OpenText Content Manager Reviews

Name: OpenText Content Manager
Brand: OpenText
Rating: 4 (23 reviews)

3.8 out of 5

23 reviews
86% willing to recommend

481 followers

What is OpenText Content Manager?

OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

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OpenText Content Manager is the #3 ranked solution in top Document Management Software, #4 ranked solution in top File Archiving solutions, and #7 ranked solution in top Enterprise Content Management solutions. PeerSpot users give OpenText Content Manager an average rating of 7.6 out of 10. OpenText Content Manager is most commonly compared to SharePoint: OpenText Content Manager vs SharePoint. OpenText Content Manager is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 20% of all views.

Buyer's Guide

OpenText Content Manager

October 2024

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Featured reviews

Maurice Riverso

Records Management Officer at ANZPAA

The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

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Giovanny-Buitrago

Area Director at Avvale

The solution is for managing content where users want to keep and secure documents, with records management functionalities to streamline document workflows. It involves adding metadata to organize content and establishing connections between documents, facilitating efficient information…

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Ankit Mehta

Partner and Co-founder at Adnate IT Solutions

The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management. The solution automates everything and helps us to track every move. It increases visibility and saves time in finding the documents using classification. The ability to track document changes is critical, especially for legal documents and those related to procurement. Knowing what changes occurred, when they happened, who made them, and the approval process are all crucial aspects managed by the record management solution. OpenText Content Manager has improved our efficiency by 50-60 percent.

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OpenText Content Manager mindshare

Product category:

As of October 2024, the mindshare of OpenText Content Manager in the Enterprise Content Management category stands at 3.6%, up from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Last updated Oct 16, 2024

Valuable Features

"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"For a records management system, Content Manager is a really good system."
"An advantage is integration with your IP directory."

Room for Improvement

"Pricing is an issue, as it is too expensive."
"It's not very good at providing stable and robust add-ins to Microsoft."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."

Pricing

"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Content Manager Buyer's Guide for additional reliable information.