Alfresco vs DocuWare comparison

Hyland and DocuWare are both solutions in the Document Management Software category. Hyland is ranked #3 with an average rating of 5.5, while DocuWare is ranked #1 with an average rating of 8.5. Hyland holds a 13.3% mindshare in DMS, compared to DocuWare’s 13.3% mindshare. Additionally, 76% of Hyland users are willing to recommend the solution, compared to 100% of DocuWare users who would recommend it.

Alfresco

Read 12 Alfresco reviews

476 Views
386 Comparison Views

76% willing to recommend

DocuWare

Read 2 DocuWare reviews

593 Views
349 Comparison Views

100% willing to recommend

Alfresco

DocuWare

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and DocuWare based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alfresco vs. DocuWare Report (Updated: December 2024).

Buyer's Guide

Alfresco vs. DocuWare

December 2024

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Categories and Ranking

Alfresco

Ranking in Document Management Software

3rd

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (10th)

DocuWare

Ranking in Document Management Software

1st

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Document Management Software category, the mindshare of Alfresco is 13.3%, up from 13.4% compared to the previous year. The mindshare of DocuWare is 13.3%, up from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document repository."

"The most valuable feature is the flexibility of the searching elements of the metadata."

"I like the ease of use, sections, and calendar."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"For the most part, the initial setup is easy. There's good documentation."

Cons

"Metadata, auto class, disposition log, and legal hold."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"The setup process for Alfresco was complex."

"I would like them to consider document capture functionality."

"The configuration of Alfresco is a big challenge."

"Its graphical user interface could be more user-friendly."

"It should have collaboration features."

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"It is cheaper compared to head-to-head competitors."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"There are costs for any upgrade or additional functions."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

See which vendors are best for you

Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.

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823,795 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Government

14%

Computer Software Company

11%

Insurance Company

Computer Software Company

20%

Financial Services Firm

11%

Government

11%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...

See all answers

What is your experience regarding pricing and costs for Alfresco?

Pricing is considered mid-range, and there are considerations regarding the cost of licensing.

See all answers

What needs improvement with Alfresco?

Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities.

See all answers

What do you like most about DocuWare?

DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.

See all answers

What is your experience regarding pricing and costs for DocuWare?

The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...

See all answers

What needs improvement with DocuWare?

Its graphical user interface could be more user-friendly.

See all answers

Comparisons

Hyland OnBase vs Alfresco

Compared 18% of the time

OpenText Documentum vs Alfresco

Compared 16% of the time

SharePoint vs Alfresco

Compared 16% of the time

OpenText Extended ECM vs Alfresco

Compared 9% of the time

Microsoft Purview Records Management vs Alfresco

Compared 3% of the time

More Alfresco Competitors

Open Bee vs DocuWare

Compared 20% of the time

CA Output Management Web Viewer (CA OM Web Viewer) vs DocuWare

Compared 16% of the time

Hyland OnBase vs DocuWare

Compared 15% of the time

OpenText Content Manager vs DocuWare

Compared 11% of the time

M-Files vs DocuWare

Compared 10% of the time

More DocuWare Competitors

Product Reports

Buyer's Guide

Alfresco

December 2024

Download Alfresco product report

Buyer's Guide

Document Management Software

December 2024

Download DocuWare product report

Learn More

Hyland

DocuWare

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

King Hussein Cancer Center, Smart Choice, Tippecanoe County

Buyer's Guide

Alfresco vs. DocuWare

December 2024

Free Report: Alfresco vs. DocuWare

Find out what your peers are saying about Alfresco vs. DocuWare and other solutions. Updated: December 2024.

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823,795 professionals have used our research since 2012.

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We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.