Try our new research platform with insights from 80,000+ expert users

Box vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Content Collaboration Platforms
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Enterprise Content Management (6th), Cloud Storage (12th), Digital Asset Management (3rd), Document Management Software (3rd)
Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.6
Number of Reviews
85
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Box is 8.5%, up from 8.4% compared to the previous year. The mindshare of Office 365 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions."
"Box is very simple and effective, so I prefer Box."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"It is stable."
"The integration with other applications is pretty good."
"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."
"The most valuable feature is the integration between net and mobile devices."
"I like all of the features."
"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location."
"Adaptable solution with a good interface. It's easy to set up and easy to use."
 

Cons

"The solution's data security should be improved."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"It could be cheaper."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Maturity of the enterprise security around user management."
"They could integrate better with other platforms."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Microsoft Word is a little bit left behind regarding the tools it has."
"I would like to see better integration with Teams, and better usability with SharePoint."
"I'd like to see them add more features in the future in order to continue to advance the product."
"The online applications have limited functionality compared to the local applications."
"It needs improvements around its compatibility with non-Microsoft products."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
 

Pricing and Cost Advice

"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box needs to improve with their pricing in terms of licensing costs."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Licensing, billing, and accounting are available from the management interface."
"The pricing is not really high, but one can get the software with the license key for free."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The price of Office 365 is very expensive."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Licensing fees are paid on a monthly basis, or we prepay them."
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
849,475 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
54%
Financial Services Firm
5%
Computer Software Company
5%
Government
4%
Educational Organization
78%
Computer Software Company
4%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Comparisons

 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Me & the Bees Lemonade
Find out what your peers are saying about Box vs. Office 365 and other solutions. Updated: April 2025.
849,475 professionals have used our research since 2012.