Appian and Camunda compete in the business process management category. Appian seems to have the upper hand due to its quick development cycles and strong customer service, making it appealing for rapid deployment.
Features: Appian offers robust process modeling, integrated business process management, and versatile low-code functionality. Its intuitive platform is praised for quick development and ease of use. Camunda is recognized for its open-source flexibility, strong BPMN compliance, and support for microservices, allowing extensive customization and integration.
Room for Improvement: Appian faces challenges such as limited customization options, error-catching difficulties, and pricing issues. Improvements in offline capabilities, UI flexibility, and integration ease are suggested. Camunda requires enhancements in user interface, documentation, and integration capabilities, with performance issues in complex deployments and a need for a stronger forms designer.
Ease of Deployment and Customer Service: Appian is notable for rapid deployment across Public, Private, and Hybrid Clouds, with excellent customer service but some delays in complex issue response times. Camunda has a challenging setup process but benefits from good open-source community support. However, its enterprise-level support needs improvement, especially in quick solutions for enterprise challenges.
Pricing and ROI: Appian is competitively priced but not the cheapest, delivering a good return on investment through efficient low-code development. Users report positive ROI from accelerated market entry and efficiency gains. Camunda is cost-effective, particularly with its free open-source version, but while the enterprise version offers savings compared to competitors, managing costs can become challenging in larger implementations.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.
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