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Google Workspace vs Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
No sentiment score available
 

Categories and Ranking

Google Workspace
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)
Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.5%, down from 8.6% compared to the previous year. The mindshare of Office 365 is 6.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
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Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
Educational Organization
82%
Computer Software Company
2%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Learn More

 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Me & the Bees Lemonade
Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.