Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.1, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 6.6% mindshare in CCP, compared to Microsoft’s 4.9% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

1,336 Views
1,184 Comparison Views

95% willing to recommend

Office 365

Read 54 Office 365 reviews

2,336 Views
1,034 Comparison Views

94% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and Office 365 compete in the domain of productivity suites for businesses. Office 365 seems to have the upper hand due to its robust toolset and integration capabilities within the Microsoft ecosystem, which offers a comprehensive suite of applications.

Features: Google Workspace offers scalable and economical solutions with seamless integration on mobile devices. Key features include Google Docs and Drive, which support real-time editing and sharing across platforms. Office 365 is favored for its suite of traditional and comprehensive applications, such as Microsoft Excel and PowerPoint. Key features include data loss prevention and its capability to seamlessly integrate into its native environment.

Room for Improvement: Google Workspace can improve in integrating with traditional clients and enhance Sheets and Slides to better compete with Excel and PowerPoint. It also faces synchronization challenges. Office 365 struggles with complex licensing and integration issues with non-Microsoft products. It needs improvements in hybrid environment functionality and clearer update processes.

Ease of Deployment and Customer Service: Google Workspace primarily offers cloud-based solutions optimal for many deployments, while Office 365 provides both cloud and hybrid setups. Google relies on self-service and partners for support, which can be challenging for customers seeking direct interaction. Office 365’s customer service is more structured and hands-on, but it is sometimes hindered by documentation complexities.

Pricing and ROI: Google Workspace is cost-effective, especially for startups and small businesses, offering necessary features at competitive rates. Its ROI is heightened by reduced administrative overhead. Office 365, with higher costs and complex licensing, offers a richer suite that can justify its pricing through better integration with Microsoft’s ecosystem.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: January 2025).

Buyer's Guide

Google Workspace vs. Office 365

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (5th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.6%, down from 7.3% compared to the previous year. The mindshare of Office 365 is 4.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the speed at which G Suite Enterprise works."

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

"The initial setup of Google Workspace is straightforward."

"The most beneficial feature is Gmail, which we use extensively."

"The collaboration features are valuable."

"The implementation was very easy."

"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."

"Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability."

More Google Workspace pros

"It is very easy to deploy."

"Reliable without any glitches."

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"It's very stable."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

More Office 365 pros

Cons

"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."

"Integration with Microsoft Outlook could be improved."

"The solution could always be more secure, although that doesn't affect me so much."

"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."

"Google could integrate Gemini AI with Google Workspace to enhance user experience."

"The synchronization is a bit of an issue."

"With the Internet of Things, a platform that integrates well with others would be even better."

"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."

More Google Workspace cons

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

"Their support is so terrible and unusable except during dire emergencies."

"I rate the support of Office 365 a four out of five."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"Could include integration with other single sign-on solutions."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"The security should be improved."

"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

More Office 365 cons

Pricing and Cost Advice

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."

"The price of the solution can vary."

"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."

"We have purchased an annual subscription."

"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

"The price per client within the business is too high."

More Google Workspace pricing and cost advice

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The price of Office 365 is very expensive."

"Good reporting and good value subscriptions for international calls."

"The pricing/licensing is easy to manage."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Educational Organization

84%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 32% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

ProtonMail vs Google Workspace

Compared 7% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

IceWarp vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 23% of the time

Atlassian Confluence vs Office 365

Compared 16% of the time

Box vs Office 365

Compared 11% of the time

ShareFile vs Office 365

Compared 10% of the time

Microsoft OneDrive vs Office 365

Compared 9% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

February 2025

Download Google Workspace product report

Buyer's Guide

Office 365

February 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

January 2025

Free Report: Google Workspace vs. Office 365

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