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OpenText Content Manager vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
File Archiving (4th), Document Management Software (4th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 4.0%, up from 3.1% compared to the previous year. The mindshare of SharePoint is 18.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a robust search but has often been difficult for people to learn."
"For a records management system, Content Manager is a really good system."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"Ability to store files of any type."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"SharePoint is easy to collaborate with."
"It keeps our company organized and everything is in one place."
"Helps with document collaboration and workflow."
"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"Our staff found it simpler, as they did not have to work within a classification system."
 

Cons

"Due to very limited use in the industry, vendor and contract support are hard to find."
"Pricing is an issue, as it is too expensive."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"The ease of use should be addressed."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"The solution lacks collaboration features."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
"The initial setup was very complex."
"The solution should be made more user-friendly for technical and business people."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"The initial setup process is not intuitive."
 

Pricing and Cost Advice

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The pricing works for us."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The product is reasonably priced."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"It is very expensive.​"
"The cost is expensive, but worthwhile."
"The platform has medium pricing."
"The data classification and search elements are cheap."
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Answers from the Community

TR
Dec 19, 2021
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability? Should there be requirements to maintain temporary and/or permanent records?
See 2 answers
SR
Oct 6, 2021
Not if you are managing physical records in CM. You would need an add-in for M365 such as AvePoint Cloud Records or RecordPoint Records365.  Both help another important issue - M365 Compliance and SharePoint Online are complex user interfaces.  In a lot of organizations, records management staff don't have direct access to RM functions, with IT doing the administration based on service requests from IM. Both add-ins hand usability and RM functions back to the IM team.
JG
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability?   Should there be requirements to maintain temporary and/or permanent records?
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
6%
Government
13%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Content Manager vs. SharePoint and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.