Appian and IBM BPM compete in the business process management (BPM) space. Appian appears to have the upper hand due to its rapid deployment capabilities and ease of use.
Features: Appian offers rapid development with low-code solutions, supporting seamless integrations for mobile and web platforms. It also features robust form-building capabilities for diverse applications. IBM BPM provides strong integration services with customizable components, excelling in process orchestration for complex workflows.
Room for Improvement: Appian needs enhancements in UI customization and offline mobile functionality. Users also seek better integration with external systems. IBM BPM requires improvements in its setup complexity, user interface, and integration features. Both systems face challenges with licensing complexity.
Ease of Deployment and Customer Service: Appian excels in cloud adaptability with flexible deployment across various environments and offers responsive customer support. IBM BPM's preference for on-premises deployment adds complexity, and its customer service shows inconsistency with slower response times and higher support costs.
Pricing and ROI: Appian's competitive and flexible pricing model offers different licensing options tailored to various regions, supporting faster ROI through low-code development. IBM BPM is more costly with steep implementation costs, making it less suitable for smaller businesses. Though both emphasize evaluating ROI, Appian users report quicker realization of returns.
We had a contract that provided on-site support, which was very satisfactory.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
SAP is more expensive, but IBM BPM is very expensive.
The integration capabilities of IBM BPM are excellent.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
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