Bizagi and Visio are both key players in the BPM software category, each offering unique strengths. Based on feature analysis, Visio seems to have the upper hand due to its seamless Microsoft integration and user-friendly design, whereas Bizagi's strengths lie in BPMN 2.0 validation and robust modeling capabilities.
Features: Bizagi offers detailed BPMN 2.0 validation, extensive customization options, and agile process modeling. Visio provides an extensive library of templates and shapes, integration with Microsoft Office, and a user-friendly design for efficient diagramming.
Room for Improvement: Visio could improve its template creation, offer advanced process detailing, and enhance role definition tools. Bizagi could improve stability and process integration while expanding its machine learning capabilities.
Ease of Deployment and Customer Service: Visio supports flexible deployment options across on-premises, public cloud, and hybrid environments, and is known for its stable local support. Bizagi focuses on on-premises solutions with community-based support, with variable customer service experiences.
Pricing and ROI: Visio offers multiple pricing tiers within Microsoft 365, making it cost-effective for enterprises. Bizagi remains competitive with free modeler options despite eventual price increases, offering significant investment value for large-scale implementations.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
There is no direct scalability option.
Reporting capabilities can be improved more, and community support should be increased.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
It is open source.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.
Visio Features
Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:
Reviews from Real Users
“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting
“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group
“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm
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