Try our new research platform with insights from 80,000+ expert users

Bizagi vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi boosts ROI with efficient product launches, process automation, and a free version encouraging upgrades and paper savings.
Sentiment score
2.0
Visio improves documentation efficiency, reduces training time, enhances document quality, and delivers long-term time savings and client satisfaction.
 

Customer Service

Sentiment score
7.0
Bizagi's customer service is effective but response times vary, with premium plans offering faster support and mixed technical assistance.
Sentiment score
5.5
Visio users find Microsoft's support satisfactory but often use online resources or internal IT for persistent issues.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable for medium enterprises, aided by Azure, with challenges in large applications and pricing based on users.
Sentiment score
7.3
Visio's scalability is mixed, with integration benefits and challenges in compatibility, user interaction, governance, and version control.
 

Stability Issues

Sentiment score
7.1
Bizagi is generally stable and reliable, with occasional performance issues and minor glitches during updates and new feature implementations.
Sentiment score
8.3
Visio is widely regarded as stable and reliable, with improved performance and minimal issues, despite occasional minor bugs.
 

Room For Improvement

Bizagi faces performance, stability, and integration issues, with concerns about licensing, pricing, and needing better support and documentation.
Users seek improved Visio integration, customization, scalability, performance, and enhanced features for diagrams, data updates, and interface.
Reporting capabilities can be improved more, and community support should be increased.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
 

Setup Cost

Bizagi's pricing varies with usage; free modeler appeals to some, while others find the enterprise solution costly but feature-rich.
Visio offers flexible pricing with different editions or subscriptions, seen as costly for organizations but valuable despite fees.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

Bizagi is valued for its user-friendly interface, BPMN compliance, rapid modeling, integration, and minimal training requirements.
Visio offers seamless Office integration, robust templates, and user-friendly tools, enhancing efficiency and collaboration for business processes.
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Business Process Management (BPM) (12th), Process Automation (9th), Rapid Application Development Software (16th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Process Mining (6th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
105
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of January 2025, in the Business Process Design category, the mindshare of Bizagi is 10.0%, up from 8.8% compared to the previous year. The mindshare of Visio is 12.4%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Q&A Highlights

Linda NamayanjaPMP,CBPA,ITIL - PeerSpot reviewer
Aug 27, 2021
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Answers from the Community

Linda NamayanjaPMP,CBPA,ITIL - PeerSpot reviewer
Aug 27, 2021
Aug 27, 2021
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load Visio is available in Studio and Modeler. If you have a lot of models, it may make sense to import. However, if you have just a handful, Modeler is very easy to use and it's probably faster and safer j...
2 out of 3 answers
EB
Aug 26, 2021
Hi @Neil Simpson,  @Marcos Vinicius Branquinho Xavier, @Pedro GentilSoares and@Per Beremark, possibly, you can help @Linda Namayanja ​with your experience? Thanks,
PB
Aug 26, 2021
I found this link that might be of assistance https://help.bizagi.com/bpm-su... https://help.bizagi.com/proces... Hope these help
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
15%
Government
12%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
What needs improvement with Visio?
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools ...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
 

Learn More

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Bizagi vs. Visio and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.