We performed a comparison between OpenText Documentum and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The stability is very good."
"The most valuable features of this solution are the security, storage, and document search capability."
"OpenText Documentum has improved availability and performance in our organization."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"An SAP user can store documents directly into OpenText without a connector."
"It's a very good solution."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The user interface can be improved."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The tool's documentation is not proper and has missing information like steps."
"OpenText Extended ECM's user interface could be improved."
"The solution needs to improve the user interface."
"The initial setup can get really complicated, and it takes time."
"The solution should work better with partners and be more developer-friendly."
"A dashboard with information would be nice to see."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. OpenText Documentum is rated 7.8, while OpenText Extended ECM is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". OpenText Documentum is most compared with SharePoint, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas OpenText Extended ECM is most compared with SharePoint, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco. See our OpenText Documentum vs. OpenText Extended ECM report.
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