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Bizagi vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi boosts ROI with efficient product launches, process automation, and a free version encouraging upgrades and paper savings.
Sentiment score
2.0
Visio enhances efficiency by saving time and improving document quality, offering significant ROI and better project delivery experience.
 

Customer Service

Sentiment score
7.1
Bizagi's customer service is effective but response times vary, with premium plans offering faster support and mixed technical assistance.
Sentiment score
5.4
Many users find Visio easy to use, often seeking support through internal resources, with mixed experiences when contacting Microsoft directly.
We cannot expect major customer support.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable for medium enterprises, aided by Azure, with challenges in large applications and pricing based on users.
Sentiment score
7.5
Visio's scalability varies; ease of use and integration work well for some, but limitations exist for larger expansions.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally stable and reliable, with occasional performance issues and minor glitches during updates and new feature implementations.
Sentiment score
8.3
Visio's enhanced stability and performance make it a reliable tool for companies, despite occasional RAM needs for large models.
 

Room For Improvement

Bizagi faces performance, stability, and integration issues, with concerns about licensing, pricing, and needing better support and documentation.
Visio users seek enhanced templates, integration, pen support, intuitive layering, collaboration, data updates, export options, and a user-friendly interface.
Reporting capabilities can be improved more, and community support should be increased.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
 

Setup Cost

Bizagi's pricing varies with usage; free modeler appeals to some, while others find the enterprise solution costly but feature-rich.
Visio pricing varies by version and licensing options, with discounts available for educational use and volume purchases.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

Bizagi is valued for its user-friendly interface, BPMN compliance, rapid modeling, integration, and minimal training requirements.
Visio provides intuitive diagramming, seamless Office integration, collaboration tools, and customization, making it ideal for complex designs and automation.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (7th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of March 2025, in the Business Process Design category, the mindshare of Bizagi is 10.3%, up from 8.8% compared to the previous year. The mindshare of Visio is 12.4%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Q&A Highlights

Linda NamayanjaPMP,CBPA,ITIL - PeerSpot reviewer
Aug 27, 2021
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
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Answers from the Community

Linda NamayanjaPMP,CBPA,ITIL - PeerSpot reviewer
Aug 27, 2021
Aug 27, 2021
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load Visio is available in Studio and Modeler. If you have a lot of models, it may make sense to import. However, if you have just a handful, Modeler is very easy to use and it's probably faster and safer j...
2 out of 3 answers
EB
Aug 26, 2021
Hi @Neil Simpson,  @Marcos Vinicius Branquinho Xavier, @Pedro GentilSoares and@Per Beremark, possibly, you can help @Linda Namayanja ​with your experience? Thanks,
PB
Aug 26, 2021
I found this link that might be of assistance https://help.bizagi.com/bpm-su... https://help.bizagi.com/proces... Hope these help
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
16%
Government
11%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
What needs improvement with Visio?
The visual icons and shapes for different vendors like Cisco network could be improved. Often, I have to contact vendors to get specific icons to use in Visio diagrams, which makes the process cumb...
 

Comparisons

 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Bizagi vs. Visio and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.