Appian vs Bizagi comparison

Appian and Bizagi are both solutions in the Process Automation category. Appian is ranked #4 with an average rating of 8.1, while Bizagi is ranked #6 with an average rating of 8.3. Appian holds a 10.6% mindshare in PA, compared to Bizagi’s 10.0% mindshare. Additionally, 95% of Appian users are willing to recommend the solution, compared to 92% of Bizagi users who would recommend it.

Appian

Read 59 Appian reviews

5,652 Views
3,915 Comparison Views

95% willing to recommend

Bizagi

Read 79 Bizagi reviews

3,761 Views
3,306 Comparison Views

92% willing to recommend

Appian

Bizagi

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Appian and Bizagi compete in the business process management category. User reviews suggest that while Appian excels in customer service and pricing, Bizagi stands out for its extensive feature set and higher cost value.

Features: Appian is praised for its workflow automation, integration capabilities, and user-friendly interface. Bizagi users highlight its flexibility, advanced modeling tools, and extensive customization options.

Room for Improvement: Appian can enhance its reporting functions, user interface consistency, and scalability. Bizagi could improve its customer support, documentation clarity, and performance speed.

Ease of Deployment and Customer Service: Appian's deployment is straightforward, and its customer service is highly rated. Bizagi has a steeper learning curve but offers extensive deployment options and reasonable customer support.

Pricing and ROI: Appian is considered cost-effective with a good ROI and offers flexible pricing. Bizagi, though more expensive, is seen as worthwhile due to its advanced features and higher ROI potential.

To learn more, read our detailed Appian vs. Bizagi Report (Updated: November 2024).

Buyer's Guide

Appian vs. Bizagi

November 2024

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Categories and Ranking

Appian

Ranking in Business Process Management (BPM)

6th

Ranking in Process Automation

4th

Ranking in Rapid Application Development Software

5th

Ranking in Low-Code Development Platforms

4th

Ranking in Process Mining

6th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Bizagi

Ranking in Business Process Management (BPM)

5th

Ranking in Process Automation

6th

Ranking in Rapid Application Development Software

14th

Ranking in Low-Code Development Platforms

10th

Ranking in Process Mining

5th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Business Process Design (4th), No-Code Development Platforms (5th)

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of Appian is 10.6%, down from 10.9% compared to the previous year. The mindshare of Bizagi is 10.0%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Devashish Mishra

Client Partner at Peristent Systems

Apr 21, 2023

Low resource consumption, easy setup, and stable

To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.

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Sebastian

Manager at KPMG

Oct 30, 2022

A flexible, customizable solution that reduced time to market, but the UI and customer support could be better

The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."

"We appreciate the drag and drop functionality and the easy to access plug and play features."

"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."

"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."

"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."

"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."

"Technical support is helpful."

"The initial setup was seamless. We didn't run into any hardships at all."

More Appian pros

"This solution is easy to use and it is a good tool for process modeling."

"This is a free solution that allows us to create quality visualizations for our company."

"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."

"The solution offers a free version of their product."

"Bizagi is simple. It's simple to learn."

"It is quite a stable solution."

"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."

"Your team can work on it having basic training about databases and BPM modeling."

More Bizagi pros

Cons

"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."

"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."

"Something I would like to see improved is an SQL database connection."

"Lacks integration with other products."

"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."

"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."

"It needs better integration with our existing application ecosystem."

More Appian cons

"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."

"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."

"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."

"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."

"The technical support is not fast enough and should be improved."

"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."

"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."

"It needs some better notation functionality."

More Bizagi cons

Pricing and Cost Advice

"If you're doing an enterprise-wide digital transformation, Appian is worthwhile, but not for just one or two use cases because the license costs are higher."

"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."

"The price is high."

"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."

"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."

"The pricing can be a little confusing to customers."

"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."

"It is fully managed, and I don't believe there are any additional expenses."

More Appian pricing and cost advice

"It is only necessary to pay for licenses when ready to deploy applications to production."

"This is a free solution."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"This solution would be expensive for a company that has a lot of users."

"Pricing is good value for money."

"The modeling part of the software is free. Most of the time, it is used for this purpose."

"The product must improve its cost."

More Bizagi pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

28%

Financial Services Firm

17%

Computer Software Company

11%

Government

Financial Services Firm

15%

Computer Software Company

11%

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...

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How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...

See all answers

Comparisons

Microsoft Power Apps vs Appian

Compared 15% of the time

OutSystems vs Appian

Compared 13% of the time

Camunda vs Appian

Compared 10% of the time

ServiceNow vs Appian

Compared 10% of the time

Unqork vs Appian

Compared 3% of the time

More Appian Competitors

Camunda vs Bizagi

Compared 28% of the time

Visio vs Bizagi

Compared 16% of the time

Bonita vs Bizagi

Compared 7% of the time

Lucidchart vs Bizagi

Compared 5% of the time

ARIS BPA vs Bizagi

Compared 5% of the time

More Bizagi Competitors

Product Reports

Buyer's Guide

Appian

November 2024

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Buyer's Guide

Bizagi

November 2024

Download Bizagi product report

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

No data available

Learn More

Appian

Bizagi

Overview

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Buyer's Guide

Appian vs. Bizagi

November 2024

Free Report: Appian vs. Bizagi

Find out what your peers are saying about Appian vs. Bizagi and other solutions. Updated: November 2024.

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