Atlassian Confluence vs Microsoft OneDrive comparison

The compared Atlassian and Microsoft solutions aren't in the same category. Atlassian is ranked #2 in CP , with an average rating of 8.5, and holds a 16.1% mindshare in the category. Microsoft is ranked #3 in CCP , with an average rating of 10.0, and holds a 11.0% mindshare. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Atlassian Confluence

Read 105 Atlassian Confluence reviews

1,167 Views
479 Comparison Views

90% willing to recommend

Microsoft OneDrive

Read 19 Microsoft OneDrive reviews

2,433 Views
2,179 Comparison Views

90% willing to recommend

Atlassian Confluence

Microsoft OneDrive

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Atlassian Confluence and Microsoft OneDrive based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals).

To learn more, read our detailed Corporate Portals (Enterprise Information Portals) Report (Updated: January 2025).

Buyer's Guide

Corporate Portals (Enterprise Information Portals)

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

105

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)

Microsoft OneDrive

Average Rating

8.2

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (3rd)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.1%, down 19.4% compared to last year.
Microsoft OneDrive, on the other hand, focuses on Content Collaboration Platforms, holds 11.0% mindshare, down 13.3% since last year.

Corporate Portals (Enterprise Information Portals)

Content Collaboration Platforms

Featured Reviews

Massimo Banzi

Standards Manager at Telecom Italia

Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline

An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.

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CJ Aulisa

Contact Center Consultant at okiBoe Group

Keep organized and have access to important files wherever you are

From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It seems highly scalable. There are 500 end users using this solution."

"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."

"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."

"What I find the most valuable about Confluence is how easy it is to use."

"The ease of use has been one of the most valuable features. It has a very simple wiki."

"What I like the most is the Wiki software that comes with Atlassian Confluence."

"Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way."

"I love the reports and the Confluence board."

More Atlassian Confluence pros

"They have support for integration with a lot of tools."

"It is well integrated with other Microsoft products."

"It is good as a central hub for the storage of documents and sharing among team members."

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."

More Microsoft OneDrive pros

Cons

"There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial."

"The way Atlassian Confluence handles tickets could be improved."

"The product should have a workflow with approvals out-of-the-box."

"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."

"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."

"I would like Confluence to include the ability to draw flowcharts and diagrams."

"There could be an option to collaborate with other users while editing the documents."

"They can improve the table feature of Confluence. It is currently not adequate."

More Atlassian Confluence cons

"No one gets an alert when files are deleted."

"The user interface could be a little more intuitive."

"I think it should be more user-friendly with more tutorials on the full scale of the program."

"The scalability has room for improvement."

"The file structure insight could be made more flexible like for creating more flexible folders."

"OneDrive is a bit behind competing products like Dropbox and Box."

"Recent functionality changes have actually made the product more confusing to use."

"There are not enough ways to assign permissions to shared folders and files."

More Microsoft OneDrive cons

Pricing and Cost Advice

"We have to pay licensing fees."

"Maybe we're only using 10% of it, but we have to pay for everything."

"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."

"Licenses are quite expensive"

"In my opinion, it's worth the investment"

"There is a license needed to use Atlassian Confluence."

"For us, it's free to use. We don't pay any licensing."

"Making integration with other tools easier would be beneficial."

More Atlassian Confluence pricing and cost advice

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"This is a pricy solution, given that we are only using it at 50% capacity."

"The licensing is expensive and on a yearly basis."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"We pay a lot for the Enterprise version, but it is a premium service."

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Top Industries

By visitors reading reviews

Educational Organization

74%

Financial Services Firm

Computer Software Company

Manufacturing Company

Educational Organization

58%

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Atlassian Confluence?

The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.

See all answers

What is your experience regarding pricing and costs for Atlassian Confluence?

Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.

See all answers

What needs improvement with Atlassian Confluence?

There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...

See all answers

What do you like most about Microsoft OneDrive?

The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again.

See all answers

What needs improvement with Microsoft OneDrive?

It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth.

See all answers

What is your primary use case for Microsoft OneDrive?

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.

See all answers

Comparisons

Microsoft Teams vs Atlassian Confluence

Compared 17% of the time

Zendesk vs Atlassian Confluence

Compared 11% of the time

Zoho Learn vs Atlassian Confluence

Compared 8% of the time

SharePoint vs Atlassian Confluence

Compared 8% of the time

Office 365 vs Atlassian Confluence

Compared 7% of the time

More Atlassian Confluence Competitors

SharePoint vs Microsoft OneDrive

Compared 15% of the time

ShareFile vs Microsoft OneDrive

Compared 14% of the time

Box vs Microsoft OneDrive

Compared 12% of the time

Amazon WorkDocs vs Microsoft OneDrive

Compared 11% of the time

Dropbox vs Microsoft OneDrive

Compared 10% of the time

More Microsoft OneDrive Competitors

Product Reports

Buyer's Guide

Atlassian Confluence

February 2025

Download Atlassian Confluence product report

Buyer's Guide

Microsoft OneDrive

January 2025

Download Microsoft OneDrive product report

Also Known As

Confluence

MS OneDrive

Overview

Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

Confluence has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

Atlassian

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Buyer's Guide

Corporate Portals (Enterprise Information Portals)

January 2025

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