Hyland OnBase vs SharePoint comparison

Hyland and Microsoft are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.1. Hyland holds a 6.3% mindshare in ECM, compared to Microsoft’s 18.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 78% of Microsoft users who would recommend it.

Hyland OnBase

Read 12 Hyland OnBase reviews

2,328 Views
1,471 Comparison Views

100% willing to recommend

SharePoint

Read 154 SharePoint reviews

6,107 Views
5,040 Comparison Views

78% willing to recommend

Hyland OnBase

SharePoint

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Hyland OnBase are competitors in the document management and collaboration space. SharePoint seems to have the upper hand due to its integration with other Microsoft products, which benefits companies already using Microsoft ecosystems.

Features: SharePoint offers collaboration tools, version history, and alerts, emphasizing seamless integration with Microsoft Office products and a robust search function. OnBase focuses on workflow automation and advanced capture capabilities, providing flexibility and solutions tailored to specific industries.

Room for Improvement: SharePoint requires significant customization and its search and co-authoring features need enhancement, alongside complex permission settings and limited automation in cloud migration. OnBase could improve its user interface and training resources, simplify environmental migration, and reconsider its pricing model, which poses challenges in regions like Latin America.

Ease of Deployment and Customer Service: SharePoint supports multiple deployment models such as public and private cloud but has inconsistent support quality, necessitating extra support package purchases. OnBase is often deployed on-premises, ensuring consistency but with variable customer service, which may be less responsive in certain regions.

Pricing and ROI: SharePoint, as part of Office 365, offers competitive pricing attractive to smaller organizations capable of scaling, with flexible licensing for diverse enterprise sizes. OnBase offers modular pricing for its specific solutions, becoming costlier with each new implementation. While the investment in OnBase’s ECM capabilities is justified, regional pricing variability remains a concern.

To learn more, read our detailed Hyland OnBase vs. SharePoint Report (Updated: December 2024).

Buyer's Guide

Hyland OnBase vs. SharePoint

December 2024

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Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (16th), Low-Code Development Platforms (14th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

154

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.3%, up from 5.3% compared to the previous year. The mindshare of SharePoint is 18.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution's most valuable features are integration and flexibility."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The solution is very developed and we are not taking full advantage of its functionalities."

"I like the cloud and its integrability."

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"Tech support tops off as excellent."

"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."

"Its configuration management ability is critical for document-based systems."

"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."

"The most valuable feature of the solution is file sharing or information sharing."

"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."

"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."

"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."

More SharePoint pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The application could potentially be more open-source, allowing integration with more solutions."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."

"Emails stored now do not display metadata in native format."

"The limitations and boundaries must be extended."

"We would like more security features, like automating."

"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."

"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."

"The solution's support services and GenAI could be improved and made faster and more knowledgeable."

"Using SharePoint is difficult."

More SharePoint cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"For this type of solution, it is not wise to buy it without Software Assurance."

"The pricing is competitive."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"Any extended support from Microsoft is expensive."

"The data classification and search elements are cheap."

"The platform has medium pricing."

"They are about an eight in comparison to other similar products."

More SharePoint pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

13%

Computer Software Company

11%

Manufacturing Company

Government

13%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.

See all answers

What needs improvement with Hyland OnBase?

We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...

See all answers

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 17% of the time

OpenText Documentum vs Hyland OnBase

Compared 14% of the time

IBM FileNet vs Hyland OnBase

Compared 11% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 10% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 6% of the time

More Hyland OnBase Competitors

ShareFile vs SharePoint

Compared 10% of the time

Amazon WorkDocs vs SharePoint

Compared 9% of the time

OpenText Documentum vs SharePoint

Compared 8% of the time

WordPress vs SharePoint

Compared 8% of the time

M-Files vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

December 2024

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Buyer's Guide

SharePoint

November 2024

Download SharePoint product report

Also Known As

OnBase

SharePoint 2007, SharePoint 2010

Learn More

Hyland

Microsoft

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Hyland OnBase vs. SharePoint

December 2024

Free Report: Hyland OnBase vs. SharePoint

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