Try our new research platform with insights from 80,000+ expert users

DocuWare vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

DocuWare
Ranking in Document Management Software
1st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Document Management Software
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (7th), File Archiving (4th)
 

Mindshare comparison

As of December 2024, in the Document Management Software category, the mindshare of DocuWare is 13.3%, up from 11.9% compared to the previous year. The mindshare of OpenText Content Manager is 9.1%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"It has a robust search but has often been difficult for people to learn."
"I did not face issues with the product's scalability...The solution's technical support is good."
"For a records management system, Content Manager is a really good system."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Pricing is an issue, as it is too expensive."
"The stability of the solution is an area of concern where improvements can be made."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"The ease of use should be addressed."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
11%
Government
11%
Educational Organization
7%
Government
20%
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Learn More

 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Missouri State Courts
Find out what your peers are saying about DocuWare vs. OpenText Content Manager and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.