365 pros

Cons

"The synchronization is a bit of an issue."

"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."

"I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross file links which can be found in Excel."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"Google Workspace needs to be more flexible, like Microsoft Excel."

"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."

More Google Workspace cons

"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

"Security is still complex, but the admin console improving."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"They should do more testing before product releases."

"I'd like to see them add more features in the future in order to continue to advance the product."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"Their support is so terrible and unusable except during dire emergencies."

"Could include integration with other single sign-on solutions."

More Office 365 cons

Pricing and Cost Advice

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."

"The price per client within the business is too high."

"It's low in cost as compared to Office 365. There is an annual licensing cost."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"Pricing is something concerning. We find the solution very expensive."

"The pricing is reasonable."

"We receive value for the price that we pay."

More Google Workspace pricing and cost advice

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"The pricing is not really high, but one can get the software with the license key for free."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"The pricing/licensing is easy to manage."

"Good reporting and good value subscriptions for international calls."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I think that we pay $9.99 USD per user, monthly."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Comms Service Provider

Educational Organization

80%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 29% of the time

Amazon WorkMail vs Google Workspace

Compared 29% of the time

ProtonMail vs Google Workspace

Compared 8% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

IceWarp vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 14% of the time

Atlassian Confluence vs Office 365

Compared 10% of the time

Box vs Office 365

Compared 8% of the time

Microsoft OneDrive vs Office 365

Compared 8% of the time

ShareFile vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

April 2025

Download Google Workspace product report

Buyer's Guide

Office 365

March 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

March 2025

Free Report: Google Workspace vs. Office 365

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