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Appian vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.4
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
7.1
OutSystems' customer service is praised for responsiveness and knowledge, though some users note delays and technical support improvement needs.
 

Room For Improvement

Sentiment score
4.9
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
Sentiment score
4.4
Users request better containerization, integration, language support, and improvements in performance, documentation, UI development, and automation features.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
7.7
OutSystems offers impressive scalability, seamlessly handling large back-ends across platforms, though better specifications than recommended may be required.
 

Setup Cost

Sentiment score
5.8
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
Sentiment score
4.7
OutSystems is costly and suited for large enterprises, with prices from $4,000 to €170,000 annually, including user licenses and infrastructure.
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
8.0
OutSystems is praised for stability and performance, though some note issues under heavy loads or with high user volumes.
 

Valuable Features

Sentiment score
8.3
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
Sentiment score
8.4
OutSystems offers rapid development, integration, scalability, and a user-friendly interface, unifying front and backend services to boost productivity.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
6th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (4th), Process Mining (6th)
OutSystems
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Mobile Development Platforms (1st)
 

Mindshare comparison

As of December 2024, in the Low-Code Development Platforms category, the mindshare of Appian is 12.9%, up from 9.9% compared to the previous year. The mindshare of OutSystems is 10.3%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Vadivelan Rajendiran - PeerSpot reviewer
The visual program provides the advantage of only requiring one skill set for both the front and backend
The solution is ground up, it follows exactly what the developer does. The product could be improved if there was a shortcut, or predefined, predictable templates provided. Infusing AI that would automate the process would be game-changing. On a logical level, if data on a form is automated, it would be great if when required, the developer can then go and look for it.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
16%
Computer Software Company
11%
Government
6%
Educational Organization
32%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about Appian vs. OutSystems and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.