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Bizagi vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
Sentiment score
6.3
SAP Signavio enhances collaboration, transparency, and efficiency, offering time savings and strategic benefits despite unquantified immediate monetary returns.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
Sentiment score
7.0
SAP Signavio's support is praised for efficiency and responsiveness, though some suggest improved guidance post-SAP acquisition.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I would rate their technical support a ten.
 

Scalability Issues

Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
Sentiment score
7.5
SAP Signavio Process Manager is scalable and flexible, supporting seamless onboarding and expansion, maintaining stability and efficiency for enterprises.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
Sentiment score
7.6
Users rate SAP Signavio Process Manager highly for stability, with minimal disruptions, swiftly resolved by effective support and updates.
 

Room For Improvement

Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
SAP Signavio needs UI improvements, better ERP integration, enhanced features, flexibility, and addresses pricing, scalability for small businesses.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
 

Setup Cost

Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
SAP Signavio Process Manager's pricing is deemed cost-effective by some, but expensive yet industry-aligned by others for large enterprises.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Valuable Features

Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
SAP Signavio Process Manager excels in integration, ease of use, collaboration, process visualization, and seamless web-based organizational adoption.
It is open source.
The user interface is very good, making it easy for business people to understand.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
6th
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Process Automation (8th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Design category, the mindshare of Bizagi is 10.5%, up from 8.8% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.1%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Comparisons

 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about Bizagi vs. SAP Signavio Process Manager and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.