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Atlassian Confluence vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Office 365
Average Rating
8.4
Number of Reviews
62
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 15.1%, down 19.6% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 5.5% mindshare, down 6.7% since last year.
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great shareable and co-editing features."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"Many people enjoy its zero learning-curve.​"
"I think that it is one of the best products on the market from my experience."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"It's very stable."
"I like Office 365's usability."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"The solution is quite intuitive and easy to use."
"The technical support is outstanding."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
 

Cons

"The product is considered expensive."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The solution is not very user-friendly."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"There is room for improvement in terms of pricing."
"The security should be improved."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"It needs improvements around its compatibility with non-Microsoft products."
"I would like to see the macro functionality in Excel made simpler."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"They should do more testing before product releases."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"Sometimes the synchronization between the desktop and online is a little bit slow."
 

Pricing and Cost Advice

"For us, it's free to use. We don't pay any licensing."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"The issues I have with the pricing are in respect to the add-ons."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"Confluence charges an extra fee for analytics."
"We pay $350 a month to use the solution."
"The price of the on-premises data center version is too expensive."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Good reporting and good value subscriptions for international calls."
"Licensing fees are paid on a monthly basis, or we prepay them."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I think that we pay $9.99 USD per user, monthly."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"​The pricing/licensing is easy to manage."
"Licensing, billing, and accounting are available from the management interface."
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
80%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Also Known As

Confluence
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Me & the Bees Lemonade
Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
847,862 professionals have used our research since 2012.