Google Workspace vs Office 365 comparison

Google and Microsoft are both solutions in the Content Collaboration Platforms category. Google is ranked #2 with an average rating of 8.2, while Microsoft is ranked #9 with an average rating of 8.0. Google holds a 6.9% mindshare in CCP, compared to Microsoft’s 4.8% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Google Workspace

Read 101 Google Workspace reviews

1,373 Views
1,231 Comparison Views

95% willing to recommend

Office 365

Read 54 Office 365 reviews

2,410 Views
1,084 Comparison Views

94% willing to recommend

Google Workspace

Office 365

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Executive SummaryUpdated on Jan 5, 2025

Google Workspace and Office 365 compete in the domain of productivity suites for businesses. Office 365 seems to have the upper hand due to its robust toolset and integration capabilities within the Microsoft ecosystem, which offers a comprehensive suite of applications.

Features: Google Workspace offers scalable and economical solutions with seamless integration on mobile devices. Key features include Google Docs and Drive, which support real-time editing and sharing across platforms. Office 365 is favored for its suite of traditional and comprehensive applications, such as Microsoft Excel and PowerPoint. Key features include data loss prevention and its capability to seamlessly integrate into its native environment.

Room for Improvement: Google Workspace can improve in integrating with traditional clients and enhance Sheets and Slides to better compete with Excel and PowerPoint. It also faces synchronization challenges. Office 365 struggles with complex licensing and integration issues with non-Microsoft products. It needs improvements in hybrid environment functionality and clearer update processes.

Ease of Deployment and Customer Service: Google Workspace primarily offers cloud-based solutions optimal for many deployments, while Office 365 provides both cloud and hybrid setups. Google relies on self-service and partners for support, which can be challenging for customers seeking direct interaction. Office 365’s customer service is more structured and hands-on, but it is sometimes hindered by documentation complexities.

Pricing and ROI: Google Workspace is cost-effective, especially for startups and small businesses, offering necessary features at competitive rates. Its ROI is heightened by reduced administrative overhead. Office 365, with higher costs and complex licensing, offers a richer suite that can justify its pricing through better integration with Microsoft’s ecosystem.

To learn more, read our detailed Google Workspace vs. Office 365 Report (Updated: January 2025).

Buyer's Guide

Google Workspace vs. Office 365

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

101

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.9%, down from 8.8% compared to the previous year. The mindshare of Office 365 is 4.8%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Sunil-Nair

IT Manager at Universal Carpets & Rugs

Email collaboration and accessibility have improved team productivity

The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.

Read full review

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."

"The real-time editing feature is valuable."

"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."

"It has saved us money."

"The solution is easy to use, and you don't need a lot of knowledge for it."

"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."

"Everything is synchronized across every single device you use to access G Suite. That is why we like it."

"Good performance, even on relatively slow connections; no local apps required."

More Google Workspace pros

"The most valuable feature is Microsoft Exchange."

"The most valuable feature is the integration between net and mobile devices."

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."

"The way the ERP presents information for the user is very good."

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"It's nice that it's an all-in-one solution and everything is all in one place."

"OneNote is the feature I use the most. We also frequently use the Power Apps features."

"My primary use case is for preparing presentations to teach, often on PowerPoint."

More Office 365 pros

Cons

"Our users have faced an issue with increasing their email quotas over the last three months."

"It takes a long time to import the data from G Suite into another platform."

"I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better."

"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."

"Google Workspace lacks the ability to copy and move files from one folder to another easily."

"The UI could be simplified and made more user friendly."

"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."

"The solution could always be more secure, although that doesn't affect me so much."

More Google Workspace cons

"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."

"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."

"Integration with other platforms can be improved."

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"Their support is so terrible and unusable except during dire emergencies."

"I'd like to see them add more features in the future in order to continue to advance the product."

"I rate the support of Office 365 a four out of five."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

More Office 365 cons

Pricing and Cost Advice

"The solution is expensive."

"There are different versions of the solution available, such as premium."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"Licensing costs are on a yearly basis."

"Approximately $6 per user, per month."

"The pricing is comparable, it's pretty decent."

"The pricing is reasonable."

"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."

More Google Workspace pricing and cost advice

"Good reporting and good value subscriptions for international calls."

"Licensing, billing, and accounting are available from the management interface."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing is not really high, but one can get the software with the license key for free."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"I think that we pay $9.99 USD per user, monthly."

"The pricing/licensing is easy to manage."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Government

Educational Organization

84%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

See all answers

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

See all answers

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft Exchange Online vs Google Workspace

Compared 33% of the time

Amazon WorkMail vs Google Workspace

Compared 31% of the time

ProtonMail vs Google Workspace

Compared 7% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Amazon WorkDocs vs Google Workspace

Compared 4% of the time

More Google Workspace Competitors

Amazon WorkDocs vs Office 365

Compared 24% of the time

Atlassian Confluence vs Office 365

Compared 15% of the time

ShareFile vs Office 365

Compared 14% of the time

Box vs Office 365

Compared 10% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Google Workspace

January 2025

Download Google Workspace product report

Buyer's Guide

Office 365

January 2025

Download Office 365 product report

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

Me & the Bees Lemonade

Buyer's Guide

Google Workspace vs. Office 365

January 2025

Free Report: Google Workspace vs. Office 365

Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: January 2025.

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