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OpenText Content Manager vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
6th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (4th), Document Management Software (4th)
OpenText Documentum Content...
Ranking in Enterprise Content Management
2nd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 5.0%, up from 3.4% compared to the previous year. The mindshare of OpenText Documentum Content Management is 10.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management10.6%
OpenText Content Manager5.0%
Other84.4%
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I did not face issues with the product's scalability...The solution's technical support is good."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"It has a robust search but has often been difficult for people to learn."
"For a records management system, Content Manager is a really good system."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The stability is very good."
"We like Documentum for its capacity and reliability."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
 

Cons

"The ease of use should be addressed."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The stability of the solution is an area of concern where improvements can be made."
"Pricing is an issue, as it is too expensive."
"The product could improve its scalability."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"It's not very good at providing stable and robust add-ins to Microsoft."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The user interface can be improved."
"An area that needs to improve is how to reduce storage space on the AWS site."
"Sometimes DocBroker cannot see the DocBase."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
 

Pricing and Cost Advice

"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
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Top Industries

By visitors reading reviews
Government
17%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
17%
Government
13%
Computer Software Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Missouri State Courts
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about OpenText Content Manager vs. OpenText Documentum Content Management and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.