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OpenText Extended ECM vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Extended ECM
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Content Collaboration Platforms (11th)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
158
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.5%, up from 10.4% compared to the previous year. The mindshare of SharePoint is 16.7%, down from 20.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"An SAP user can store documents directly into OpenText without a connector."
"The tool's most valuable features are document storage, security, and compliance."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"The engineering document management system is one of the most valuable features."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."
"SharePoint is smooth and easy to use for editing, updating, and uploading files."
"The most valuable features are the collaboration and sharing."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
"It facilitates collaboration and the ability to create custom workflows."
 

Cons

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The response time is not effective, and the staff lacks adequate knowledge."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"The architecture needs improvement, as it's complex."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"OpenText Extended ECM's user interface could be improved."
"The tool's documentation is not proper and has missing information like steps."
"You still need a bit of expertise to add branding."
"There are some limitations on storage."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"The solution should be made more user-friendly for technical and business people."
"The initial setup is complex and has room for improvement."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"The technical support process should be more streamlined as it usually involves contacting vendors and arranging calls for resolution."
 

Pricing and Cost Advice

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The tool's pricing is confusing to the end customer."
"The solution is expensive."
"The total cost of the product will vary on the capabilities required"
"OpenText Extended ECM is an expensive solution."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The product is pricey."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"SharePoint is included with our Microsoft license."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The pricing is competitive."
"The cost is expensive, but worthwhile."
"It comes bundled with the Microsoft 365 pricing plans."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"Any extended support from Microsoft is expensive."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
13%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
What is your experience regarding pricing and costs for SharePoint?
With SharePoint, we save by not needing multiple external licenses. Unlike Drupal ( /products/drupal-reviews ), all necessary applications are included in the Microsoft license, making it cost-effe...
What needs improvement with SharePoint?
When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time. A chat support or chatbot featu...
 

Also Known As

OpenText Content Suite Platform, OpenText Core Share
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Extended ECM vs. SharePoint and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.