Office 365 vs ShareFile comparison

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Office 365

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Executive Summary

We performed a comparison between Office 365 and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Office 365 vs. ShareFile Report (Updated: January 2025).

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Office 365 vs. ShareFile

January 2025

Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's nice that it's an all-in-one solution and everything is all in one place."

"Great impact on project management and team collaboration."

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"The most valuable feature is the integration between net and mobile devices."

"The product helps us be more efficient. It helps us to have a standardized way of doing things."

"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."

"OneNote is the feature I use the most. We also frequently use the Power Apps features."

"The most valuable feature is Microsoft Exchange."

More Office 365 pros

"Citrix has a very good file auditing features and security features."

"Easy to manage and fully secure."

"It's user-friendly for end users."

"The solution is scalable."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"This provides us with a secure way of sending tax returns without having to use passwords."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

Cons

"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."

"I rate the support of Office 365 a four out of five."

"It could be more user-friendly for inexperienced people."

"They should do more testing before product releases."

"Could include integration with other single sign-on solutions."

"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

"There are some complexities to the initial setup if you use some of the more advanced features."

More Office 365 cons

"They should integrate the solution with more email services."

"There are sometimes scalability issues after updates."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"My only issue with this solution is the cost, which should be improved."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"The user interface is not very intuitive."

"Everything they have should be integrated into one item."

Pricing and Cost Advice

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"Good reporting and good value subscriptions for international calls."

"I think that we pay $9.99 USD per user, monthly."

"Licensing, billing, and accounting are available from the management interface."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."

"The price of Office 365 is very expensive."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

More Office 365 pricing and cost advice

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"I give the cost of the solution a five out of five."

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Top Industries

By visitors reading reviews

Educational Organization

84%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

What do you like most about Citrix ShareFile?

The solution is scalable.

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

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Compared 37% of the time

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Compared 11% of the time

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Compared 9% of the time

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Product Reports

Download Office 365 product report

Office 365

January 2025

Download ShareFile product report

December 2024

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Citrix RightSignature, Citrix ShareFile

Learn More

Microsoft

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

Me & the Bees Lemonade

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog