We found the setup process to be okay since they do offer a troubleshooting guide.
Hyland OnBase is a remarkable tool known for stability and scalability, offering excellent technical support year-round. Its cloud integrability and security features provide secure document access. The retention module efficiently manages records. OnBase offers flexibility for diverse business needs, though it is considered costly in Latin America. Challenges include complex workflows, difficult initial setup, and OCR issues. Improvements are needed for stability with external document reception and BPM capabilities to maintain competitiveness.
