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Box pros and cons

Vendor: Box
4.2 out of 5
Badge Leader
1,588 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Box is lightweight for uploading and downloading files, which enhances usability.
Box offers robust security features including an effective audit trail and strong governance tools to ensure appropriate data handling.
Box supports extensive collaboration capabilities, allowing for easy file sharing and controlled access to documents.
Box is praised for its stability and reliability, with no data losses or breaches reported in its long operation history.
Box makes it easy to manage large files and supports scalability to meet growing business needs.

CONS

Better integration with other solutions is needed.
The price must be lowered.
Integration with Office 365 and Outlook could be improved.
Data security should be improved.
The API could be more straightforward.
 

Box Pros review quotes

RN
Dec 21, 2020
We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.
reviewer2386662 - PeerSpot reviewer
Apr 4, 2024
The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful.
reviewer1325613 - PeerSpot reviewer
Jul 19, 2022
It is a very user-friendly product.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
reviewer1453413 - PeerSpot reviewer
Jan 5, 2021
Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists.
MG
Jun 18, 2022
Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it.
it_user367332 - PeerSpot reviewer
Aug 25, 2017
Using Box for cloud storage allows us to focus on the service and maintaining infrastructure.
reviewer1248519 - PeerSpot reviewer
Jan 7, 2020
The application is very light in terms of uploading and downloading files.
it_user127716 - PeerSpot reviewer
May 22, 2017
File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions.
it_user370806 - PeerSpot reviewer
May 29, 2017
Office Integration. The full integration into the Microsoft Office products is just perfect.
it_user508413 - PeerSpot reviewer
Sep 7, 2016
The ability to collaborate around data anywhere, anytime is the most powerful features of Box.
 

Box Cons review quotes

RN
Dec 21, 2020
I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users.
reviewer1325613 - PeerSpot reviewer
Jul 19, 2022
They could integrate better with other platforms.
reviewer1453413 - PeerSpot reviewer
Jan 5, 2021
I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable.
Learn what your peers think about Box. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
MG
Jun 18, 2022
One thing that Box would benefit from is a records management component.
it_user367332 - PeerSpot reviewer
Aug 25, 2017
Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services.
reviewer1248519 - PeerSpot reviewer
Jan 7, 2020
Better integration with other solutions is needed.
it_user127716 - PeerSpot reviewer
May 22, 2017
Tasks and comments could be easier to see, report, search, and manage.
it_user370806 - PeerSpot reviewer
May 29, 2017
Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’).
it_user508413 - PeerSpot reviewer
Sep 7, 2016
Like all cloud platforms, there are always areas of improvement around sync to local devices.
VC
Oct 23, 2020
The UI should be faster. Sometimes it lags when switching between documents.