Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.1, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 6.6% mindshare in CCP, compared to Microsoft’s 4.9% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

1,336 Views
1,184 Comparison Views

95% willing to recommend

Office 365

Read 54 Office 365 reviews

2,336 Views
1,034 Comparison Views

94% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and Office 365 compete in the domain of productivity suites for businesses. Office 365 seems to have the upper hand due to its robust toolset and integration capabilities within the Microsoft ecosystem, which offers a comprehensive suite of applications.

Features: Google Workspace offers scalable and economical solutions with seamless integration on mobile devices. Key features include Google Docs and Drive, which support real-time editing and sharing across platforms. Office 365 is favored for its suite of traditional and comprehensive applications, such as Microsoft Excel and PowerPoint. Key features include data loss prevention and its capability to seamlessly integrate into its native environment.

Room for Improvement: Google Workspace can improve in integrating with traditional clients and enhance Sheets and Slides to better compete with Excel and PowerPoint. It also faces synchronization challenges. Office 365 struggles with complex licensing and integration issues with non-Microsoft products. It needs improvements in hybrid environment functionality and clearer update processes.

Ease of Deployment and Customer Service: Google Workspace primarily offers cloud-based solutions optimal for many deployments, while Office 365 provides both cloud and hybrid setups. Google relies on self-service and partners for support, which can be challenging for customers seeking direct interaction. Office 365’s customer service is more structured and hands-on, but it is sometimes hindered by documentation complexities.

Pricing and ROI: Google Workspace is cost-effective, especially for startups and small businesses, offering necessary features at competitive rates. Its ROI is heightened by reduced administrative overhead. Office 365, with higher costs and complex licensing, offers a richer suite that can justify its pricing through better integration with Microsoft’s ecosystem.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: January 2025).

Buyer's Guide

Google Workspace vs. Office 365

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (5th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.6%, down from 7.3% compared to the previous year. The mindshare of Office 365 is 4.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."

"I use Keep to assign tasks to a team of programmers, which is very easy."

"I like everything that Google does. They have good products."

"The most valuable feature of the solution is email."

"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."

"It's easy to use."

"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."

"It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily."

More Google Workspace pros

"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

"The most valuable feature of this solution is the integration."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"The cloud service and Skype are the most valuable features."

"It is stable."

"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."

"The integration with other applications is pretty good."

More Office 365 pros

Cons

"To a degree, the project management service could be improved."

"The synchronization is a bit of an issue."

"It would be a lot nicer if the default Gmail came with features that we currently need add-ons for, such as tables, automatic BCC, resizing of the panel on the left-hand side, email highlighting, and configuring the display of time and date against each email."

"For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."

"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom."

"Google needs to improve its support."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

More Google Workspace cons

"Constantly evolving with new features, which can be challenging for users."

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"In the next release, I would like to have a more intuitive tutorial."

"Integration with other platforms can be improved."

"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"Using Office 365 is not that flexible on some mobile devices, like Android."

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

More Office 365 cons

Pricing and Cost Advice

"Pricing is something concerning. We find the solution very expensive."

"The pricing is comparable, it's pretty decent."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

"The pricing is reasonable."

"2,500 Rupees per month per user."

"Approximately $6 per user, per month."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

More Google Workspace pricing and cost advice

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"Good reporting and good value subscriptions for international calls."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"Licensing, billing, and accounting are available from the management interface."

"Licensing fees are paid on a monthly basis, or we prepay them."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing/licensing is easy to manage."

"The price of Office 365 is very expensive."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Educational Organization

84%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 32% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

ProtonMail vs Google Workspace

Compared 7% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

IceWarp vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 23% of the time

Atlassian Confluence vs Office 365

Compared 16% of the time

Box vs Office 365

Compared 11% of the time

ShareFile vs Office 365

Compared 10% of the time

Microsoft OneDrive vs Office 365

Compared 9% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

February 2025

Download Google Workspace product report

Buyer's Guide

Office 365

February 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

January 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: January 2025.

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