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Office 365 vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reliable without any glitches."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"The solution is quite intuitive and easy to use."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
 

Cons

"They should do more testing before product releases."
"Their support is so terrible and unusable except during dire emergencies."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"It needs improvements around its compatibility with non-Microsoft products."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."
"Could include integration with other single sign-on solutions."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"They should integrate the solution with more email services."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"The user interface is not very intuitive."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
 

Pricing and Cost Advice

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The pricing is not really high, but one can get the software with the license key for free."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"I think that we pay $9.99 USD per user, monthly."
"The price of Office 365 is very expensive."
"Licensing, billing, and accounting are available from the management interface."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"​The pricing/licensing is easy to manage."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Educational Organization
83%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between SnapComms and Office 365?
Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Me & the Bees Lemonade
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Office 365 vs. ShareFile and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.