OpenText Extended ECM vs SharePoint comparison

OpenText and Microsoft are both solutions in the Enterprise Content Management category. OpenText is ranked #3 with an average rating of 7.7, while Microsoft is ranked #1 with an average rating of 8.1. OpenText holds a 11.8% mindshare in ECM, compared to Microsoft’s 18.4% mindshare. Additionally, 96% of OpenText users are willing to recommend the solution, compared to 78% of Microsoft users who would recommend it.

OpenText Extended ECM

Read 20 OpenText Extended ECM reviews

3,462 Views
2,730 Comparison Views

96% willing to recommend

SharePoint

Read 154 SharePoint reviews

6,107 Views
5,040 Comparison Views

78% willing to recommend

OpenText Extended ECM

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and OpenText Extended ECM compete in the enterprise content management category. SharePoint appears to have the upper hand in deployment ease and cost-effectiveness, whereas OpenText is favored for its advanced features and customer service.

Features: SharePoint integrates seamlessly with Microsoft Office 365, providing robust collaboration tools and efficient document management. Its integration capabilities with multiple Microsoft products make it a valuable tool. OpenText Extended ECM excels with comprehensive information governance, advanced content lifecycle management, and integration with various enterprise applications. Its sophisticated document handling and strong security features stand out.

Room for Improvement: SharePoint could enhance its complex document routing and improve custom code options to minimize potential errors. It should also focus on optimizing mobile access and enhancing its workflow limitations. OpenText Extended ECM requires improvements in simplifying its deployment process and reducing complexity. It could also enhance ease of use and make its features more user-friendly.

Ease of Deployment and Customer Service: SharePoint offers straightforward deployment with robust support and access to diverse community resources. This supports its reputation for easy use. OpenText Extended ECM is known for a more complex deployment process, requiring specialized support. Nevertheless, its customer service effectively addresses intricate requirements, making it a suitable choice for complex deployments.

Pricing and ROI: SharePoint offers lower setup costs, leveraging integration with existing Microsoft systems. This can lead to a quicker ROI due to reduced initial investment. In contrast, OpenText Extended ECM involves higher setup costs but promises significant ROI through its advanced features, appealing to enterprises with stringent content governance needs.

To learn more, read our detailed OpenText Extended ECM vs. SharePoint Report (Updated: December 2024).

Buyer's Guide

OpenText Extended ECM vs. SharePoint

December 2024

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Categories and Ranking

OpenText Extended ECM

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

154

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of OpenText Extended ECM is 11.8%, up from 10.1% compared to the previous year. The mindshare of SharePoint is 18.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Bala Raju

Application Development Team Lead at Accenture

Permissions management is really good and offer classification categories for searching data

There are some workflows which need to be more user-friendly. We need to improve here on the specific map of the developers. Also, the support from OpenText is really difficult. Honestly, I had a very bad experience on this. It's really difficult to reach out to OpenText. Even for small things, OpenText is not transparent. As a professional, I don't think that's the right way. This is also one of the disadvantages; many customers are moving out of OpenText. I saw multiple instances when I was working with new RFPs or new opportunities. So many customers are raising the same concern, and they are looking for alternate products. That's been the case many times at the project level. With OpenText, we ourselves often have to resolve the issue before OpenText people provide a solution.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

"Simplicity to roll out, features available, customization options."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"The engineering document management system is one of the most valuable features."

"Most of our customers are very fond of the upgraded smart user interface."

"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

More OpenText Extended ECM pros

"What I like about SharePoint is that they keep up with a lot of updates, and they bring out new features. I also like that the system is integrated with the Microsoft 365 suite of apps."

"Information is now available instantly to managers on all devices."

"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."

"Quantity and variety of partners with solution development ability on the platform."

"It has made us faster and more efficient."

"The security feature is valuable."

"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."

"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."

More SharePoint pros

Cons

"The tool's documentation is not proper and has missing information like steps."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

"The solution's performance, stability, and consistency could be improved."

"The solution should work better with partners and be more developer-friendly."

More OpenText Extended ECM cons

"Too many versions being released in a short time period. Too much time being devoted to migration planning."

"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."

"The initial setup is complex and has room for improvement."

"The initial setup was very complex."

"The introduction of AI and automation with Copilot could be a beneficial improvement."

"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."

"The solution should be made more user-friendly for technical and business people."

"There are some limitations on storage."

More SharePoint cons

Pricing and Cost Advice

"Both Open Text ECM and IBM File share are expensive."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The total cost of the product will vary on the capabilities required"

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM is an expensive solution."

More OpenText Extended ECM pricing and cost advice

"Any extended support from Microsoft is expensive."

"The platform has medium pricing."

"The data classification and search elements are cheap."

"It is very expensive."

"The pricing is competitive."

"Licensing can be by server or by seat."

"The solution's pricing is relatively expensive because it's bundled with other products."

"The cost is expensive, but worthwhile."

More SharePoint pricing and cost advice

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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

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Aug 23, 2013

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Top Industries

By visitors reading reviews

Government

14%

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Government

13%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText itself is a too expensive tool. But why the reason customers opt for is OpenText is one of the best and provides very good complex data with their managers.

See all answers

What needs improvement with OpenText Content Suite Platform?

See all answers

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.

See all answers

Comparisons

OpenText Documentum vs OpenText Extended ECM

Compared 23% of the time

IBM FileNet vs OpenText Extended ECM

Compared 15% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Hyland OnBase vs OpenText Extended ECM

Compared 7% of the time

Alfresco vs OpenText Extended ECM

Compared 6% of the time

More OpenText Extended ECM Competitors

ShareFile vs SharePoint

Compared 10% of the time

Amazon WorkDocs vs SharePoint

Compared 9% of the time

OpenText Documentum vs SharePoint

Compared 8% of the time

WordPress vs SharePoint

Compared 8% of the time

IBM FileNet vs SharePoint

Compared 5% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

OpenText Extended ECM

December 2024

Download OpenText Extended ECM product report

Buyer's Guide

SharePoint

November 2024

Download SharePoint product report

Also Known As

OpenText Content Suite Platform, OpenText Core Share

SharePoint 2007, SharePoint 2010

Learn More

OpenText

Microsoft

Overview

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Sample Customers

ATCO Australia, MSIG Asia, Orica, Salt River Project

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

OpenText Extended ECM vs. SharePoint

December 2024

Free Report: OpenText Extended ECM vs. SharePoint

Find out what your peers are saying about OpenText Extended ECM vs. SharePoint and other solutions. Updated: December 2024.

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