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Microsoft OneDrive vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft OneDrive
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Content Collaboration Platforms category, the mindshare of Microsoft OneDrive is 12.3%, down from 14.2% compared to the previous year. The mindshare of Office 365 is 6.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

CJ Aulisa - PeerSpot reviewer
Keep organized and have access to important files wherever you are
From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good as a central hub for the storage of documents and sharing among team members."
"It helps you keep organized."
"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."
"Scalability is good just because it is a cloud-based product."
"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
"It was extremely easy to setup."
"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"There's a lot there in terms of apps and features."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"The phone VoIP product provides genuine a unified communication solution."
"I like Office 365's usability."
"The way the ERP presents information for the user is very good."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
 

Cons

"Performance is an issue when sharing a large number of files in a single folder."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"The online application is quite limited, for this and other Office offerings."
"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."
"Support has not been the same since the beginning of COVID lockdowns."
"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"An increase in the capacity of storage in the free version would be nice."
"It is not very stable because there are a lot of bugs."
"Their support is so terrible and unusable except during dire emergencies."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"The online applications have limited functionality compared to the local applications."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."
 

Pricing and Cost Advice

"The licensing is expensive and on a yearly basis."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"We pay a lot for the Enterprise version, but it is a premium service."
"This is a pricy solution, given that we are only using it at 50% capacity."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"​The pricing/licensing is easy to manage."
"The price of Office 365 is very expensive."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Licensing fees are paid on a monthly basis, or we prepay them."
"Good reporting and good value subscriptions for international calls."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
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Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
6%
Computer Software Company
6%
Government
3%
Educational Organization
82%
Computer Software Company
2%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Comparisons

 

Also Known As

MS OneDrive
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Me & the Bees Lemonade
Find out what your peers are saying about Microsoft OneDrive vs. Office 365 and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.