OpenText Documentum and OpenText Extended ECM are competitors in the enterprise content management sector. OpenText Extended ECM is often preferred for its extensive integration capabilities with various business applications, providing enhanced collaboration and process efficiency.
Features: OpenText Documentum offers robust security, high scalability, and advanced compliance support. OpenText Extended ECM highlights deep integration with enterprise systems, intuitive collaboration tools, and flexible deployment options, making it a cohesive platform for enterprise-wide content management.
Room for Improvement: OpenText Documentum could improve in simplifying its deployment process, enhancing its integration capabilities, and providing a more intuitive user interface. OpenText Extended ECM may benefit from more robust document workflow features, improvements in document lifecycle management, and enhanced metadata management functionality.
Ease of Deployment and Customer Service: OpenText Documentum requires intricate deployment with extensive planning but provides premium support for setup and maintenance. OpenText Extended ECM benefits from a streamlined deployment model with strong vendor support, allowing quicker implementation within various enterprise environments.
Pricing and ROI: OpenText Documentum involves significant initial setup costs but achieves high ROI due to its strong capabilities in regulated environments. OpenText Extended ECM offers a balanced cost structure aligning well with integration benefits, promising quicker returns and increased value for scalable deployments.
My involvement was not only user level, but development integration level also.
It would be beneficial to have more ability to customize features for specific use cases.
After implementation, I was pleased with the functions of the application.
The price is quite high as the licensing prices are significant.
Never had to scale to meet demand.
Overall, it offers a lot of functionalities for the price point.
It is quite expensive.
The licensing price is quite high.
after the deployment, we found the system to be reliable.
For example, database connections could be improved.
The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications.
Version Tree Branching allows for simultaneous collaborative work on different versions of a document.
The product is user-friendly.
OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.
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