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Appian vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Clients saw significant ROI and profit increases, reducing process times by 85%, achieving break-even within a year.
Sentiment score
7.0
OutSystems provides high ROI with faster app creation, cost-saving strategies, and positive user feedback despite some cost concerns.
 

Customer Service

Sentiment score
7.4
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
7.1
OutSystems support is generally responsive but experiences vary, with better service at higher contract levels and valued documentation.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
7.7
OutSystems is scalable and robust, ideal for enterprise-level growth, especially in cloud-based and multi-tenant environments.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
8.0
OutSystems is stable and reliable, highly rated for support and scalability but faces issues with massive user bases.
 

Room For Improvement

Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
OutSystems needs performance, integration, and cost improvements, along with better documentation, UI, AI integration, and cloud management.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
 

Setup Cost

Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
OutSystems pricing is often considered high, with costs based on user metrics, impacting small businesses but saving development time.
 

Valuable Features

Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
OutSystems excels in low-code development, effortless integration, and user-friendly features, making it a versatile and scalable platform.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (4th), Process Automation (4th), Process Mining (5th)
OutSystems
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Mobile Development Platforms (1st)
 

Mindshare comparison

As of January 2025, in the Low-Code Development Platforms category, the mindshare of Appian is 13.2%, up from 10.1% compared to the previous year. The mindshare of OutSystems is 10.6%, up from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
Bireswar Das - PeerSpot reviewer
A low-code platform for the development of mobile and web enterprise applications
To illustrate a case, the customer initially had a private cloud, essentially a data center hosted within it. They needed a disaster recovery solution, which would involve using a public cloud. This situation led to some deployment challenges due to the hybrid nature of their setup. However, once we implemented the solution for them, they were extremely satisfied. The process was not only effective but also quite speedy. To be more precise, we completed it in around 100 days, even though they initially requested it to be done in four months. They were very pleased with the efficiency of the implementation.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Educational Organization
33%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about Appian vs. OutSystems and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.