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DocuWare vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
 

Scalability Issues

No sentiment score available
Sentiment score
7.0
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
 

Setup Cost

No sentiment score available
No sentiment score available
OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
 

Stability Issues

No sentiment score available
Sentiment score
7.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
 

Categories and Ranking

DocuWare
Ranking in Document Management Software
1st
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Document Management Software
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (7th), File Archiving (4th)
 

Mindshare comparison

As of November 2024, in the Document Management Software category, the mindshare of DocuWare is 13.2%, up from 11.6% compared to the previous year. The mindshare of OpenText Content Manager is 8.8%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

JavierGonzalez3 - PeerSpot reviewer
A comprehensive document management system that enables seamless workflow and robust scalability
In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
12%
Government
11%
Educational Organization
6%
Government
20%
Computer Software Company
13%
Financial Services Firm
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DocuWare?
DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.
What is your experience regarding pricing and costs for DocuWare?
The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...
What needs improvement with DocuWare?
Its graphical user interface could be more user-friendly.
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Learn More

 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Missouri State Courts
Find out what your peers are saying about DocuWare vs. OpenText Content Manager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.