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Atlassian Confluence vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Office 365
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.0%, down 19.4% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 4.9% mindshare, down 6.9% since last year.
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very popular tool."
"It is easy to use."
"Users can create tables and directly pull all Jira tickets into a Tableau format."
"The most valuable features are hyper-linking, the Drawing Tool, and enhanced tables."
"The initial setup is very easy."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"Confluence is very easy to use and feature-packed."
"The most valuable features is its design documentation abilities."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The solution is quite intuitive and easy to use."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"The most valuable feature is Microsoft Exchange."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features."
"It's nice that it's an all-in-one solution and everything is all in one place."
 

Cons

"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"The scalability for larger companies could be improved."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Atlassian Confluence is not really a community-friendly solution."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"There are some complexities to the initial setup if you use some of the more advanced features."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"Microsoft Word is a little bit left behind regarding the tools it has."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"In the next release, I would like to have a more intuitive tutorial."
"Security is still complex, but the admin console improving."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
 

Pricing and Cost Advice

"In my opinion, it's worth the investment"
"For us, it's free to use. We don't pay any licensing."
"Licenses are quite expensive"
"We pay $350 a month to use the solution."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"There is an annual license."
"Making integration with other tools easier would be beneficial."
"I think that we pay $9.99 USD per user, monthly."
"The price of Office 365 is very expensive."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"The pricing is not really high, but one can get the software with the license key for free."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"Good reporting and good value subscriptions for international calls."
"Licensing, billing, and accounting are available from the management interface."
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Top Industries

By visitors reading reviews
Educational Organization
73%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
83%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Also Known As

Confluence
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Me & the Bees Lemonade
Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
842,388 professionals have used our research since 2012.