Atlassian Confluence vs Office 365 comparison

The compared Atlassian and Microsoft solutions aren't in the same category. Atlassian is ranked #2 in CP , with an average rating of 8.2, and holds a 16.5% mindshare in the category. Microsoft is ranked #9 in CCP , with an average rating of 8.0, and holds a 6.0% mindshare. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

Atlassian Confluence

Read 103 Atlassian Confluence reviews

1,271 Views
544 Comparison Views

90% willing to recommend

Office 365

Read 54 Office 365 reviews

2,498 Views
1,180 Comparison Views

94% willing to recommend

Atlassian Confluence

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atlassian Confluence and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atlassian Confluence vs. Office 365 Report (Updated: March 2023).

Buyer's Guide

Atlassian Confluence vs. Office 365

March 2023

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Helped 816,406 peers since 2012

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

103

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)

Office 365

Average Rating

8.4

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (9th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.5%, down 18.4% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.0% mindshare, down 7.1% since last year.

Corporate Portals (Enterprise Information Portals)

Content Collaboration Platforms

Featured Reviews

Massimo Banzi

Standards Manager at Telecom Italia

Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline

An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.

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Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to search for information."

"There is a good library of templates for a wide range of needs."

"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."

"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."

"With Confluence, everything is in one place, so it's easy to find documentation."

"It is stable and reliable."

"The interface is good....I didn't face any issues with the scalability. It was very good."

"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."

More Atlassian Confluence pros

"As an email provider, I believe Office 365 is the best email provider."

"I love all of the applications being interlinked. I do not have to separately work on an independent system when it comes to file storage, email, and other tools."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"Reliable without any glitches."

"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"It is stable."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

More Office 365 pros

Cons

"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."

"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."

"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."

"The search function is not great."

"When editing a page with many iterations, it takes time to scroll down to the last iteration."

"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."

"Atlassian needs to provide the source editor or a built-in plugin."

"Indentation and other basic word processing styles must be improved."

More Atlassian Confluence cons

"Could include integration with other single sign-on solutions."

"There are some complexities to the initial setup if you use some of the more advanced features."

"In the next release, I would like to have a more intuitive tutorial."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

"The online applications have limited functionality compared to the local applications."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."

"I'm not sure if there are areas of improvement. For us, it's working quite well."

More Office 365 cons

Pricing and Cost Advice

"We have to pay licensing fees."

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."

"For us, it's free to use. We don't pay any licensing."

"The issues I have with the pricing are in respect to the add-ons."

"This is a very expensive solution."

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."

"We have a site license for Atlassian Confluence and there are some limitations on external users."

"We pay $350 a month to use the solution."

More Atlassian Confluence pricing and cost advice

"The pricing/licensing is easy to manage."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The pricing is not really high, but one can get the software with the license key for free."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"The price of Office 365 is very expensive."

"I think that we pay $9.99 USD per user, monthly."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Good reporting and good value subscriptions for international calls."

More Office 365 pricing and cost advice

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Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

72%

Financial Services Firm

Computer Software Company

Manufacturing Company

Educational Organization

82%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Atlassian Confluence?

The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.

See all answers

What is your experience regarding pricing and costs for Atlassian Confluence?

The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...

See all answers

What needs improvement with Atlassian Confluence?

The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

Comparisons

Microsoft OneDrive vs Atlassian Confluence

Compared 18% of the time

Microsoft Teams vs Atlassian Confluence

Compared 15% of the time

Zendesk vs Atlassian Confluence

Compared 11% of the time

SharePoint vs Atlassian Confluence

Compared 10% of the time

Zoho Learn vs Atlassian Confluence

Compared 7% of the time

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ShareFile vs Office 365

Compared 18% of the time

Amazon WorkDocs vs Office 365

Compared 17% of the time

Box vs Office 365

Compared 13% of the time

HCL Verse vs Office 365

Compared 9% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

More Office 365 Competitors

Product Reports

Buyer's Guide

Atlassian Confluence

November 2024

Download Atlassian Confluence product report

Buyer's Guide

Office 365

November 2024

Download Office 365 product report

Also Known As

Confluence

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Learn More

Atlassian

Microsoft

Overview

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

Me & the Bees Lemonade

Buyer's Guide

Atlassian Confluence vs. Office 365

March 2023

Free Report: Atlassian Confluence vs. Office 365

Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.

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816,406 professionals have used our research since 2012.

See our Atlassian Confluence vs. Office 365 report.

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