Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #3 with an average rating of 7.9, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 6.9% mindshare in CCP, compared to Microsoft’s 5.2% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 100 Google Workspace reviews

1,414 Views
1,257 Comparison Views

95% willing to recommend

Office 365

Read 54 Office 365 reviews

2,395 Views
1,107 Comparison Views

94% willing to recommend

Google Workspace

Office 365

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 29, 2024

Google Workspace and Office 365 are leading productivity suites. User reviews indicate higher satisfaction with Google Workspace's collaboration features, but Office 365 is appreciated for its comprehensive toolset and integration with other Microsoft services.

Features: Users praise Google Workspace for its real-time collaboration tools and seamless integration with Google services. Office 365 users value the extensive range of applications, including advanced data handling and analysis features. The key difference lies in Google Workspace's focus on simplicity and collaboration versus Office 365's robust feature set.

Room for Improvement: Users of Google Workspace suggest improvements in offline capabilities and integration with non-Google services. Office 365 users seek a more intuitive experience and better synchronization across devices. The main distinction is Google Workspace's need for broader integration and Office 365's need for usability enhancements.

Ease of Deployment and Customer Service: Google Workspace is noted for straightforward deployment and responsive customer service. Office 365 deployment is reported as more complex, but its customer support is highly rated for resolving issues effectively. The primary contrast is Google's easy setup versus Microsoft's detailed, albeit more involved, process.

Pricing and ROI: Google Workspace is often considered more cost-effective with a quicker ROI, according to user reviews. Office 365, while higher in cost, is deemed worth the investment due to its extensive feature set and business benefits. The significant difference is Google Workspace's cost-efficiency compared to Office 365's robust return on investment.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: December 2024).

Buyer's Guide

Google Workspace vs. Office 365

December 2024

Download the complete report

Helped 824,106 peers since 2012

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

100

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.9%, down from 8.7% compared to the previous year. The mindshare of Office 365 is 5.2%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Jerome Poudevigne

CTO at Lounivo

Seamless collaboration with advanced calendaring and real-time document editing

One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like everything that Google does. They have good products."

"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."

"Good performance, even on relatively slow connections; no local apps required."

"The initial setup is very easy."

"The most valuable feature of Google Workspace is its ease of use and stability."

"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."

"The solution is easy to use, and you don't need a lot of knowledge for it."

"It's stable. There isn't really any downtime."

More Google Workspace pros

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"I like all of the features."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."

"It's inexpensive to license."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"The most valuable feature of this solution is the integration."

"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."

More Office 365 pros

Cons

"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

"The UI could be simplified and made more user friendly."

"We would like to use something within Google Workspace for project management, but we didn't find it there."

"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."

"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."

"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."

"Google Workspace needs to be more flexible, like Microsoft Excel."

"The product could improve the number of participants allowed in a meeting and the strength of the meetings."

More Google Workspace cons

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"Integration with other platforms can be improved."

"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

"Security is still complex, but the admin console improving."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"Using Office 365 is not that flexible on some mobile devices, like Android."

More Office 365 cons

Pricing and Cost Advice

"It's about $8.30 up a user per month."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

"We have purchased an annual subscription."

"Approximately $6 per user, per month."

"The price of the solution can vary."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"There are benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required."

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."

More Google Workspace pricing and cost advice

"The pricing/licensing is easy to manage."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I think that we pay $9.99 USD per user, monthly."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The price of Office 365 is very expensive."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"Licensing fees are paid on a monthly basis, or we prepay them."

More Office 365 pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

824,106 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Educational Organization

83%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 34% of the time

Amazon WorkMail vs Google Workspace

Compared 31% of the time

ProtonMail vs Google Workspace

Compared 6% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 3% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 20% of the time

ShareFile vs Office 365

Compared 18% of the time

Atlassian Confluence vs Office 365

Compared 15% of the time

Box vs Office 365

Compared 13% of the time

HCL Verse vs Office 365

Compared 9% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

December 2024

Download Google Workspace product report

Buyer's Guide

Office 365

December 2024

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Learn More

Google

Microsoft

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

December 2024

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,106 professionals have used our research since 2012.

See our Google Workspace vs. Office 365 report.

See our list of best Content Collaboration Platforms vendors.

We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.