Atlassian Confluence vs Office 365 comparison

The compared Atlassian and Microsoft solutions aren't in the same category. Atlassian is ranked #2 in CP , with an average rating of 8.2, and holds a 16.6% mindshare in the category. Microsoft is ranked #9 in CCP , with an average rating of 8.0, and holds a 5.2% mindshare. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Atlassian Confluence

Read 103 Atlassian Confluence reviews

1,297 Views
523 Comparison Views

90% willing to recommend

Office 365

Read 54 Office 365 reviews

2,395 Views
1,107 Comparison Views

94% willing to recommend

Atlassian Confluence

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atlassian Confluence and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atlassian Confluence vs. Office 365 Report (Updated: March 2023).

Buyer's Guide

Atlassian Confluence vs. Office 365

March 2023

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Helped 824,067 peers since 2012

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

103

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)

Office 365

Average Rating

8.4

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (9th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.6%, down 18.7% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 5.2% mindshare, down 7.1% since last year.

Corporate Portals (Enterprise Information Portals)

Content Collaboration Platforms

Featured Reviews

Massimo Banzi

Standards Manager at Telecom Italia

Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline

An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.

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Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."

"I love the reports and the Confluence board."

"It's easy to use and you can create all types of pages."

"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."

"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."

"Confluence can link any ticket or task from JIRA to be included on the Confluence page."

"The solution is very intuitive and provides excellent content management."

"Easy to share information and the integration with JIRA is good."

More Atlassian Confluence pros

"There's a lot there in terms of apps and features."

"It's nice that it's an all-in-one solution and everything is all in one place."

"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."

"It is very easy to deploy."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"I like Office 365's usability."

"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

More Office 365 pros

Cons

"Some elements of the user interface could be more user-friendly, including embedding diagrams."

"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."

"The scalability for larger companies could be improved."

"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."

"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."

"The UX is a little bit all over the place."

"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."

"There are some issues with performance when creating tables."

More Atlassian Confluence cons

"The integration with mobile services is not so good. It's coming, but they could improve a lot."

"Could include integration with other single sign-on solutions."

"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."

"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."

"Microsoft Word is a little bit left behind regarding the tools it has."

"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."

"If two people update the same file, it causes issues."

"Security is still complex, but the admin console improving."

More Office 365 cons

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."

"There is a license needed to use Atlassian Confluence."

"There is an annual license."

"The issues I have with the pricing are in respect to the add-ons."

"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."

"We have to pay licensing fees."

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."

"Licenses are quite expensive"

More Atlassian Confluence pricing and cost advice

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"I think that we pay $9.99 USD per user, monthly."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"Licensing, billing, and accounting are available from the management interface."

"The pricing is not really high, but one can get the software with the license key for free."

More Office 365 pricing and cost advice

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Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

72%

Financial Services Firm

Computer Software Company

Manufacturing Company

Educational Organization

83%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Atlassian Confluence?

The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.

See all answers

What is your experience regarding pricing and costs for Atlassian Confluence?

Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.

See all answers

What needs improvement with Atlassian Confluence?

There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft OneDrive vs Atlassian Confluence

Compared 19% of the time

Microsoft Teams vs Atlassian Confluence

Compared 14% of the time

Zendesk vs Atlassian Confluence

Compared 11% of the time

SharePoint vs Atlassian Confluence

Compared 10% of the time

Slack vs Atlassian Confluence

Compared 6% of the time

More Atlassian Confluence Competitors

Amazon WorkDocs vs Office 365

Compared 20% of the time

ShareFile vs Office 365

Compared 19% of the time

Box vs Office 365

Compared 13% of the time

HCL Verse vs Office 365

Compared 10% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Atlassian Confluence

December 2024

Download Atlassian Confluence product report

Buyer's Guide

Office 365

December 2024

Download Office 365 product report

Also Known As

Confluence

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Learn More

Atlassian

Microsoft

Overview

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

Me & the Bees Lemonade

Buyer's Guide

Atlassian Confluence vs. Office 365

March 2023

Free Report: Atlassian Confluence vs. Office 365

Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.

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824,067 professionals have used our research since 2012.

See our Atlassian Confluence vs. Office 365 report.

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