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Bizagi vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
5th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.4
Number of Reviews
79
Ranking in other categories
Business Process Design (4th), Process Automation (6th), Rapid Application Development Software (14th), No-Code Development Platforms (5th), Process Mining (5th)
Hyland OnBase
Ranking in Business Process Management (BPM)
16th
Ranking in Low-Code Development Platforms
14th
Average Rating
8.0
Number of Reviews
11
Ranking in other categories
Enterprise Content Management (6th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.5%, up from 5.8% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Sebastian - PeerSpot reviewer
Oct 30, 2022
A flexible, customizable solution that reduced time to market, but the UI and customer support could be better
The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.
Srinivas Rao Kagitha - PeerSpot reviewer
Jul 18, 2024
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is super simple."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"It is quite a stable solution."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The solution's simulation capabilities are the most valuable aspects."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"In Bizagi, all of the features are valuable."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Its most valuable aspect is its flexibility"
"The solution's most valuable features are integration and flexibility."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The product's initial setup phase is not difficult."
"The most valuable features are that it's very secure and provides audit trails for our documents."
 

Cons

"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"From a developer's point of view, an improvement in the layout would make the UI better."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"The solution is a bit heavy on resources and has slowed down my computer."
"It would be helpful if they added some extra features in the next update."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The migration is a bit difficult in the tool."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
 

Pricing and Cost Advice

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"It is expensive."
"Its price is reasonable."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"My company uses the free version of the product."
"The paid version costs us about $20,000 for 100 users annually."
"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."
"The modeling part of the software is free. Most of the time, it is used for this purpose."
"The tool's price is high."
"OnBase is reasonably priced."
"The solution costs around $6,000 per month."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Government
13%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
The solution costs around $5,000 per month. It is very relative.
What needs improvement with Hyland OnBase?
The solution’s initial setup is a little complex. The look and feel need improvement as well.
 

Comparisons

 

Also Known As

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OnBase
 

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Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bizagi vs. Hyland OnBase and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.