We performed a comparison between Box and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"Box is very user-friendly; more so than SharePoint."
"Simple file sharing and sync for internal and external customers."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"The system's performance is impressive, and file sharing is notably straightforward."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"I did not face issues with the product's scalability...The solution's technical support is good."
"An advantage is integration with your IP directory."
"The product can be integrated with different solutions."
"It has a robust search but has often been difficult for people to learn."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"They could integrate better with other platforms."
"Working on documents in real-time is sometimes faulty and could be improved."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The integration with other products should be improved."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Box is rated 8.4, while OpenText Content Manager is rated 7.6. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Objective ECM. See our Box vs. OpenText Content Manager report.
See our list of best Enterprise Content Management vendors and best Document Management Software vendors.
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