OpenText Extended ECM vs SharePoint comparison

OpenText and Microsoft are both solutions in the Enterprise Content Management category. OpenText is ranked #3 with an average rating of 7.7, while Microsoft is ranked #1 with an average rating of 8.1. OpenText holds a 11.4% mindshare in ECM, compared to Microsoft’s 17.7% mindshare. Additionally, 96% of OpenText users are willing to recommend the solution, compared to 78% of Microsoft users who would recommend it.

OpenText Extended ECM

Read 20 OpenText Extended ECM reviews

3,411 Views
2,657 Comparison Views

96% willing to recommend

SharePoint

Read 154 SharePoint reviews

5,814 Views
4,863 Comparison Views

78% willing to recommend

OpenText Extended ECM

SharePoint

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and OpenText Extended ECM compete in the enterprise content management category. SharePoint appears to have the upper hand in deployment ease and cost-effectiveness, whereas OpenText is favored for its advanced features and customer service.

Features: SharePoint integrates seamlessly with Microsoft Office 365, providing robust collaboration tools and efficient document management. Its integration capabilities with multiple Microsoft products make it a valuable tool. OpenText Extended ECM excels with comprehensive information governance, advanced content lifecycle management, and integration with various enterprise applications. Its sophisticated document handling and strong security features stand out.

Room for Improvement: SharePoint could enhance its complex document routing and improve custom code options to minimize potential errors. It should also focus on optimizing mobile access and enhancing its workflow limitations. OpenText Extended ECM requires improvements in simplifying its deployment process and reducing complexity. It could also enhance ease of use and make its features more user-friendly.

Ease of Deployment and Customer Service: SharePoint offers straightforward deployment with robust support and access to diverse community resources. This supports its reputation for easy use. OpenText Extended ECM is known for a more complex deployment process, requiring specialized support. Nevertheless, its customer service effectively addresses intricate requirements, making it a suitable choice for complex deployments.

Pricing and ROI: SharePoint offers lower setup costs, leveraging integration with existing Microsoft systems. This can lead to a quicker ROI due to reduced initial investment. In contrast, OpenText Extended ECM involves higher setup costs but promises significant ROI through its advanced features, appealing to enterprises with stringent content governance needs.

To learn more, read our detailed OpenText Extended ECM vs. SharePoint Report (Updated: January 2025).

Buyer's Guide

OpenText Extended ECM vs. SharePoint

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

154

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.4%, up from 10.4% compared to the previous year. The mindshare of SharePoint is 17.7%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Mukesh Giri

Senior Solution Architect at Freeport LNG Development, L.P.

Offers an engineering document management system and supports multiple database partners

Our company has implemented a few customized application integrations in-house with OpenText Extended ECM, but we haven't tried any large integrations with high-end vendors. The product's maintenance depends on the number of user capacity licenses. Due to its complexities, Deploying OpenText Extended ECM for engineering use cases can be highly time-consuming. For engineering use cases, sketches of each file of GB size can be stored and managed by OpenText Extended ECM. The solution is being used mainly in our organization for applications built in Texas, but I have personally carried out OpenText Extended ECM deployments in the US for one of the customers. The applications' network and WAN are hosted internally in our organization.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"Simplicity to roll out, features available, customization options."

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

"It's a very good solution."

"The engineering document management system is one of the most valuable features."

More OpenText Extended ECM pros

"SharePoint enabled the staff to share documents and work on a document simultaneously."

"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."

"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."

"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."

"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."

"Helps with document collaboration and workflow."

"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."

"It is well supported by Microsoft."

More SharePoint pros

Cons

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"The initial setup can get really complicated, and it takes time."

"The solution's performance, stability, and consistency could be improved."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"OpenText Extended ECM's user interface could be improved."

"The architecture needs improvement, as it's complex."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"User interface needs improvement (at least in the version we are using, desktop client)."

More OpenText Extended ECM cons

"Make it more intuitive."

"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."

"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."

"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."

"Needs improvement on the user interface."

"SharePoint designer workflows can be buggy sometimes without any apparent reason."

"Microsoft support could be better, especially for enterprise troubleshooting. They require a lot of logs and often rely on online support, which does not meet customer expectations."

"It will fully use your system resources."

More SharePoint cons

Pricing and Cost Advice

"The solution is expensive."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The tool's pricing is confusing to the end customer."

"Both Open Text ECM and IBM File share are expensive."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The total cost of the product will vary on the capabilities required"

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

More OpenText Extended ECM pricing and cost advice

"They are about an eight in comparison to other similar products."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"The pricing works for us."

"The data classification and search elements are cheap."

"The pricing is competitive."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The replacement costs for it are cheaper if you use only SharePoint."

"The solution's pricing is relatively expensive because it's bundled with other products."

More SharePoint pricing and cost advice

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Top Industries

By visitors reading reviews

Government

13%

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Government

13%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText itself is a too expensive tool. But why the reason customers opt for is OpenText is one of the best and provides very good complex data with their managers.

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What needs improvement with OpenText Content Suite Platform?

There are some workflows which need to be more user-friendly. We need to improve here on the specific map of the developers. Also, the support from OpenText is really difficult. Honestly, I had a v...

See all answers

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.

See all answers

Comparisons

OpenText Documentum vs OpenText Extended ECM

Compared 22% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 8% of the time

Hyland OnBase vs OpenText Extended ECM

Compared 7% of the time

Alfresco vs OpenText Extended ECM

Compared 6% of the time

More OpenText Extended ECM Competitors

Amazon WorkDocs vs SharePoint

Compared 9% of the time

ShareFile vs SharePoint

Compared 9% of the time

WordPress vs SharePoint

Compared 8% of the time

OpenText Documentum vs SharePoint

Compared 8% of the time

IBM FileNet vs SharePoint

Compared 5% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

OpenText Extended ECM

January 2025

Download OpenText Extended ECM product report

Buyer's Guide

SharePoint

January 2025

Download SharePoint product report

Also Known As

OpenText Content Suite Platform, OpenText Core Share

SharePoint 2007, SharePoint 2010

Overview

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

OpenText Extended ECM vs. SharePoint

January 2025

Free Report: OpenText Extended ECM vs. SharePoint

Find out what your peers are saying about OpenText Extended ECM vs. SharePoint and other solutions. Updated: January 2025.

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