Dropbox vs Microsoft OneDrive comparison

Dropbox and Microsoft are both solutions in the Content Collaboration Platforms category. Dropbox is ranked #1 with an average rating of 8.6, while Microsoft is ranked #3 with an average rating of 10.0. Dropbox holds a 8.4% mindshare in CCP, compared to Microsoft’s 11.0% mindshare. Additionally, 90% of Dropbox users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Dropbox

Read 89 Dropbox reviews

2,729 Views
1,994 Comparison Views

90% willing to recommend

Microsoft OneDrive

Read 19 Microsoft OneDrive reviews

2,433 Views
2,179 Comparison Views

90% willing to recommend

Dropbox

Microsoft OneDrive

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Dropbox and Microsoft OneDrive based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Dropbox vs. Microsoft OneDrive Report (Updated: January 2025).

Buyer's Guide

Dropbox vs. Microsoft OneDrive

January 2025

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Helped 832,138 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dropbox

Ranking in Content Collaboration Platforms

1st

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Cloud Storage (5th)

Microsoft OneDrive

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 8.4%, down from 12.8% compared to the previous year. The mindshare of Microsoft OneDrive is 11.0%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Edgar Paez

Measurement Manager at A3E Ingenieros

Work from anywhere and backup easily while being practical

I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.

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CJ Aulisa

Contact Center Consultant at okiBoe Group

Keep organized and have access to important files wherever you are

From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."

"Dropbox is easy to use."

"Setting up DropBox is straightforward, and one person can do it in less than five minutes."

"Availability of dedicated Apps on any kind of OS."

"I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."

"The way the tool is designed and using the tool itself is quite transparent."

"A valuable feature is that it stores my files and photos. I'm satisfied with this product."

"The solution provides great performance."

More Dropbox pros

"It helps you keep organized."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."

"It is free if you use Microsoft Office 365."

More Microsoft OneDrive pros

Cons

"I find it a little hard to organize my Dropbox folders on my mobile device."

"The solution could be a bit less expensive."

"The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."

"There is a potential improvement regarding storage capacity and offering more than its current four gigabytes."

"The product must provide users with the ability to edit and modify documents."

"The interface could have bigger buttons."

"Sometimes, it takes a while to start Dropbox services and files are not synced."

"It is difficult to set up. I'd rate the solution maybe a six or seven out of ten."

More Dropbox cons

"I think it should be more user-friendly with more tutorials on the full scale of the program."

"There are not enough ways to assign permissions to shared folders and files."

"It is not very stable because there are a lot of bugs."

"The scalability has room for improvement."

"OneDrive is a bit behind competing products like Dropbox and Box."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"No one gets an alert when files are deleted."

"Recent functionality changes have actually made the product more confusing to use."

More Microsoft OneDrive cons

Pricing and Cost Advice

"I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient."

"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."

"Dropbox offers a freemium model which is very convenient and affordable. Beyond that, the pricing is favorable."

"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."

"We are using the unlicensed free version of Dropbox."

"We use a yearly license. The pricing is not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap."

"My company makes monthly payments towards the licensing charges associated with the product. I think it's a reasonably priced product."

"The solution does not come with a licensing cost."

More Dropbox pricing and cost advice

"We pay a lot for the Enterprise version, but it is a premium service."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"The licensing is expensive and on a yearly basis."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"This is a pricy solution, given that we are only using it at 50% capacity."

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Top Industries

By visitors reading reviews

Educational Organization

62%

Computer Software Company

University

Financial Services Firm

Educational Organization

58%

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Dropbox?

For me, the biggest thing is version history. I can easily go back and view older versions.

See all answers

What is your experience regarding pricing and costs for Dropbox?

We are using the free version of Dropbox.

See all answers

What needs improvement with Dropbox?

I would like to have a document flow. Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal. Working online would...

See all answers

What do you like most about Microsoft OneDrive?

The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.

See all answers

What needs improvement with Microsoft OneDrive?

It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.

See all answers

What is your primary use case for Microsoft OneDrive?

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.

See all answers

Comparisons

SharePoint vs Dropbox

Compared 21% of the time

ShareFile vs Dropbox

Compared 15% of the time

LucidLink vs Dropbox

Compared 14% of the time

Google Workspace vs Dropbox

Compared 8% of the time

Box vs Dropbox

Compared 6% of the time

More Dropbox Competitors

SharePoint vs Microsoft OneDrive

Compared 15% of the time

ShareFile vs Microsoft OneDrive

Compared 14% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 12% of the time

Box vs Microsoft OneDrive

Compared 12% of the time

Google Workspace vs Microsoft OneDrive

Compared 6% of the time

More Microsoft OneDrive Competitors

Product Reports

Buyer's Guide

Dropbox

February 2025

Download Dropbox product report

Buyer's Guide

Microsoft OneDrive

January 2025

Download Microsoft OneDrive product report

Also Known As

No data available

MS OneDrive

Overview

Dropbox is utilized for storing and sharing files, synchronizing documents across multiple devices, and ensuring data backups for both personal and professional use.

Users rely on Dropbox for collaborating on projects, managing personal storage, and exchanging files. It is often used for file version control, meeting notes, and as a central storage unit. Dropbox provides seamless data access across desktops, laptops, mobiles, and the cloud. It is valued for its accessibility, synchronization, strong security, user-friendly interface, robust sharing capabilities, Microsoft Office integration, efficient performance, and reliable storage. It supports multiple users, real-time editing, offers backup options, and has free usage tiers. Dropbox manages large files, maintains version history, and allows external sharing without extra costs. However, there are areas for improvement in security and privacy, pricing, storage capacity, and tool integration. Users experience synchronization issues, limited collaboration features, and a need for better real-time editing. Improvements are also desired in mobile access, search functionality, and setup complexity, alongside better performance and scalability.

What are Dropbox's most important features?

Easy accessibility from any device
Seamless synchronization
Strong security
User-friendly interface
Robust sharing capabilities
Integration with Microsoft Office
Efficient performance
Reliable storage
Real-time editing support
Backup options and free usage tiers

What are the benefits or ROI to look for in reviews?

Seamless data access across devices
Enhanced collaboration on projects
Strong security measures
Efficient document management
Real-time editing for teamwork
Cost efficiency with free tiers
Reliability in storage and backups

Dropbox is implemented diversely across industries, including legal, healthcare, and media. Legal firms use it for secure document storage and sharing. Healthcare professionals rely on it for maintaining patient records while ensuring compliance with privacy laws. Media companies utilize Dropbox for collaborative projects and managing large multimedia files efficiently.

Dropbox

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Buyer's Guide

Dropbox vs. Microsoft OneDrive

January 2025

Free Report: Dropbox vs. Microsoft OneDrive

Find out what your peers are saying about Dropbox vs. Microsoft OneDrive and other solutions. Updated: January 2025.

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