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Google Workspace vs Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
101
Ranking in other categories
Email Applications (1st), Wireless Email (2nd), Cloud Storage (5th)
Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of Google Workspace is 6.6%, down from 7.3% compared to the previous year. The mindshare of Office 365 is 4.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the speed at which G Suite Enterprise works."
"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."
"The initial setup of Google Workspace is straightforward."
"The most beneficial feature is Gmail, which we use extensively."
"The collaboration features are valuable."
"The implementation was very easy."
"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability."
"It is very easy to deploy."
"Reliable without any glitches."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"It's very stable."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
 

Cons

"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."
"Integration with Microsoft Outlook could be improved."
"The solution could always be more secure, although that doesn't affect me so much."
"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."
"Google could integrate Gemini AI with Google Workspace to enhance user experience."
"The synchronization is a bit of an issue."
"With the Internet of Things, a platform that integrates well with others would be even better."
"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"Their support is so terrible and unusable except during dire emergencies."
"I rate the support of Office 365 a four out of five."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Could include integration with other single sign-on solutions."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"The security should be improved."
"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."
 

Pricing and Cost Advice

"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
"The price of the solution can vary."
"You pay for Google Workspace based on your usage and the apps you use, but in my case, it's free, but if I used it a lot more, I'd probably need to pay. 15GB is enough for me, but I see myself upgrading and paying the additional charges for more storage regularly."
"We have purchased an annual subscription."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"The price per client within the business is too high."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"I think that we pay $9.99 USD per user, monthly."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The price of Office 365 is very expensive."
"Good reporting and good value subscriptions for international calls."
"​The pricing/licensing is easy to manage."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
7%
Educational Organization
7%
Government
7%
Educational Organization
84%
Computer Software Company
2%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
As far as Google Workspace is concerned, it is working fine for us. Our needs are fulfilled, so that's fine. However, integration with Microsoft Outlook could be improved. The new integration was i...
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Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Me & the Bees Lemonade
Find out what your peers are saying about Google Workspace vs. Office 365 and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.