Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 5.2% mindshare in ECM, compared to Microsoft’s 11.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

Hyland OnBase

Read 15 Hyland OnBase reviews

6,334 Views
3,294 Comparison Views

100% willing to recommend

SharePoint

Read 166 SharePoint reviews

15,048 Views
8,276 Comparison Views

79% willing to recommend

Hyland OnBase

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: April 2026).

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

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Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

6th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (14th), Low-Code Development Platforms (14th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

166

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.2%, down from 6.7% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	11.8%
Hyland OnBase	5.2%
Other	83.0%

Enterprise Content Management

Featured Reviews

Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Ravi Raushan Kumar

Software Engineer at ValueMomentum

Centralized document governance has boosted collaboration and made knowledge sharing structured

SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

More Hyland OnBase pros

"The ability to assign an attribute to a library artifact allows the site owner to create the appropriate views based on artifact attributes (category, owner, etc.)."

"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."

"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."

"The online editing capabilities, file sharing, auditing, information security, ease of solution management, and the easy user adaptation to the platform are the most valuable features."

"The initial setup is easy."

"Improved collaboration through multi-user document editing capabilities."

"The most valuable feature of the solution is file sharing or information sharing."

"SharePoint is a great document management tool."

More SharePoint pros

Cons

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The application could potentially be more open-source, allowing integration with more solutions."

"The migration is a bit difficult in the tool."

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"The solution lacks collaboration features so that I am unable to collaboratively create and work on a document with others."

"SharePoint doesn’t have the Urdu language package, hence we had to work hard for it."

"Emails stored now do not display metadata in native format."

"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."

"The solution lacks collaboration features."

"SharePoint Online is excellent as is, but licensing for the on-premises version is expensive."

"The integration with Outlook could be improved."

"The pricing and licensing is one of the most crucial parts of using Microsoft SharePoint."

More SharePoint cons

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"For this type of solution, it is not wise to buy it without Software Assurance."

"The pricing works for us."

"They are about an eight in comparison to other similar products."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The cost is expensive, but worthwhile."

"The solution's pricing is relatively expensive because it's bundled with other products."

"We have purchased add-ons to handle multiple site collections, form creation, and design."

More SharePoint pricing and cost advice

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Top Industries

By visitors reading reviews

Government

11%

Financial Services Firm

11%

Healthcare Company

Computer Software Company

Government

11%

Financial Services Firm

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	39
Large Enterprise	82

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

See all answers

What is your primary use case for SharePoint?

My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

May 2026

Download Hyland OnBase product report

Buyer's Guide

SharePoint

April 2026

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.

SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.

What Are the Most Notable Features of SharePoint?

Document Management: Organize and manage documents efficiently.
Collaboration Tools: Enhance team collaboration and communication.
Microsoft Office Integration: Seamlessly work with Office applications.
Search Capabilities: Robust search and metadata tagging for easy retrieval.
Access Control: Protect and manage sensitive information access.
Power Platform Integration: Quick data handling and automation for improved productivity.

What Benefits Should Users Look for When Evaluating SharePoint?

Improved Team Efficiency: Enhance coordination and document sharing.
Centralized Storage: Efficient content management in a centralized repository.
Seamless Workflow Automation: Automate processes to boost productivity.
Integration Capability: Enhance functionality with external services and applications.
Customization Options: Tailor workflows and user experience to business needs.

In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

April 2026

Free Report: Hyland OnBase vs. SharePoint

Find out what your peers are saying about Hyland OnBase vs. SharePoint and other solutions. Updated: April 2026.

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