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Amazon WorkDocs vs Microsoft OneDrive comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon WorkDocs
Ranking in Content Collaboration Platforms
5th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft OneDrive
Ranking in Content Collaboration Platforms
2nd
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 19.4%, up from 18.4% compared to the previous year. The mindshare of Microsoft OneDrive is 12.3%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

DA
A great collaboration service for small organizations
The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.
CJ Aulisa - PeerSpot reviewer
Keep organized and have access to important files wherever you are
From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is great for inviting and sharing documents with other users."
"Ability to share documents."
"It is good as a central hub for the storage of documents and sharing among team members."
"Image management is great since the search is simple, and accessing images with labels is easy."
"It helps you keep organized."
"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
"It gives you access to important files from virtually anywhere."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."
 

Cons

"I had a very bitter experience with their mobile app."
"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."
"No one gets an alert when files are deleted."
"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"An increase in the capacity of storage in the free version would be nice."
"Performance is an issue when sharing a large number of files in a single folder."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."
"There are not enough ways to assign permissions to shared folders and files."
 

Pricing and Cost Advice

"It's cheaper compared to similar products available"
"We pay a lot for the Enterprise version, but it is a premium service."
"The licensing is expensive and on a yearly basis."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"This is a pricy solution, given that we are only using it at 50% capacity."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
8%
Manufacturing Company
8%
Healthcare Company
6%
Educational Organization
55%
Financial Services Firm
6%
Computer Software Company
6%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?
Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...
What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

Delhivery
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms. Updated: November 2024.
816,406 professionals have used our research since 2012.