Amazon WorkDocs vs Microsoft OneDrive comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Content Collaboration Platforms category. Amazon Web Services (AWS) is ranked #4, while Microsoft is ranked #3 with an average rating of 10.0. Amazon Web Services (AWS) holds a 13.7% mindshare in CCP, compared to Microsoft’s 11.0% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Amazon WorkDocs

Read 1 Amazon WorkDocs review

2,916 Views
2,519 Comparison Views

100% willing to recommend

Microsoft OneDrive

Read 19 Microsoft OneDrive reviews

2,433 Views
2,179 Comparison Views

90% willing to recommend

Amazon WorkDocs

Microsoft OneDrive

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Amazon WorkDocs and Microsoft OneDrive based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: January 2025).

Buyer's Guide

Content Collaboration Platforms

January 2025

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Helped 832,138 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkDocs

Ranking in Content Collaboration Platforms

4th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft OneDrive

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of Amazon WorkDocs is 13.7%, down from 14.9% compared to the previous year. The mindshare of Microsoft OneDrive is 11.0%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Daulath Alikhan

Deputy General Manager at a government with 51-200 employees

A great collaboration service for small organizations

The synchronization should be simplified. Other solutions like Dropbox and OneDrive have apps. I tried using the mobile version, but it didn't work properly, that needs to be improved. It was cumbersome. It's a good solution for a small organization like ours, but it really depends on your use-cases and the size of your organization. I had a very bitter experience with their mobile app. It was challenging to even download it and once I did, I wasn't even able to log into my system. The mobile app needs to improved for easy use.

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CJ Aulisa

Contact Center Consultant at okiBoe Group

Keep organized and have access to important files wherever you are

From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is great for inviting and sharing documents with other users."

"It helps you keep organized."

"It gives you access to important files from virtually anywhere."

"Scalability is good just because it is a cloud-based product."

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."

"Image management is great since the search is simple, and accessing images with labels is easy."

"It is well integrated with other Microsoft products."

"Ability to share documents."

More Microsoft OneDrive pros

Cons

"I had a very bitter experience with their mobile app."

"Technical support is not very impressive and is typical of large company software support."

"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."

"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

"The file structure insight could be made more flexible like for creating more flexible folders."

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."

"OneDrive is a bit behind competing products like Dropbox and Box."

"Recent functionality changes have actually made the product more confusing to use."

"Performance is an issue when sharing a large number of files in a single folder."

More Microsoft OneDrive cons

Pricing and Cost Advice

"It's cheaper compared to similar products available"

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The licensing is expensive and on a yearly basis."

"This is a pricy solution, given that we are only using it at 50% capacity."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"We pay a lot for the Enterprise version, but it is a premium service."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Government

Comms Service Provider

Educational Organization

58%

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Does Amazon WorkDocs offer any unique advantages over SharePoint?

Amazon WorkDocs offers the following advantages over SharePoint: It is a fully managed service, meaning that Amazon takes care of the underlying infrastructure and maintenance. It is more scalab...

See all answers

What do you like most about Microsoft OneDrive?

The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.

See all answers

What needs improvement with Microsoft OneDrive?

It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.

See all answers

What is your primary use case for Microsoft OneDrive?

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.

See all answers

Comparisons

Microsoft Office SharePoint Server vs Amazon WorkDocs

Compared 33% of the time

SharePoint vs Amazon WorkDocs

Compared 31% of the time

Google Workspace vs Amazon WorkDocs

Compared 10% of the time

Office 365 vs Amazon WorkDocs

Compared 6% of the time

Quip vs Amazon WorkDocs

Compared 6% of the time

More Amazon WorkDocs Competitors

SharePoint vs Microsoft OneDrive

Compared 15% of the time

ShareFile vs Microsoft OneDrive

Compared 14% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 12% of the time

Box vs Microsoft OneDrive

Compared 12% of the time

Dropbox vs Microsoft OneDrive

Compared 10% of the time

More Microsoft OneDrive Competitors

Product Reports

Buyer's Guide

Content Collaboration Platforms

January 2025

Download Amazon WorkDocs product report

Buyer's Guide

Microsoft OneDrive

January 2025

Download Microsoft OneDrive product report

Also Known As

No data available

MS OneDrive

Overview

Amazon WorkDocs is a fully managed, secure content creation, storage, and collaboration service. With Amazon WorkDocs, you can easily create, edit, and share content, and because it’s stored centrally on AWS, access it from anywhere on any device. Amazon WorkDocs makes it easy to collaborate with others, and lets you easily share content, provide rich feedback, and collaboratively edit documents. You can use Amazon WorkDocs to retire legacy file share infrastructure by moving file shares to the cloud. Amazon WorkDocs lets you integrate with your existing systems, and offers a rich API so that you can develop your own content-rich applications. Amazon WorkDocs is built on AWS, where your content is secured on the world's largest cloud infrastructure.

With Amazon WorkDocs, there are no upfront fees or commitments. You pay only for active user accounts, and the storage you use. Amazon WorkDocs provides a 30-day free trial with 1 TB of storage per user for up to 50 users.

Amazon Web Services (AWS)

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

Sample Customers

Delhivery

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Buyer's Guide

Content Collaboration Platforms

January 2025

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