Try our new research platform with insights from 80,000+ expert users

Bizagi vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
12th
Ranking in Low-Code Development Platforms
13th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Business Process Design (6th), Process Automation (9th), Rapid Application Development Software (16th), No-Code Development Platforms (5th), Process Mining (6th)
Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Ranking in Low-Code Development Platforms
14th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (5th)
 

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.7%, up from 5.7% compared to the previous year. The mindshare of Hyland OnBase is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is open source."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The product allowed users to connect with flow chart elements with ease."
"Business process modelling and simulation."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"Very, very stable."
"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"Its most valuable aspect is its flexibility"
"We found the setup process to be okay since they do offer a troubleshooting guide."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution's most valuable features are integration and flexibility."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
 

Cons

"Can be difficult for new users."
"It needs some better notation functionality."
"There could be more documentation."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"It works slowly on the cloud, sometimes."
"Difficult to export in formats other than PDF."
"Bizagi allows for automation, but it's very complicated."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"The application could potentially be more open-source, allowing integration with more solutions."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The solution’s initial setup is a little difficult."
"The migration is a bit difficult in the tool."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"Software malfunctioning usually occurs when we receive documents from external sources."
 

Pricing and Cost Advice

"Bizagi is totally free for modeling."
"The modeling part of the software is free. Most of the time, it is used for this purpose."
"It is not expensive."
"We have no issues with the pricing."
"Pricing is good value for money."
"It is expensive."
"The paid version costs us about $20,000 for 100 users annually."
"This is a free solution."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
13%
Government
13%
Computer Software Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.
What needs improvement with Hyland OnBase?
We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...
 

Comparisons

 

Also Known As

No data available
OnBase
 

Learn More

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bizagi vs. Hyland OnBase and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.