Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 7.6, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 5.7% mindshare in ECM, compared to Microsoft’s 11.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

5,162 Views
2,787 Comparison Views

100% willing to recommend

SharePoint

Read 164 SharePoint reviews

10,950 Views
6,023 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: March 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

March 2026

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Helped 883,448 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (14th), Low-Code Development Platforms (15th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of March 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.7%, down from 6.7% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.6%
Hyland OnBase	5.7%
Other	82.7%

Enterprise Content Management

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution's most valuable features are integration and flexibility."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"I like the cloud and its integrability."

More Hyland OnBase pros

"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."

"It is well supported by Microsoft."

"Sharing information is very easy in SharePoint. We use multiple types of documents, like online Excel tools and online content editing, especially for group editing. This allows us to collaborate, even in distributed teams. Despite being geographically spread out, everyone can access the same files online, edit them, and see changes. We also use SharePoint to track all these changes, making our teamwork more collaborative overall. The tool fastens information sharing and collaboration."

"It offers ease of use, which is crucial."

"The most valuable feature of the solution is file sharing or information sharing."

"The most valuable features are the collaboration and sharing."

"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."

"The SharePoint interface is adequate and also a little bit faster."

More SharePoint pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The application could potentially be more open-source, allowing integration with more solutions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The migration is a bit difficult in the tool."

"The solution’s initial setup is a little difficult."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."

"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."

"The solution should improve its integration with other project management tools."

"It is not really better; we use the same solution as before with Google Drive and the Google App solution."

"Make it more intuitive."

"More hints and make it more user-customizable."

"Needs improvement on the user interface."

"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."

More SharePoint cons

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The tool's price is high."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The pricing is competitive."

"The data classification and search elements are cheap."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"They are about an eight in comparison to other similar products."

"For this type of solution, it is not wise to buy it without Software Assurance."

"SharePoint is included with our Microsoft license."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"The cost is expensive, but worthwhile."

More SharePoint pricing and cost advice

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Government

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

See all answers

What is your primary use case for SharePoint?

I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.

See all answers

Comparisons

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Compared 6% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Hyland OnBase

Compared 4% of the time

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WordPress Business-Enterprise vs SharePoint

Compared 3% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

February 2026

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Buyer's Guide

SharePoint

February 2026

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Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

March 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: March 2026.

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