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Atlassian Confluence vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Office 365
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.1%, down 19.4% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 4.9% mindshare, down 6.9% since last year.
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms
 

Featured Reviews

RabindraMaharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"This is a scalable solution that supports thousands of users."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"I think that it is one of the best products on the market from my experience."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The product has a valuable feature for quick verification of documents."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"OneNote is the feature I use the most. We also frequently use the Power Apps features."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The way the ERP presents information for the user is very good."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"There's a lot there in terms of apps and features."
"It is very easy to deploy."
"I like all of the features."
 

Cons

"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"The cost of the solution is too high."
"The add-on feature is not readily available or well-documented."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"The standard table capability is substandard and virtually unusable."
"There is no concept of peer review or a draft mode - whatever you write is live."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"I would like to see integration with Slack."
"I would like to see better integration with Teams, and better usability with SharePoint."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"There are some complexities to the initial setup if you use some of the more advanced features."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"It could be more user-friendly for inexperienced people."
"I'd like to see them add more features in the future in order to continue to advance the product."
"Constantly evolving with new features, which can be challenging for users."
 

Pricing and Cost Advice

"When you purchase this solution you get some support."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Confluence charges an extra fee for analytics."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"For us, it's free to use. We don't pay any licensing."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"There is a license needed to use Atlassian Confluence."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The price of Office 365 is very expensive."
"Licensing, billing, and accounting are available from the management interface."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"Licensing fees are paid on a monthly basis, or we prepay them."
"The pricing is not really high, but one can get the software with the license key for free."
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Top Industries

By visitors reading reviews
Educational Organization
74%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
84%
Computer Software Company
2%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
 

Also Known As

Confluence
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Me & the Bees Lemonade
Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
837,501 professionals have used our research since 2012.