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OpenText Documentum vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 12.6%, up from 10.5% compared to the previous year. The mindshare of SharePoint is 16.7%, down from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The stability is very good."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable feature is the management."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The product is user-friendly."
"The ability to quickly and easily create team sites has been great."
"Its functionality is enormous."
"The most valuable feature of SharePoint is its user interface, which is very easy to use."
"It allows for simultaneous users to be on it."
"The solution is easy to use."
"Information is now available instantly to managers on all devices."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
 

Cons

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The user interface can be a bit more intuitive."
"OpenText Documentum's user interface could be improved a little bit."
"The BPM side should be improved."
"The BPM side should be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"Using SharePoint is difficult."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"No good process to import emails from several users into a single comprehensive SP repository."
"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."
"The solution should be made more user-friendly for technical and business people."
"When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time."
 

Pricing and Cost Advice

"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"The product is expensive."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The pricing is competitive."
"They are about an eight in comparison to other similar products."
"The solution's pricing is relatively expensive because it's bundled with other products."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The product is reasonably priced."
"The replacement costs for it are cheaper if you use only SharePoint."
"It comes bundled with the Microsoft 365 pricing plans."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
844,944 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Government
12%
Manufacturing Company
10%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum vs. SharePoint and other solutions. Updated: February 2025.
844,944 professionals have used our research since 2012.