We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"We like Documentum for its capacity and reliability."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The stability is very good."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"We can arrange all our documents on one platform and see the document's changes and edits."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"Tech support tops off as excellent."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"It allows for simultaneous users to be on it."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum's user interface could be improved a little bit."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The vertical application could be improved."
"It's difficult to manage and customize Documentum."
"An area that needs to improve is how to reduce storage space on the AWS site."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The product must provide more automation."
"We would like more security features, like automating."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"Replication needs improvement."
"It does not integrate despite being part of the Microsoft family."
"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and IBM FileNet. See our OpenText Documentum vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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