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Amazon WorkDocs vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
6th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
145
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 7.5%, down from 14.8% compared to the previous year. The mindshare of Office 365 is 8.8%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Office 3658.8%
Amazon WorkDocs7.5%
Other83.7%
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"As an email provider, I believe Office 365 is the best email provider."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"Cloud-based management is valuable and software deployment is positive."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"The best features with Office 365 include the ability to access email anywhere since it's not an on-premises server, it's in the cloud, which saves us on storage and exchange administration, making it a significant change going from on-premises, which we were for the longest time, to the cloud, so it's definitely a benefit."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
 

Cons

"I had a very bitter experience with their mobile app."
"One of the big changes is when Microsoft updates anything, they will switch where some of the settings are and where to find them, which becomes a little frustrating because you're used to it in one spot and it's someplace else."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"I would like to see the macro functionality in Excel made simpler."
"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"The security should be improved."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"​The pricing/licensing is easy to manage."
"Good reporting and good value subscriptions for international calls."
"Licensing, billing, and accounting are available from the management interface."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
8%
Government
7%
Computer Software Company
18%
Government
8%
Outsourcing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise29
Large Enterprise68
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Delhivery
Me & the Bees Lemonade
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms. Updated: September 2025.
867,497 professionals have used our research since 2012.