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Appian vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 26, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Calculating ROI from Appian is challenging, but many report significant benefits, improved satisfaction, and increased adoption across organizations.
Sentiment score
7.5
Bizagi boosts ROI with efficient product launches, process automation, and a free version encouraging upgrades and paper savings.
 

Customer Service

Sentiment score
7.4
Appian's customer service is generally effective, with quick responses for critical issues but needs improved response times for complex problems.
Sentiment score
7.0
Bizagi's customer service is effective but response times vary, with premium plans offering faster support and mixed technical assistance.
Their customer service is responsive, and the team is very prompt for support.
We cannot expect major customer support.
 

Scalability Issues

Sentiment score
7.4
Appian effectively scales for medium to large enterprises, managing various user sizes despite occasional hardware and integration challenges.
Sentiment score
6.6
Bizagi is scalable for medium enterprises, aided by Azure, with challenges in large applications and pricing based on users.
 

Stability Issues

Sentiment score
7.9
Appian is stable with high uptime, but performance relies on best practices, especially under heavy data processing loads.
Sentiment score
7.1
Bizagi is generally stable and reliable, with occasional performance issues and minor glitches during updates and new feature implementations.
It depends on how it has been designed and how it has been configured.
 

Room For Improvement

Appian users seek improvements in UI customization, integration flexibility, efficiency, mobile features, pricing, and enhanced training materials.
Bizagi faces performance, stability, and integration issues, with concerns about licensing, pricing, and needing better support and documentation.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Reporting capabilities can be improved more, and community support should be increased.
 

Setup Cost

Appian's pricing offers flexibility but is often seen as costly, yet competitive with IBM and Oracle for licensing options.
Bizagi's pricing varies with usage; free modeler appeals to some, while others find the enterprise solution costly but feature-rich.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
 

Valuable Features

Appian offers low-code development, intuitive modeling, seamless integration, and scalable deployment for streamlined business process automation.
Bizagi is valued for its user-friendly interface, BPMN compliance, rapid modeling, integration, and minimal training requirements.
It is easy for me to define the process and create configurable workflows.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
5th
Ranking in Process Automation
4th
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
No ranking in other categories
Bizagi
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
7th
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
11th
Ranking in Process Mining
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
80
Ranking in other categories
Business Process Design (6th), No-Code Development Platforms (4th)
 

Mindshare comparison

As of February 2025, in the Process Automation category, the mindshare of Appian is 7.7%, down from 11.2% compared to the previous year. The mindshare of Bizagi is 7.6%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about Appian vs. Bizagi and other solutions. Updated: February 2025.
838,533 professionals have used our research since 2012.