Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 7.6, while Microsoft is ranked #1 with an average rating of 8.0. Hyland holds a 5.8% mindshare in ECM, compared to Microsoft’s 11.3% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
2,692 Comparison Views

100% willing to recommend

SharePoint

Read 164 SharePoint reviews

10,180 Views
5,395 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: February 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

February 2026

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Helped 881,360 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (15th), Low-Code Development Platforms (13th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of February 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.8%, down from 6.6% compared to the previous year. The mindshare of SharePoint is 11.3%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.3%
Hyland OnBase	5.8%
Other	82.9%

Enterprise Content Management

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"Its most valuable aspect is its flexibility"

"I like the cloud and its integrability."

More Hyland OnBase pros

"The most valuable features are the collaboration and sharing."

"Its most valuable feature is the document library."

"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."

"Helps with document collaboration and workflow."

"It has improve our organization by speeding up document sharing."

"Our staff found it simpler, as they did not have to work within a classification system."

"The most valuable aspect of SharePoint is its integration with Teams. T"

"The ability to have version control and co-editing is vital to our workflows."

More SharePoint pros

Cons

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The migration is a bit difficult in the tool."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

"The initial setup is complex and has room for improvement."

"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."

"Needs improvement on the user interface."

"It is not really better; we use the same solution as before with Google Drive and the Google App solution."

"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."

"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."

"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."

"Emails stored now do not display metadata in native format."

More SharePoint cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"It is very expensive."

"The replacement costs for it are cheaper if you use only SharePoint."

"For this type of solution, it is not wise to buy it without Software Assurance."

"Licensing can be by server or by seat."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"The cost is expensive, but worthwhile."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"The pricing is competitive."

More SharePoint pricing and cost advice

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Government

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

See all answers

What is your primary use case for SharePoint?

I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.

See all answers

Comparisons

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Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 7% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 7% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 4% of the time

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OpenText Documentum Content Management vs SharePoint

Compared 8% of the time

Box vs SharePoint

Compared 6% of the time

OpenText Content Management vs SharePoint

Compared 5% of the time

DocuSign vs SharePoint

Compared 5% of the time

M-Files vs SharePoint

Compared 2% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

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Buyer's Guide

SharePoint

January 2026

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Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

February 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: February 2026.

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