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Appian vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Appian enhances profits, reduces process time, achieving break-even in year one, with widespread adoption and demonstrated ROI.
Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.4
Appian's customer support is praised for efficiency and personalization but faces challenges with response times and complex issues.
Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Appian has a community where I can put my questions.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable with expert setup, handling cloud configurations well, though hardware and complexity issues may impact performance.
Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
Appian is scalable, but it depends on how you build your applications.
Initially, without much coding, I can easily handle five thousand records.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime; issues are mostly linked to development choices, while users commend its reliability.
Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
It depends on how it has been designed and how it has been configured.
 

Room For Improvement

Appian users want better UI customization, mobile flexibility, enterprise features, and integration, with improved scalability and reduced licensing costs.
Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
 

Setup Cost

Appian offers high-value, cost-effective cloud solutions with flexible licensing, competitive in specific regions, and affordable workload-based options.
Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
 

Valuable Features

Appian offers low-code development, intuitive interfaces, and BPMN 2.0 compliance, enhancing application deployment, workflow management, and business process automation.
Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
It is open source.
The user interface is very good, making it easy for business people to understand.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
6th
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Bizagi
Ranking in Business Process Management (BPM)
6th
Ranking in Process Automation
8th
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
11th
Ranking in Process Mining
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), No-Code Development Platforms (4th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Appian is 6.9%, down from 10.9% compared to the previous year. The mindshare of Bizagi is 6.9%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about Appian vs. Bizagi and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.