Dropbox vs Microsoft OneDrive comparison

Dropbox and Microsoft are both solutions in the Content Collaboration Platforms category. Dropbox is ranked #1 with an average rating of 8.6, while Microsoft is ranked #2 with an average rating of 10.0. Dropbox holds a 9.6% mindshare in CCP, compared to Microsoft’s 12.1% mindshare. Additionally, 90% of Dropbox users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Dropbox

Read 88 Dropbox reviews

2,943 Views
2,090 Comparison Views

90% willing to recommend

Microsoft OneDrive

Read 19 Microsoft OneDrive reviews

2,491 Views
2,240 Comparison Views

90% willing to recommend

Dropbox

Microsoft OneDrive

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Dropbox and Microsoft OneDrive based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Dropbox vs. Microsoft OneDrive Report (Updated: December 2024).

Buyer's Guide

Dropbox vs. Microsoft OneDrive

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Dropbox

Ranking in Content Collaboration Platforms

1st

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Cloud Storage (5th)

Microsoft OneDrive

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Content Collaboration Platforms category, the mindshare of Dropbox is 9.6%, down from 13.3% compared to the previous year. The mindshare of Microsoft OneDrive is 12.1%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Anton Krivonosov

Application Security Architect at Kuehne & Nagel Inc.

An easy-to-use solution that can be used to store files in the cloud and share them with different people

Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.

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CJ Aulisa

Contact Center Consultant at okiBoe Group

Keep organized and have access to important files wherever you are

From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I had a good experiment with the technical support from Dropbox."

"The performance has been good."

"Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...)."

"The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."

"Its usability is valuable. It is easy to use."

"The product's most valuable feature is storage."

"Dropbox is easy to set up as it doesn't require any installation, just a download."

"The product's initial setup phase was easy."

More Dropbox pros

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"Scalability is good just because it is a cloud-based product."

"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"They have support for integration with a lot of tools."

More Microsoft OneDrive pros

Cons

"The solution could be better integrated with other platforms."

"The storage is not large enough."

"It could be more secure."

"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

"I'd like to see security improved a bit."

"The complex initial setup phase of the product is an area of concern where improvements are required."

"File version control can be improved. It generates a lot of conflicts when people are working on the same file. Its integration with other solutions can be improved in terms of user experience. Integration is there, and it has connectors for Excel, Word, and other solutions, but it is not very friendly. There should be a better user experience."

"They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."

More Dropbox cons

"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

"There are not enough ways to assign permissions to shared folders and files."

"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."

"Support has not been the same since the beginning of COVID lockdowns."

"The technical support is really very bad."

"I would advice not storage sensitive information since it could be prone to hacking."

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."

"An increase in the capacity of storage in the free version would be nice."

More Microsoft OneDrive cons

Pricing and Cost Advice

"I don't pay any licensing costs."

"Its price is quite cheap. It is quite competitive. You just need to pay for the license. There are no additional costs."

"The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive."

"The solution is purchased on a subscription basis, and there are purchasing options. If you purchase annually there is a discount."

"We use a yearly license. The pricing is not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap."

"We must pay when we upsize to a larger space."

"I use the free version of the solution."

"It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."

More Dropbox pricing and cost advice

"The licensing is expensive and on a yearly basis."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"This is a pricy solution, given that we are only using it at 50% capacity."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"We pay a lot for the Enterprise version, but it is a premium service."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

60%

Computer Software Company

Financial Services Firm

University

Educational Organization

56%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Dropbox?

For me, the biggest thing is version history. I can easily go back and view older versions.

See all answers

What is your experience regarding pricing and costs for Dropbox?

We are using the free version of Dropbox.

See all answers

What needs improvement with Dropbox?

Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features rel...

See all answers

What do you like most about Microsoft OneDrive?

The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.

See all answers

What needs improvement with Microsoft OneDrive?

It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.

See all answers

What is your primary use case for Microsoft OneDrive?

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.

See all answers

Comparisons

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Compared 25% of the time

ShareFile vs Dropbox

Compared 15% of the time

LucidLink vs Dropbox

Compared 9% of the time

Google Workspace vs Dropbox

Compared 6% of the time

Box vs Dropbox

Compared 5% of the time

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SharePoint vs Microsoft OneDrive

Compared 18% of the time

Box vs Microsoft OneDrive

Compared 14% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 13% of the time

ShareFile vs Microsoft OneDrive

Compared 11% of the time

Amazon WorkDocs vs Microsoft OneDrive

Compared 6% of the time

More Microsoft OneDrive Competitors

Product Reports

Buyer's Guide

Dropbox

December 2024

Download Dropbox product report

Buyer's Guide

Microsoft OneDrive

December 2024

Download Microsoft OneDrive product report

Also Known As

No data available

MS OneDrive

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Dropbox

Microsoft

Overview

Dropbox is utilized for storing and sharing files, synchronizing documents across multiple devices, and ensuring data backups for both personal and professional use.

Users rely on Dropbox for collaborating on projects, managing personal storage, and exchanging files. It is often used for file version control, meeting notes, and as a central storage unit. Dropbox provides seamless data access across desktops, laptops, mobiles, and the cloud. It is valued for its accessibility, synchronization, strong security, user-friendly interface, robust sharing capabilities, Microsoft Office integration, efficient performance, and reliable storage. It supports multiple users, real-time editing, offers backup options, and has free usage tiers. Dropbox manages large files, maintains version history, and allows external sharing without extra costs. However, there are areas for improvement in security and privacy, pricing, storage capacity, and tool integration. Users experience synchronization issues, limited collaboration features, and a need for better real-time editing. Improvements are also desired in mobile access, search functionality, and setup complexity, alongside better performance and scalability.

What are Dropbox's most important features?

Easy accessibility from any device
Seamless synchronization
Strong security
User-friendly interface
Robust sharing capabilities
Integration with Microsoft Office
Efficient performance
Reliable storage
Real-time editing support
Backup options and free usage tiers

What are the benefits or ROI to look for in reviews?

Seamless data access across devices
Enhanced collaboration on projects
Strong security measures
Efficient document management
Real-time editing for teamwork
Cost efficiency with free tiers
Reliability in storage and backups

Dropbox is implemented diversely across industries, including legal, healthcare, and media. Legal firms use it for secure document storage and sharing. Healthcare professionals rely on it for maintaining patient records while ensuring compliance with privacy laws. Media companies utilize Dropbox for collaborative projects and managing large multimedia files efficiently.

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Buyer's Guide

Dropbox vs. Microsoft OneDrive

December 2024

Free Report: Dropbox vs. Microsoft OneDrive

Find out what your peers are saying about Dropbox vs. Microsoft OneDrive and other solutions. Updated: December 2024.

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824,053 professionals have used our research since 2012.

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