Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 5.2% mindshare in ECM, compared to Microsoft’s 11.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 15 Hyland OnBase reviews

6,334 Views
3,294 Comparison Views

100% willing to recommend

SharePoint

Read 166 SharePoint reviews

15,048 Views
8,276 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: April 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

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Helped 896,467 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (14th), Low-Code Development Platforms (14th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

166

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.2%, down from 6.7% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	11.8%
Hyland OnBase	5.2%
Other	83.0%

Enterprise Content Management

Featured Reviews

Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Ravi Raushan Kumar

Software Engineer at ValueMomentum

Centralized document governance has boosted collaboration and made knowledge sharing structured

SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the cloud and its integrability."

"Its most valuable aspect is its flexibility"

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."

More Hyland OnBase pros

"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."

"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."

"SharePoint has streamlined many processes and provided additional organization for our company."

"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."

"It improved transparency around work products."

"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."

"The initial setup of SharePoint is very straightforward."

"Helps with document collaboration and workflow."

More SharePoint pros

Cons

"The application could potentially be more open-source, allowing integration with more solutions."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The migration is a bit difficult in the tool."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"The initial setup process is not intuitive."

"The technical support from Microsoft for SharePoint is often slow and rated a three out of ten."

"Technical support is poor. Microsoft makes it tough to get quality support."

"It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors."

"It's Microsoft; empty your pockets. Seriously, if you obtain SharePoint under one of their blanket licensing agreements you really need to pay attention to the terms and conditions, especially if your acquisition is part of Office 365."

"SharePoint Designer enables creating workflows easily. However, they produce errors at times."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products."

"While working with SharePoint, I observed that if the number of files is too much, the upload time, management time, and search time consume a lot of time during the initial phase."

More SharePoint cons

Pricing and Cost Advice

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution's pricing is relatively expensive because it's bundled with other products."

"Any extended support from Microsoft is expensive."

"The pricing works for us."

"The platform has medium pricing."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"SharePoint is included with our Microsoft license."

"We have purchased add-ons to handle multiple site collections, form creation, and design."

"The replacement costs for it are cheaper if you use only SharePoint."

More SharePoint pricing and cost advice

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Comparison Review

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

11%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Government

11%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	40
Large Enterprise	83

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...

See all answers

What is your primary use case for SharePoint?

SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...

See all answers

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

May 2026

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Buyer's Guide

SharePoint

May 2026

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.

SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.

What Are the Most Notable Features of SharePoint?

Document Management: Organize and manage documents efficiently.
Collaboration Tools: Enhance team collaboration and communication.
Microsoft Office Integration: Seamlessly work with Office applications.
Search Capabilities: Robust search and metadata tagging for easy retrieval.
Access Control: Protect and manage sensitive information access.
Power Platform Integration: Quick data handling and automation for improved productivity.

What Benefits Should Users Look for When Evaluating SharePoint?

Improved Team Efficiency: Enhance coordination and document sharing.
Centralized Storage: Efficient content management in a centralized repository.
Seamless Workflow Automation: Automate processes to boost productivity.
Integration Capability: Enhance functionality with external services and applications.
Customization Options: Tailor workflows and user experience to business needs.

In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: April 2026.

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