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Box vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users report varying experiences with Box support, finding it quick and accurate but sometimes delayed and repetitive.
No sentiment score available
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
 

Room For Improvement

Sentiment score
5.0
Box requires better integration, improved features, enhanced security, lower pricing, streamlined API, and better reporting and device compatibility.
Sentiment score
4.0
OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
 

Scalability Issues

Sentiment score
7.9
Box handles scalability well, offering consistent performance and speed, accommodating large files and multiple users without significant issues.
Sentiment score
7.0
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
 

Setup Cost

No sentiment score available
Box is seen as cost-effective but experiences with pricing vary, with some finding licensing high and API calls expensive.
No sentiment score available
OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
 

Stability Issues

Sentiment score
8.0
Users praise Box's stability and reliability, with consistent performance, no issues, and strong security over seventeen years.
Sentiment score
7.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
 

Valuable Features

Sentiment score
8.0
Box excels in security, user-friendly interface, efficient collaboration, and offers excellent version control, metadata tagging, and governance features.
Sentiment score
8.0
OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
5th
Ranking in Document Management Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Cloud Storage (11th), Digital Asset Management (3rd), Content Collaboration Platforms (4th)
OpenText Content Manager
Ranking in Enterprise Content Management
7th
Ranking in Document Management Software
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
File Archiving (4th)
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Box is 4.1%, down from 6.8% compared to the previous year. The mindshare of OpenText Content Manager is 3.8%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
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Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
4%
Government
20%
Computer Software Company
12%
Financial Services Firm
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Learn More

 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
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Find out what your peers are saying about Box vs. OpenText Content Manager and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.