Box and OpenText Documentum are two competing document management systems. Based on user reviews, Box appears to have the upper hand due to its pricing and support benefits, while OpenText Documentum is appreciated for its feature richness despite higher costs.
Features: Box offers ease of use, robust collaboration capabilities, and seamless integration with third-party applications like Microsoft Office. It ensures accessibility across multiple devices. OpenText Documentum provides enterprise-focused features with advanced compliance, metadata management, and scalability, suitable for large-scale deployments.
Room for Improvement: Box can improve search functionality and integrations for enterprise processes, and there are concerns about API call costs. OpenText Documentum needs UI improvements, easier deployment, and enhanced cloud-based integration, as well as simplifying its complexity.
Ease of Deployment and Customer Service: Box provides flexible deployment across public and private clouds, with responsive customer service and technical support. Documentum primarily offers on-premises deployment with some cloud options, but users sometimes require custom setups for optimization.
Pricing and ROI: Box is viewed as offering excellent pricing options, with discounts for enterprises and free versions for smaller teams, leading to significant ROI. Documentum is considered expensive but provides ROI for organizations leveraging its comprehensive compliance and workflow features.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
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