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Appian vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Ranking in Process Automation
4th
Average Rating
8.4
Number of Reviews
59
Ranking in other categories
Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
5th
Average Rating
7.8
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Apr 21, 2023
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Mohammed Almalki - PeerSpot reviewer
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve
We mainly use it for human-centric operational processes (less than 20) The case management and its integration with process design are the only pros comparable to Komunda. There is room for improvement in terms of integrations. It is one of the biggest drawbacks. My organization has been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"It has very flexible adaptation and the ability to save and automate processes."
"There is a version coming out every six months with performance improvements."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"I would say that I like its GUI designer the best."
 

Cons

"We would like to have more granular control for interface styling."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"I wouldn't say their response time is long, but it could be quicker."
"Something I would like to see improved is an SQL database connection."
"We'd like improved functionality for testing new devices."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"The ability of the interface to load automatic data is not great."
"If we could calculate the amount of data that will be realized, it would help us a lot."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"It needs more customization. We like to customize the screens to show more things related to our company."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"UI is an area with a shortcoming that needs improvement."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
 

Pricing and Cost Advice

"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"I give the pricing an eight out of ten."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"I rate the solution's pricing a four out of ten."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It is pricey."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Appian vs. IBM BPM and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.