We performed a comparison between Appian and Bizagi based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support has been amazing overall."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"It reduces development time in half making us more efficient."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"Great mapping feature that's easy to use."
"This solution is easy to use and it is a good tool for process modeling."
"Business process modelling and simulation."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The solution offers a free version of their product."
"If that had more DevOps capabilities, it would be an excellent product."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"Lacks integration with other products."
"The ability of the interface to load automatic data is not great."
"The documentation needs to be improved."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"The solution is a bit heavy on resources and has slowed down my computer."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The on-premise software has some bugs."
"It would be helpful if they added some extra features in the next update."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"Bizagi allows for automation, but it's very complicated."
Appian is ranked 3rd in Process Automation with 58 reviews while Bizagi is ranked 7th in Process Automation with 78 reviews. Appian is rated 8.4, while Bizagi is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Oracle Application Express (APEX), whereas Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and Visual Paradigm. See our Appian vs. Bizagi report.
See our list of best Process Automation vendors, best Business Process Management (BPM) vendors, and best Rapid Application Development Software vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
