We found the setup process to be okay since they do offer a troubleshooting guide.
Hyland OnBase is designed for growth, offering scalability and integrability with strong security features like audit trails and access restrictions. Its retention module aids document tracking, though OCR is needed for duplicates. BPM capabilities and improved dashboards are vital for competition. Despite its flexibility, buyers might find training lengthy due to complexity. The pricing model is costly in Latin America and might benefit from regional adjustments. Workflow setups are considered complicated.