Appian and OutSystems compete in the low-code application development category. Appian is notable for its focus on process automation and workflow management, while OutSystems distinguishes itself with user-friendly design and visual modeling capabilities.
Features: Appian's strengths include rapid development with low-code capabilities, making it easy to deploy applications quickly. It excels in process automation and workflow management, allowing seamless integration with other systems. The platform is designed to support a wide range of business processes. OutSystems offers robust visual modeling and drag-and-drop functionalities suitable for both web and mobile platforms. It also emphasizes component reusability and has strong integration capabilities, providing rapid prototyping and deployment.
Room for Improvement: Appian users seek more customization options, particularly for modules and pricing, as well as improvements in UI flexibility and memory optimization. Enhancements in scalability for complex data tasks and better DevOps integration are also desired. OutSystems users report challenges with performance speed and licensing costs. They wish for improved integration capabilities and better support for asynchronous processes. Reporting resources and deployment options could also be enhanced.
Ease of Deployment and Customer Service: Appian offers diverse deployment options, including public and hybrid cloud, with generally well-rated customer service, though response times and handling of complex issues could be improved. OutSystems similarly provides a range of deployment options focused on cloud environments, but customer service has received mixed feedback regarding delays. Both platforms offer comprehensive cloud solutions with variations in customer service satisfaction.
Pricing and ROI: Appian's pricing is considered high which may affect smaller enterprises. However, many users justify the cost due to its comprehensive toolset and flexibility, which bring increased efficiencies and a positive ROI. OutSystems is similarly viewed as expensive, potentially limiting smaller company adoption, but promises cost savings through rapid development and flexibility. Both platforms face criticism for cost but generally show positive ROI, particularly in large-scale deployments.
Their customer service is responsive, and the team is very prompt for support.
Appian has a community where I can put my questions.
Initially, without much coding, I can easily handle five thousand records.
It depends on how it has been designed and how it has been configured.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:
OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.
The product stands out from its competitors as it offers:
It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.
OutSystems Features
OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:
OutSystems Benefits
The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:
Reviews from Real Users
Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.
An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.
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